If only I possessed a typical Asian body. 6'/190lbs is not the physical framework of your average Asian male. Neither is a 46R/34W suit dimension. Shopping at Benetton is a lesson in appreciation. I've learned to appreciate that this brand can never be for me, but I'll always give it a go. This particular store was having a closeout sale on winter pea coats. Unfortunately, they only had sizes for 8th graders. The sales lady was helpful, almost pushy even. But she knew they had nothing that could fit me other than my grandfather's cardigan. Put that away ma'am... read more

I came here to leave a review after a shocking experience and after reading other reviews, it's clear this isn't an isolated incident. My cousin and I walked into the empty store on a Monday afternoon. The salesperson greeted us warmly, but things went downhill fast. After browsing for just 2 -3 mins we found a jacket we liked. The store had 70% off clearance signs up, so we simply asked whether the tag reflected the final price or if the discount still applied. That's when the salesman completely lost it. He started yelling "This is not a bazaar and this is not India, stop wasting my time." We were stunned. We had been in the store for all of a few mins and it was a perfectly reasonable question. He didn't stop there. As my cousin went to put the jacket back, he screamed again "This is not how the jacket was displayed!" We were out on a sisters trip and this experience genuinely ruined our day. The behavior was not only rude but blatantly racist. I hope the store owner reads these reviews and makes changes. I can't imagine why anyone would keep an employee who drives away customers and creates a hostile environment. I would strongly encourage others to stay away. read more

I have never had such a shocking experience in this Sausalito store! I saw a red jacket and like it, I asked the price but didn't get an answer, instead the owner asked me to try it on. After I tried I found it''s too short for me, and told him it doesn't fit. All of sudden he yelled at me "you get off my door!" I was shocked, and he yelled again "fuck off my store otherwise I will call the police to put you in jail!" I never had experienced such an unbelievable bad customer service anywhere in America and around the world! I don't know why such a store still exists! read more

Horrible place!!! Stay away!! After browsing a little the old man from the store asked me where am I from. He offered to give me discounts at the end, I tried a few pieces and he got upset I didn't buy anything. While having my stuff in the dressing room he yelled at me to leave the store immediately. I told him I need to grab my pocket book and other stuff. He ended up pushing me out of the store. I wished I could call the cops, but I was only traveling and I didn't have the time. Never in my entire life I encountered such of oxymoron!! Maybe is time for you to retire and start some medication before you end up somewhere else. read more

Horrible customer service. The owner kicked us out of the store simply because we were looking at a jacket and put it on. Do not recommended at all. read more

Do NOT go to this place. If I could leave 0 stars I would, the owner is a butthole. He buttered my mom and I up calling us beautiful while we were looking at coats. After trying a couple on, we realized the quality was super cheap. We then wished him a good day. He told us to get the f out of his store and called us pieces of shits. This guy needs to give it up and retire. Terrible customer service read more

Tried on a sweater - too small and a button fell off. So I left and the shop attendant yelled "soon of a bitch". Good golly.

If i could give no stars i would. Just was in there with my mother in law who was trying on vests. I have two children. One is 6 and the other is 2. My 2 year old is a normal 2 year old, she accidentally ripped/pulled a tag off an item. The man in there was livid. As my mother in law walking out she heard him say "piece of shits". How rude. Never again will i come back. read more

What a gem of a store! I'm a year late in leaving a 5+ star review, but back again. The store is filled with lots of gorgeous, well-made "happy clothes" that are comfortable and colorful. (The store is called "Benneton," but the brands inside are not-which is fine with me! Carre Noir and Claire Desjardines-look them up-can be purchased from the lovely proprietor for significantly less. I'm pretty sure that this is the only bargain in Sausalito! read more

Benetton - Gorgeous, fun dress by Claire Desjardins made of sweat shirt material-with a hood! (Photo does not do it justice.) - Accessories Near Me - Sausalito, California

This is not a true Benetton store. There are no Benetton products. The gentleman who was working there, presumably the owner, was incredibly rude and judgmental. He basically asked us to leave his store, with his Snark remarks and dirty looks. I am surprised that he is still in business. But, it won't be long before he isn't. read more

DO NOT GO IN. Negative Stars. Our family were excited to visit this United Colors of Benetton store when we visited Sausalito this weekend, but unfortunately, our experience weren't positive. This is not an authentic United Colors of Benetton store. The selection of Benetton clothing was limited, and most items seemed like generic retail wear. More importantly, we felt unwelcome by the store owner. It appeared we were profiled based on the assumption we wouldn't make a purchase. He told us " I don't think you will buy anthing and so leave" This behavior is unacceptable and does not reflect the values I associate with the Benetton brand. While reading other reviews, I noticed similar comments about the owner's conduct. It seems this is a recurring issue. I would recommend reaching out to Benetton corporate to report this experience and ensure the store adheres to the brand's customer service standards if this store is part of US franchise. read more

Wow! I was super excited thinking this was a real Benetton shop like in the mall from the 80's. It's a huge let down. Random selection of bad clothes. Weird vibe. read more

Can we have the option of selecting a zero star? The store attendant was out when I walked in with my friend's daughter and her cousin Dec 30, 2023. There was no one else in the store. We were sightseeing in Sausalito and were waiting for our table to be ready for a late lunch across the street. We decided to shop. When the store attendant walked in his demeanor was that of irritation. He asked if we wanted anything. I responded we were just looking around. I asked him if this store was part of United Colors of Benetton because of the name. He said, "I don't know. I just work here". He was folding one of two sweaters that my friend's daughter had tried on when he said that. Not looking up or making any eye contact, he asked us to leave. Since I had already decided I wasn't going to spend any money due to the appalling experience we had, I didn't ask why or argue. It wasn't worth my time. I signaled for the two girls to follow me out of the store. PS. I'm black. All 3 of us were black. Feel free to draw the obvious conclusion. read more

We were visiting Sausalito and were excited to see the Benetton store. We were looking at some of the clothings but was not able to find anything we like to buy. The salesman then literally told to us to leave since we are not buying anything and told us not to come to this store. We were shocked by his attitude and rudeness. We definitely will not plan to go back to this store again!! read more

Rude and grumpy owner. Cursing at us in Farsi thinking we don't speak the language, because my daughter touched the clothes!! You're selling outdated cheap clothes there no wonder you want people to only look at them. First time stepping in the store and it will be the last time. Not to mention that as we walked in he charged a customer double the price of what she was buying and the customer called him on it. Also don't fall for his fake discounts. read more

The owner had a great personality with fantastic passion for his product. It was a funny kick the shirt and him showing the lip embroidery underneath the shirt buttons. One of a kind. read more

We had a horrible experience yesterday at this place. My wife and I were browsing through some winter clothes while the owner was busy with other customer. Once they left this old man started mentioning prices for anything we touch. When I decided not to go forward with the scarf, he said thank you very much and started mumbling in Arabic. Within a few moments, he said thank you very much, I need to close the store now. Yella, yella (meaning go, go). I've never felt this rude at any place of business. Benetton is everywhere in the world but this gave us such a bad impression that I may never buy from that company again. read more

My friend and I walked into the store, we looked in for a second and a man (the owner) approached us from behind, startling us, and he instantly accused us of stealing. We still went in to browse for a sweater for our mother, and once one of us took an item from the shelf he said "just put this on the counter since you aren't even going to buy and I don't want to fold this" he proceeded to kick us out of the store and said "buh bye!" .No wonder they have 70% off the store. read more

This retail store used to be the United Colors of Benetton years ago. It may have some items from the brand but it is no longer a Benetton store, don't know when this changed. From my experience, the real stores usually have friendly customer service and colorful display which this store now lacks. read more

Three of us walked into this store and as we started to browse an older gentleman came rushing up to a young man in the store yelling at him to get out of the store because he was closed for lunch. He was very rude and kept yelling until the young man turned to leave at which time the man spotted us. He yelled at us too, telling us to get out of his store because he was closed for lunch. We all walked out. A few minutes later we noticed the doors were still open. He just wanted us out of his store.The young man and us were all brown so he is a racist bigot and I will never set foot in this sore and will not recommend it to anyone. read more

This is not a Benetton store. While the signage indicates otherwise, there are few Benetton products offered. I walked in and out unhappy.

First of all this is NOT world of Benetton. When I walked in he was very nice tried few jackets and I noticed he had all the shirt in a plastic bag scattered all over in the back, I smell something funny near the dressing room. I decided none of the clothes I tried on fit me well so I told him not interested then he start cursing at me in Arabic and pushing me away. I was totally baffled. Do not shop here it's fake Benetton and RUDE service. read more

I love this store, many stuff to choose from! Professional wear and fun wear! I love my choice of clothing when I enter this store, everything is so cute! read more

The store name is misleading. There are NO actual Benetton clothes in the store! Disappointing.

I've been to this store and I had a very unpleasant experience. I'm outraged, frustrated, and disappointed with the treatment of the owner due to the fact he doesn't know how to treat people with the slightest respect. I've already been in this store about three years ago, and this man treated me well, when I said "ok", he identified where I am from because of my accent. He was nice at the time and even told me that he knew someone from my country and city. I don't understand how this man changed so much over the years. The empty store should already be a sign not to enter. I went in with my family looking for some clothes and I was attracted by the "Benetton" store logo. When you walk into the store, it's a scam: clothes from other brands, and a huge poster saying that the products are up to 50% and 70% off, which is not true. When I saw a piece on the shelf, which had a label of another brand, we asked him the price and he started telling us to leave the store without any reason. He kept asking us to leave the store repeatedly with extreme rudeness. Never in my life have I experienced something like this in any establishment. If this man with this rude behavior doesn't like people, he has the right to withdraw and he doesn't need to talk with anyone, but at the very least someone who has a business needs to be at least polite with the customers, he doesn't have to be friendly but it doesn't make sense to treat someone badly. If he grew tired of receiving people on his store, I don't understand why wouldn't he just close it. Also, I don't understand how the department of consumer affairs didn't close the doors of this establishment with so many complaints. This place sells false advertising, it should not use the "Benetton" brand logo, nor signs with supposed discounts that do not exist. Where are the consumer's rights? Why do other neighboring businesses allow such a hostile man to stay around, keeping away tourists who only add to the city and sustain it? Why after so many years of complaining about this man, no action has been taken? read more

Do not enter this place. Came with my family and he made it clear we were not wanted. It is not a real Benetton and the guy kept walking by us mumbling in a different language and then told us he didn't have any small sizes and to have a nice day. Probably one of the most bizarre experiences. No clue how they stay in business read more

We were in Sausalito area yesterday 2/26/22 around 2pm with my friends. We are Asian and we are so excited to go to Sausalito because we knew that you have a Benetton Branch within the area. We grew up with your brand and we are a fan. We are in our mid 40's so we knew this Brand. We were all excited as we enter your store,  we were looking for some shirts and shorts...  The older guy  with a thick accent spoke behind me as I was looking for my size.. he said "all sizes are small" and repeated it twice. He went straight to the shirts where I am and he immediately fix them so I stand back. While my guy friend who was looking for a colored shorts and looking for his size   .. this old guy went up to him and he immediately said how much is it and fix the shorts right away. We were so embarrassed and we just decided to leave your store. How can someone on a retail shop can be as rude as your sales representative? We are so disappointed with how this old guy treated us. We have never experience this ever in our entire lives. read more

this should be 0 stars. my friend and i came here and felt attacked. we basically were, he came up behind and scared us and then kicked us out. by the way the clothes are fake and really flipping ugly. don't come. funny smell. wonder what he's hiding in those plastic bags.. blood on floor and on clothes. read more

DO NOT SET FOOT IN THIS STORE. My wife examines a jacket and asked if I liked it. I looked and wondered "Is it waterproof?". The owner/salesman who was nearby chimed in, "Yes, it's waterproof". We both carefully looked at the fabric and expressed our doubt. He insisted that it was waterproof and suggested she tries it on. She tried it, liked it and proceeded to pay. The sticker price was $87.50. He cut all the tags and rang up the item. $143 and odd cents!!! We were stunned into silence for a few seconds before my wife asked "I thought the sticker says $87.50?". He replied, "That's in Euro". WTF??? A quick mental calculation at x 1.2 still wouldn't have been that much. We asked to check the tag and it definitely says "$". He acted surprised and said he wasn't aware of it. Then he seemingly went about correcting the price and says, $114 (and odd cents). Somehow this seem to be much more believable so we were happy and paid and left. Only later I started to calculate that even if the item was $90 and the sales tax was at 10%, the total would have been $99. Yes, under $100. So at the end he still jacked us for a few dollars. He's a crook and should be reported. I doubt that he's a member of the BBB though. Btw, the jacket is not waterproof. LOL! And Benetton website does not show any store in Sausalito or California. Lesson learned. read more

I would give zero if possible. See other reviews about rude obnoxious owner/manager. Its all true. Just been told to get the f*ck out of the store by manager/owner after we said we will return after lunch to buy something. I am suprised he is still in business. read more

Hello, I had a very unpleasant experience today. If I could give no stars, I would, but I can not. On Sunday, October 17 2021, I had a very unpleasant experience today. I walked into this Benetton store in Sausalito; after browsing around and looking, the older man asked me if I needed anything and was nice about it. I tried a few winter jackets, then he said which one you decided on, and I said, nothing at this time, thank you. Then, when I was out the door, he said, "GET THE F*$# out of here". I was speechless and could not believe this store attendant or owner used such profane and harmful language towards its customers. I have been to Benetton's all over the world and, they are all very nice with great customer service and products. I hope the Benetton family changes ownership and addresses the salesperson (older man, about 75 years old) in their Sausalito, CA Benetton store. JTB read more

I was playing tourist for a day and saw the Benetton store. Flashback to the 80s when there were Benetton signs all over the City..(The colors of Benetton) Since I never shopped there in the 80s and was just meandering anyway, I stopped in. I had no idea of the quality of their clothing. It reminded me of European stores that I had shopped in previously. I picked out some things for my daughters, and usually they don't agree with my fashion sense, but they really loved what I bought for them. The owner was there and was very helpful in pointing out things my daughters might like. Anyway, I think their clothes are beautiful, and my daughters were very impressed that I bought them from Benetton. read more

Pervert Alert!!!! The owner was showing us a man's shirt and pointed out lips stitched near the hem of the lower end of the shirt. He laughed and made a disgusting reference about me putting my lips there for my husband. I knew what he was insinuating. We were shocked that he said this within the first two minutes of us going in the store. Then he proceeded to insult my husband and even said, "Well I probably just lost the sale on this one". This was a skin crawling gross experience. We will never ever go back. read more

Closed at 2 pm on a Sunday! Why? So many of us looking forward to shopping at this store...lights were on and no one was there. Doors were locked. Sad. This store obviously does not care that the masses shopping in Sausalito would have liked to have had the opportunity to shop this store. If you don't want to be open on the weekend, give up this space to a store who is willing and able to provide for the many willing shoppers! read more

Terrible. They sell cheap non-Benetton brands and tries to pass it off as Benetton. A jacket we were looking at branded "LA Coalition" - the owner told us "it's part of Benetton new collection they ship from Italy". No they're not they're a wholesaler. Lmao. Is it real leather? Ignored us. Asked again $245? Is it real leather? Yelled at us of course it's not. Ok... Then he got angry we were calling him out and told us to get out of the store. Started cussing at us "get the f*** out of here" simply because we knew he was doing dishonest business. Maybe he felt threatened LOL. Benetton corporate should crack down on this store. Not only do they have horrible service, they are lying and selling cheap wholesale items as "Benetton" - illegal last time I checked. Zero stars buyer beware there's a reason the store's always empty. read more

I just bought a nice cashmere sweater (not a Benetton sweater) from this store and am loving it. The salesman (perhaps a new owner) was very nice and friendly and I did not experience what the other reviewers have said about him. read more

Buyer Beware! This is a fake "Benetton" retail store that leverages the confidence customers have in the Benetton brand to sell fake and inferior goods to tourists. That's my opinion...and I'm sticking to it. How can a great brand like Benetton let this store on Princess Street in Sausalito California brand itself as a Benetton store?? The majority of the merchandise is low quality knock-offs that the owners sell as authentic. And, they take no returns regardless of the reason (even when the product/garment immediately falls apart) which is in direct conflict with Benetton Corporation's stated and very public policy for its retail stores. I feel the owners use Benetton signage and logos to prey on unsuspecting tourists, women and other passers-by who they know will not come back to complain. They only have 1 star ratings and complaints on Yelp. What is the situation here? read more

The store has a wide selection of beautiful clothing appropriate for the season. They also have a well stocked sale rack of past season fashions. The staff and the owner are very helpful as well, giving honest opinions if the clothes look good on me or not. I simply adore my purchase here. read more

I had a very different experience here than most of the other reviewers. I found the salesman to be a attentive, not overbearing and had a good sense of humor. My wife and I both had a great experience and bought two nice sport coats. I even left my credit card there accidentally and didn't notice till much later and miles away. I emailed him on the card he had given us, he responded in short order and we picked it up the following day. He had tried to run out and find us but hadn't been able to. He was very professional and I have full trust in him. His space does have a bit of a pot smell, I assume someone nearby is growing it or something. Not a bad smell at all, if you like pot smell...which I do. read more

This is a fake Benetton store. There's no actual Benetton product in the store except for what looks like homemade "San Francisco" Benetton T-shirts. 99% of the items in the store are off brands, Not Benetton. The prices are higher than the average Benetton online store prices. And none of the actual product - minus the throw back neon sign over the register and signage outside. The owner was very nice at first until he realized we weren't ready to buy anything. He used force and pushed us out of the store. I thought he was just kidding because the store was closing but after reading other reviews, I quickly realized he wasn't kidding. Now, for the benefit of the doubt, he may be the old owner of the original store here from the '80s.. but according to the official Benetton site, there are no stores in the USA. I asked where the Benetton branded clothing was. He replied that there isn't any anymore. That nobody wants it. That the company has "new" brands under other names.. hence, his store with not much Benetton-branded merchandise. So, I looked it up when I got home.. and sure enough, the entire story was a lie. Benetton is alive and well.. Just not at this store. read more