I am so thrilled with the job Rick did on an install of a new wall oven and microwave combo I…read morepurchased. He promptly called me from my request and was able to set up the installation for the following day at a very reasonable cost. He had everything he needed to make some necessary adjustments and hauled everything away and left a spotless jobsite when finished. He was very knowledgeable about the job and the product and I would call him again in a heartbeat for installation or repair! I regret I didn't get his assistant's name but these two were simply the best!

Came quickly, gave an unbiased analysis, followed upon our course of action. Really like these…read moreguys.

I am not here to talk about Eddie Welch performance, I am however warning you of his repairmen…read more"etiquette". He responded quickly and arrived. I let him in the house and he went directly to my refrigerator (here to fix my washer) and said you don't have your setting right and proceeded to tell me how the mfg. recommendations were not correct. He then worked 30 minutes on my washer only to tell me that I needed a new one (5 year warranty ran out 3 months ago) and due $160. He acted like he is the only person in the world that knows anything about appliances. I asked for suggestions on which washers needed less repairs- and he said Maytag is Ok but not great (I have always used Maytag), he recommended front load. I took his advice and ordered a front load that he needed to return and put my washer and dryer on separate sides- another $300. I also purchased 5 outlet surge protectors for $60 and he said he would deduct from the bill- he did not as he said the dryer vent cost that much- DON'T think so! Sure he charged the next person $60 each when they were only $12 each. He returned on Sunday. The back door was open buy he walked in without any acknowledgement like he owned the place and started working! Even my husband with dementia recognized how inappropriate this man is. I couldn't wait for him to leave- knowing I had to own my mistake by hiring him (BTW- the original owners were awesome- this is a family thing). Wrote the check for $300 and he left only to call me back and SAID "I left a REDBULL in your freezer- I forgot to get it! What the heck was he doing in my freezer anyway?? VERY LOUD AND INAPPROPRIATE.... Now, I heard from two different friends that they wish I had asked them for recommendations- too late for me but hopefully not for you. FYI: I praise where praise is due, and I warn others if I have had a bad experience. BEWARE- Hire at your own risk! BTW- he is NO LONGER LOCATED ON THE COURT SQUARE IN LINCOLNTON- EDDIE lives in Belmont

I will no longer be using A-1 Appliance. After over several decades of satisfactory service I…read morecontacted them due to a thumping sound when my dryer was running although the clothes were dried as usual. I was surprised and pleased when Eddie Welch said he would be able to come over that day around 2:00 pm. He finally arrived @ 5:30 , talked very loudly and went off on tangents unrelated to fixing my dryer. I excused myself so he would work on my machine. Over the next two hours he gave mixed messages about potential causes , whether the dryer was reparable due to needing a hard-to-find part and the expected cost of repair. His attitude was somewhat demanding and controlling. When he left he said he would try to find the needed part for the blower wheel which was the problem and that he would call at noon the next day to let me know if he was successful and whether or not I wanted to continue or just get another machine.....the dryer was in parts. He asked to be paid for his time and I foolishly gave him a check for $200. The next day he said he might have found a blower wheel in his garage that might fit and would be coming over. It did not fit . He told me to look and see if I could find the part and suggested I look online. He also said it would be another $300 to put on the part( if it could be found) and put the machine back together. After he left I realized he had taken the blower wheel from my machine as well as the one he brought over. I felt like I was being conned.The next day I contacted the machine company and was able to find another wheel and the "mystery" piece for $35 which included shipping. I texted Eddie and told him I decided to go another way and that no further contact was needed. I hope this will help prevent someone else going through a situation with Eddie Welch.

Absolutely fantastic business, great customer service, very kind and friendly employees. If you're…read morelooking for a reliable local electrician Gibson's electrical is by far the best.

We heard a lot of good things about Gibson Electric from friends who had used them, so we chose…read morethem for a big electric project at our home. We had to replace all outdoor lighting and also have wiring trenched for a hot tub. Their team was so professional and kind. They completed everything and even seeded the grass on the trench line. They went over and above and we could not have been more pleased!! This company and its team are TOP NOTCH and provided a great service for a good price!

I definitely recommend McKinney Heating and Air. I bought a house where they recently installed…read morethe HVAC System. They did a great job with installing and unfortunately, one of the parts was faulty (no fault of their own) and held to their warranty and fixed the issue in a timely manner. The technicians have always been professional and have always been transparent with their process!! Thank you for the service you provide! -Stephen

We have been using McKinney's for several years now and I will never use anyone else! You cannot…read morefind better quality in the area and it's amazing to see people who take PRIDE in their work! We originally found them when we experienced an emergency breakdown of our unit around 2021. They responded immediately and on a WEEKEND!!! Same day our unit was fixed, and I was astonished by their work then, so we kept using them through the years... Fast forward to 2024... We just had our unit completely replaced after having them service our old unit for the previous 3 years. I cannot be happier!!! I'm so happy with the work they did, the response time is amazing, they're super dependable and very communicative!! Absolutely will not ever let anyone else touch our units we're a customer for life! Thank you so much to Josh, and his family / crew!!!

Just to replace a cartridge at a kitchen faucet..Took him 5 minutes to do the work...Charged me…read more$55.00 for a $20.00 part and $180.00 to do the work..Then 5% more to pay with a debit card.. Then I had to make sure they cleaned up the water mess they were going to leave under the kitchen sink...Are you kidding me?? There is no value in that except for him..Cliff sure knows how to take full advantage of his customers.. I sure made the mistake of not doing it myself....

They came out the day I called . Did the repair to my satisfaction. I recommend them , because they…read moreshowed up when they said they would.

If you have an older home like me, and older units, it is a blessing to find a business you could…read moretrust and have complete confidence. For any HVAC issue this should be your choice, always the best of service and results.

We switched over to Accu-Rite in Mooresville, NC about 5 years ago after undergoing continual…read moreservice problems with another local HVAC company. We've been thoroughly pleased with Accu-Rite's service and quick response to problems/questions we've had along the way. Their focus is definitely "customer service" and making sure their customers are completely satisfied...from the office, out into the field. They service and maintain 5 heat pumps on my two properties, and just replaced an older unit I was having problems with. Samantha in the office is great at her job, and their technicians are experienced and highly skilled! I can attest to the fact that owner, Mike Lane, is directly involved with his business, also spends time in the field, and has the customer in mind as his top priority. When I had an issue and questions back in July, Mike personally visited my property to investigate & show me what was going on, and provided me with options. Another "plus" we've seen is their weekend coverage and support. I'd had another issue earlier this summer, called their 24-hour hot-line on a Sunday afternoon, and they quickly called me back and resolved the problem over the phone. The next day, one of their technicians was here at 8:00am to check out my system and make sure all was good. No charge for this extra call they made to double-check things! All of us homeowners have choices when it comes to any type of service needs in our homes. I'm just glad I'm using Accu-Rite for my HVAC needs. HP Sherrills Ford, NC.

I contacted Nick on behalf of my client to pull and reinstall the toilet after we installed new…read moreflooring.the homeowner had problems in the past with the toilet leaking so we called in McConnell plumbing and they knew exactly what was needed to fix the problem. Nick and his crew showed up on time and did a great job at a reasonable price.

Our garbage disposal broke Friday afternoon (of course) and I contacted McConnell to get an…read moreestimate on replacing it with a new one that we purchased. I got an email from Nick on a Sunday to confirm that they could do it, what the cost would be, and to say that he could do it this week! I confirmed with him this morning that I was interested and he called me right away and set up an appointment for the same day. Nick and his helper arrived quickly and switched out my garbage disposal and less than a half hour. Now we can use the sink again! I definitely recommend Nick and McConnell Plumbing and will absolutely contact him again should we have any plumbing issues.

One of my air conditioners stopped working in the evening on one of the hottest days of the summer…read more Called Putnam Mechanical and they were there the next day, replaced the faulty part and everything was back to working great. I always use them for my yearly maintenance.

On November 21, 2021, Putnam Mechanical, from Mooresville, NC, installed a Lennox HVAC system, at…read moremy business, Sweet Cakes Bakery. I have attached the copy of the contract. The contract drafted by Putnam contained an error in the model number of the air conditioner and a fraudulent representation that the unit included a "one-year parts and labor warranty and ten-year manufacturer's warranty". We relied on the ten-year manufacturer warranty when we decided to use Putnam to install a Lennox unit. We never received any paperwork for the unit, such as warranty, installation/instruction guide, or registration form. In fact, we could not register the unit with Lennox because the unit number in the contract is incorrect. It was not until the unit stopped working, in July of 2024, and Putnam refused to service the unit, that we hired another HVAC company. The new HVAC company took a photo of the actual unit model no. which is TSA036S4N44Y. We registered the unit with Lennox after learning the correct model number and clearly could see there was never any warranty on the unit. When we contacted Putnam regarding the broken system, we were instructed to call any other HVAC company to honor the warranty (Putnam manager and owner knows there is no warranty). We called 2 HVAC companies to get estimates for repair. Both well known reputable companies, stated in their estimate that Putnam did NOT install the proper 3/8 inch line for the refrigerant. Putnam used an undersized liquid refrigerant line which damaged the thermal valve. The pressure resulting from the undersized line directly cause the A/C system failure. We are a small business, struggling to survive. Putnam's use of the undersized refrigerant line (which should have been 3/8" per the Lennox installation guide), AND Putnam fraudulently leading us to rely on a nonexistent 10-year manufacturer warranty need to be rectified. If I were to be gracious with their mistake, you could say Putnam "may have" accidentally entered the incorrect model number in the contract, but the statement of the "one year parts and labor warranty and ten-year manufacturer's warranty" is clearly a fraudulent statement used to convince us to use their services over their competitors. Due to Putnam's fraud and incompetence our unit was damaged. If you want to spend thousands of dollars on an HVAC unit, only for it to last less than 3 years and have to spend even more money to fix negligent work or to get an entirely new system, Putnam is the way to go for sure. For the cherry on top, their owner, Michael Fortin, will speak to you directly on the phone and repeat the lies in their contract verbatim to really double down on their fraudulent practices. So if you'd like someone to lie to your face, choose Putnam! Otherwise, I'd look elsewhere.