I switched insurance recently because my insurance seemed to just raise their premium every chance…read morethey got. Paul has us set up in no time flat and saved us a good amount of money.

When AAA dropped our homeowner's policy based on generic satellite footage, Paul was there. He got…read moreback to me SO quickly over email, and within a week, we had new coverage from a different insurance company for our home. Email communication with him was clear, specific, and fast. We will definitely go back to Paul!

I have had excellent service from Jessica who has done a great job helping me get homeowners…read moreinsurance after being dumped by Travelers. I'm planning on transferring all my insurance needs to Cassidy because of Jessica.

I am one of those unlucky people dropped by insurance in SLV. After freaking out big time, I…read morerandomly called Cassidy Insurance as I heard one of their insurers was writing for people affected by CZU. Jaimy answered the phone and was just amazing. Talked me off the ledge. Took excellent care in getting me new quality insurance on the FAIR plan at the best price available. She jumped through a lot of hoops on my behalf. She was clearly an expert in all this and did an amazing job explaining coverage and the obtuse language of insurance. She is so good at her job! I am able to sleep again knowing I have coverage moving forward.

This is the first time I write something good on yelp!…read more I was panicking looking for a policy to cover a vacant land with a 250sq ft storage built on it. The title office gave me less than 36 hours of notice to get insurance for a "vacant land". I took a day off to call up my AAA, and many other insurance companies, no luck! The vacant land policy does not allow any structure on a "vacant land", homeowner insurance does not cover any non-livable structure, the course of construction cannot cover any land without an approved plan. I called up Patrick, he was very patient, there were many changes to the policies due to insufficient information provided by a third party. Eventually, Patrick found me one before the closing. We will not be able to make the closing without Patrick's effort.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Scotts Valley, CA area since 2019, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0M77137

Patrick is a fantastic agent. My homeowners insurance had been canceled due to location and Patrick…read morewas a lifesaver in obtaining replacement insurance. He is very attentive and thorough. I highly recommend him to anyone seeking insurance.

I have been doing business with Peter for over 5 years for my Business insurance policy. Peter…read morefriendly and trustworthy. He cares about his clients. He's drives from Santa Cruz to Sunnyvale for my business. Not to many people do that. I appreciate his time and effort. Thank you Peter.

Made the best decision to switch over from State Farm to Diane! I couldn't believe how much more…read morecoverage I was getting for our 2 vehicles, 1 Harley, and renters insurance than what I was getting at State Farm. I pay just about the same but will honestly say I feel so much more secure with the coverage we are receiving now through Diane and I even added my engagement ring! Oh and I love the little gift set we got, thank you Diane & staff! For anyone still shopping around for insurance I HIGHLY recommend going to Diane's!

Diane and her team found me affordable insurance for my car and apartment. Diane was very…read moreknowledgeable and tailored my policy to my needs. Top of the line customer service in a timely fashion! I highly recommend this company for all of your insurance needs! I look forward to working with Diane in the future.

Pamela managed to obtain, via my landline phone, an application to my Medicare Health Insurance…read morethat was accepted by an Health Insurance Company. It took some time due to the length of questions that needed to be fullfilled. She did a great job by staying with this elderly gent. P.S. Almost forgot: My first call went to a young man, Michael(?sp), who helped me get lined up before my call to Pamela regarding my Medicare renewal.

called wanting insurance quote, got put to voice mail, they never called back not good (so far)read more

I'm sitting here on New Year's Eve, Dec. 31, 2024, confident that my Health Insurance needs have…read morebeen met in anticipation of 2025. Very fortunately, my kind insurance agent Edna took time out of her busy end-of-year day to call me and let me know that I had failed to submit necessary paperwork that would have jeopardized my 2025 insurance eligibility. (That would have cost me a lot of money!) With Edna's help and guidance during our call, we were able to submit the forms necessary to maintain my coverage on the last day it was possible to do so. I highly recommend Edna and her team for all insurance needs. She continues to work above and beyond my expectations. Thank you!

Edna runs a top-rate, service-oriented business. Edna is super thorough, and makes absolutely sure…read morethat the client understands all the options available. She helped me navigate the process of choosing the right Medicare plan. All my Medicare anxiety melted with the warm reassurance from Edna and her crew. Edna loves what she does and it shows.

What a scumbag. This guy is so lazy and crooked I'm not sure how Farmers could even employ him…read more This is the third time I've tried to cancel my insurance with this guy in the last ten years. Went by the local Farmers office (his office) after being ignored through email and there were cobwebs on the door. I have photos. Thanks Larry

Such a disappointment dealing with this agent and company. We took over an existing business and by…read moredefault went with Larry as the insurance agent. He is the absolute worst at handling business thoroughly. He doesn't return calls, or emails in a timely manner, and requires MULTIPLE reminders to even RESPOND to an initial email. My name on the policy has been spelled wrong for THREE years. Our corporation's name is also spelled incorrectly. I've requested our declaration 4 times and never received a response. Due to his lack of providing any type of customer service whatsoever, we decided to sign with State Farm whose agent is available ANYTIME we need him. Icing on the cake: I cancelled our workers compensation back in October and come to find out, to this day, we are still being charged even though he reassured me that we weren't. I went to cancel our entire policy two months again and I've never gotten A SINGLE RESPONSE from him!!!! Unbelievable! After spending 2+ hours on the phone with the Farmers Customer Service, they are now in the process of cancelling our entire policy. Farmers-get it together and get your agents on board to actually do their job!!!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!