I wanted to give an update. Once my child transitioned to preschool, I noticed the teachers looked burnt out and not so happy. Turn around of the staff is high. Ms Ayanna, Mr Alex and Mr Damian were amazing teachers to my son though, shout out to them! read more

This place needs new management. Current Director is more concerned for her job than the kids safety. The Director Erika Silva was upset because I called licensing on this location, a child was found unattended by me. She proceded to claim I was "unhappy" and Kindercare decided to remove me from their program. This is called Retaliation! She should not be in child care if this causes her "stress and anxiety" per her bosses words. Not to mention that my child was bullied at this place for months and she failed to handle the situation. I feel for the staff because they are following her ways to avoid retaliation from her because if they are not on her side she will find a way to push them out. I been at this location for over 2 years and staff come and go. I seen very great teacher just up and quit because of her. Its sad! read more

Benicia KinderCare - Child Care & Day Care Near Me - Benicia, California

I have to say, it makes me really sad to have to change my review... I honestly loved KinderCare, loved the infant room!! My kids had a great time, and excellent care while in that class. Once they moved to the toddler room, everything changed! I feel as my twins we're not getting the attention that they needed. Both of my twins have asthma, and I had asked for them to get their inhalers every four hours while they attended, I later found out they are not getting their inhalers. I also noticed the twins kept coming back with bruises and scratches, sometimes I would get incident reports and sometimes I wouldn't. this last time really did it for us. We did not receive an incident report. We only got a note through the app telling us what happened, the worst part that I see in this incident is the fact that they put soap on an open wound near her eye! We appreciate KinderCare and all they did for us while they were in the infant room, but I do not recommend any other classroom. Every one in that class is very kind, and sweet,but the attention is not there. One morning I pointed out there was a baby throwing up, because the teacher sitting next to her was daydreaming and did not notice she was ill. Upon other situations, I feel as there is too many children for the amount of staff to really notice what is going on. We have also noticed and told Erika, the floors where the kids hang out are very dirty as if they are never clean, there is old food crumbs on the classroom floors, around the edges of the carpets you can see accumulation of dirt. We have volunteered to help clean as my parents used to professionally clean because we felt bad that toddlers are playing on these dirty floors and can possibly put anything in their mouth. read more

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If I could give ten stars, I would. We are so greatful to all staff members at Benicia KinderCare. Mrs. Erica (site director) has assembled an AMAZING group of loving, caring, and nurturing teachers and staff while providing a safe & stimulating environment for our little one and all kids. The site is so colorful, often the walls are covered with the childrens art work and you're always greeted warm welcomes and smiles. As first time parents and not having any family close by we were nervous about putting our son in daycare at 3 months old. We toured other daycares in area but none came close to what Benicia KinderCare had to offer. Mrs. Erica and the infant room teachers made the transition easy. They would send daily updates and pictures through their app, easing my nerves about putting him in daycare at such an early age. But thank God we did, because when my son turned 8 months I was diagnose with stage 2 appendiceal & colorectal cancer. During my recovery the teacher helped provide some extra love & care to our son, and those daily updates and pictures became my lifeline to him while I went through my surgeries, long stays in the hospital & treatment. My son is now 2 years old and is in the Preschool class. Weekly we are surprised by something that he has learned, how he is developing motor skills and language or how social he has become by making so many friends. Our son is constantly happy and excited to go to daycare every morning, which speaks volume to how the staff treat him and all the children. Would highly recommend Benicia KinderCare to any family in need of daycare services. read more

We loved Ms Mary in the infant room. I wish I could have hired her as our personal nanny for our babe. She was amazing! 5 stars to Mary. Then your baby turns 1 and moves to a new room.... While I found some of the women kind, I also felt like the attentiveness, once your baby progresses to the toddler room, is very lacking, amongst other things. read more

My son will be 1 soon and he's been at KinderCare Benicia 5 days a week since he was around 10 weeks old. I LOVE this center! I am a full time working mom and finding a center that felt warm, safe, clean, and inviting for such a little one (especially my first little one) was so stressful. I'm writing this review because I remember being a stressed out newborn mom trying to work out my childcare situation and not finding enough reviews! Anywhere! This center deserves all the love, shout out to the Director Erika and all the infant teachers. PS they make the CUTEST art here. read more

Friday was my son's last day in the toddler's room as he is moving to the Discovery Preschool room. This review expresses my gratitude towards the teachers in the todd's room for providing a safe and nurturing environment for my child during his first year in daycare. I would like to thank the toddlers' teacher and extend my thanks to all the teachers, Administrators and staff who contributed to making my son's time in the toddler's room memorable. read more

I have nothing but good things and positive experiences with kinder care BENiCIA && all there staff. Including Erika there couldnt be a better person that I would want to be in charge of my child all day while im at work. My daughter has been there since she was 6-8 weeks old never had a problem or a issue. Shes a amazing person everyday when I pick up my daughter I hear her saying good bye to each kid by there name as they walk past her office out the front door. You can imagine how many different names she has memorized. Shes taking the extra step making it feel more like a FAMiLy then just a daycare. Events & holiday celebrations she organizes for the family's kids and staff all brought together. Now lets get to my toddler/ Dpa room where my daughter is currently in. They do amazing job at there job never had a issue && they always give the undivided attention to each and every kid. You know you cant please everyone. There will always be that one person thats never satisfied. Theres a reason this center went from a lower level center up to now a level 6! Because of the staff thats where it starts I give a round of applause to each and every staff member at kindercare benicia. Erika, Mrs Zoey, Marianna, Nelly , Fabby, Mrs. nora. Infant room , todds room Dpa , && so on Keep up the good work, it shows for its self. We love Kinder Care Benicia.! 5 star a amazing place to bring youre children. Very Clean, Communicative, Loving, Caring, All Around Very Good. read more

Benicia Kindercare has gone through different managements over the years, and we have been through it with our two kids. Currently, Erika Silva and Mariana Montes, are the director and assistant director, respectively. They are amazing and easy to talk to regarding my son's well-being and growth over the years. The teachers in the infant care, toddlers, and discover preschool A have always been attentive to my son and helped him grow socially, emotionally, and academically - as much as a 2 year old can of course. :) I'm happy to have my son growing here over the years as the teachers also are seeing him grow too. read more

My Son has been going there since he was a year and a half and loves it. Everyone that works there knows his name and they treat him like he is their own child. Highly recommend! read more

I am very unhappy with this facility. Ever since my kid has been going here he has been sick, if I am fortunate enough to not take him there for a week he gets better then when he returns to this facility he is sick again. I am desperately looking for another daycare, I welcome any suggestions. I just happened to drop in early one day he sitting in a corner, running nose, cold, when he saw me he burst out crying, it's so frustrating knowing this is supposed to be a child's safe place away from home but he is getting poor care!!!! Advice to staff: Treat the kids as if they are your own!!!! read more

My daughter was in the toddler room for the entire year and I highly recommend. The teachers treat all the children like their own. They go above and beyond, caring for each individual child's needs. They do awesome activities with the kids like art, reading (bilingual stories!), dancing, and games. They have fun parent involved activities like Thanksgiving pie day and a Halloween parade. There was no turnover the whole year, which helped my daughter adjust quickly. I could not have asked for better people to love and care for my baby when I went back to work. read more

The toddler room and it's teachers are the best! I've always felt comfortable leaving my toddler in their care!

After trying to get in to tour this facility for over 3 weeks, the director Erica told me she couldn't give a tour because she was going on vacation. I respect that everyone needs time off, but I consider it very unprofessional to tell a prospective family this. Called again to give it one more chance and was informed I could tour 2 weeks later. When I expressed frustration with the process, I was hung up on. What is so special that it takes over a month to even see this place? Really! It must be incredible if they are turning away prospective families... read more

We've had our child here since he was an infant. He pretty much grew up with the staff and a few other kids his age. Love the staff and how caring they are not only for our son but to all kids who are there! Everyone from the Director, Asst Director, infant, preschool, assistants, cooks - everyone cares for the kids in the most thoughtful way. Sadly, we had to moved to Southern California and are at a different KinderCare. It just isn't the same without Miss Bernie, Miss Falin, Miss Wendy, Miss Jackie, Miss Trina and the rest of staff read more

We have 2 of our children in attendance here, one of which has been there for a year and a half now. Have watched this place go through quite the transformation over the last 6 months! There were always good people here, some of whom have been here for a long time but there had been some challenges here because of Covid and a now short lived director (had replaced the person who had been there for many years prior to Covid times). Just wasn't a good communicator to both the teachers and parents which caused a lot of problems. There is a newer director with the same name as the previous director (Erika). A Great group of teachers and care takers who work so hard and take pride to give your child a great experience. We feel good and trust everyone here with our children. It's never easy being away from your child for an entire day, day after day but these women make it a little easier because I know my children are in good hands. read more

My kid was in the Discovery preschool class at age 2 part time. As another reviewer commented, the air is very smelly compared to all other child care places(and I used to work at one)! The teacher to kid ration was too high in comparison to other preschools around here. They had lack of control over the kids, especially rough boys. The food they provided at lunch was very low quality. They lacked time to do activities/play with toys in the room and centers. Also they are extremely expensive! Also the kids were constantly sick there and attending, so therefore my child was constantly getting sick from kids there the whole time! We pulled my kid after a couple months. I used to work at a similar but different, reputable day care/preschool chain and it was much higher quality & ran better. read more

To apple H. - If this is true, I'm sorry that the person responsible was not prosecuted, and am sure he/she was fired from Kindercare. I am sorry for your experience, but can assure everyone that one horrible teacher does NOT represent the professionalism of the rest of the staff. After a year with Nana, I had to put my only daughter, 1 y.o., in day care. As a nervous new mom, I was relieved when I observed the teachers treat her WONDERFULLY. All of the teachers, Ms. Julie, Ms. Wendy, Ms. Tammi, etc. show my daughter the utmost love and respect. She is nurtured and stimulated in an age-appropriate way. She even has her own educational/social/emotional goals on which she works with the teachers. The center director, Ms. Roya, was kind and calming regarding my many questions and phone calls to check on my baby. These teachers work hard for very little pay and deserve all of our thanks and appreciation. As a center, they adhere to the state qualifications, and even go above and beyond with the sanitary and safety practices. I am aware of this, as I used to teach day care and have taught in the public elementary systems for 12 years. My daughter smiles when I drop her off at Kindercare and beams when I pick her up, which is good for my heart. I can only speak of the happenings in the infant room, but would highly recommend Kindercare, Benicia to any working parent who needs a loving, structured environment for their little angel, and piece of mind for themselves! read more

My boys and I moved from Travis Air force base to Benicia in November. They are ages 22 mos and 5. I am very pleased with the staff and the way they treat my boys. The daycare does a good job with the curriculum as evidenced by the way the youngest is thriving. I feel like within reason, they are a close second to the care I cannot provide while I'm at work. read more

My son started at 4 months old till 2 years old. He had really good time in the daycare. Special thanks Mrs Gewn and Mrs Jocelyn.

Today I picked up a child for the first time. (I am not the parent) When I was trying to find the text message with the pin # so I could enter the building, another parent tried to let me in through the other door which is directly inside a classroom with young toddlers. (That was a bit unnerving, seeing as how I have never been here before and someone is trying to let me inside through a different entrance around other children. When I get inside, using the pin # I am standing at the front office window for several minutes... no one is there. I can see a bunch of small children just banging on the door and window of a room. I cant visibly see any adult but I am wondering why the children were allowed to just bang on the doors and windows like they were animals in a zoo, or if they were even given any activities.. Finally someone greets me. The woman was kind, very sweet and checked my ID before she brought the child to me. I liked how they wore booties over their shoes when inside the rooms with kids. read more

My son has been going to this facility for about a month now. We transferred from a kindercare in a nearby city. I love the Benicia location. They are clean and very organized. I haven't experienced any problems out of the staff or the children. Which was why we transferred in the first place. Communication is very important to me and I need to be assured that my child is safe when he is away from me. Kindercare makes me feel secure that they are taking care of my son. I don't have to worry about my child while I am at work. read more

I started my son in Kindercare when he was 7 months old. He's now been a part of Kindercare for almost a year.He loves going to daycare every morning. I always leave him knowing that he's going to be well taken care of. He's been a part of the infant room and now the toddler class, I liked the idea of separate classrooms because the programs and projects are specified for that age group. I didn't see anything similar in other daycare in town, and I was worried he wouldn't be be able to participate in any activities. With kindercare's set up I don't have to worry about that. His teachers and the overall staff keep me well informed if he's having a good or bad day. My son does have Asthma and they've done a great job administering his medication on time and following up with me throughout the day on how he's doing. Overall I feel comfortable leaving him here everyday and knowing that he's being well taken care of. I know that his teachers are always there with open and loving arms. read more