This experience happened in November but I was so upset that I wanted to wait to calm down before…read morereviewing. My grandmother passed and Bliley's handled the viewing and transfer to Amelia Veterans Cemetery for the service. I ordered a large standing heart to be displayed at her viewing on their site. When I arrived to the viewing it was not there and I spoke with a young man who seemed unconcerned who suggested I call the florist. I explained that I did not know who the florist was as I had ordered through them. He went to an office and wrote down the phone number of a local florist and said I should call them in the morning. I explained to him that the funeral service was in the morning. All of this concerned me that he seemed to be unaware of as he was standing in front of the room for her viewing where all of this was posted. I was very upset that one side of her casket was bare as the other standing arrangement my cousin ordered was there but my matching one was missing for the viewing but the young man assured me that the florist could get it to the service in the morning. Somehow I knew this was impossible if I was calling them when they opened barely an hour before her funeral. But I still called in the morning and surprise, the florist did not have the order and could not help me. I called Bliley's and spoke with someone and explained what had happened again- they were unaware of the issue from the night before so it was like starting from scratch. They then directed me to an outside company that manages their Tribute Wall and said they would call me back. I contacted the other company who acknowledged that they had taken the payment the week prior but that at this point it was too late to send the arrangement to the funeral. You don't say! They said "I guess we will issue you a refund". I said I guess you'd better. I would like to point out that I was calm and courteous during each of these interactions and only during the viewing when I noticed the missing arrangement was I slightly teary eyed because it was the viewing after all. But not ONCE did anyone from Bliley's or their payment processor apologize or say anything resembling an I'm sorry for ruining your memory of your grandmother's service. Not only did they not apologize, Bliley's staff never called me back or even attempted to make the situation right and have the flowers at the service. For something as important as a memorial service or viewing I won't ever recommend a business that ignores issues and doesn't even try to rectify them. Oh I almost forgot! Because they processed my refund they removed the post that I made when I ordered the arraignment on their Tribute Wall from my kids to their great grandmother.

I recently moved to the Richmond area and wanted to modify my final planning which I had with…read moreanother company where I used to live. I met with Mr. Charles "Chuck" Christopher who listened intently to my wishes. I was impressed by Chuck's ability to provide me with a range of services offered by Bliley's without making me feel pressured in any way. Rather, I found Chuck easily created a plan and procedure that is tailored made to my desires. I was made to feel welcomed at Bliley's and my wishes were respected. I feel very good about all the services Bliley will provide and trust them to do an excellent job when the time comes.

If I could give negative stars, I would. The bosses, Nick and John, made a major mistake with my…read morecat and didn't clip the fur when they cremated him. They then lied about it and backpedaled, trying to gaslight me and getting smug like it's a big joke when I called them about it. They have since then said they will be doing nothing about it. I just hope they don't do this with people. Also, they've been deleting comments about this issue. And any that make them look bad, they take no accountability for their actions and try to lie about it and cover it up. I would have been okay if it was handled differently, and honestly, I get mistakes happening, but this is just as unprofessional as it gets.

Professional Personal make you feel like family they do not…read moreact like morticians like other funeral homes do and they do not put on a performance they are truly respectful in all ways

Very nice people. They let us plan a funeral long distance and everything went very well.read more

My mother had passed and we contacted Monaghan Funeral Home to inquire about their services. We…read morewere met by the staff and began discussing their provided services. We were given many options and were able to come up with a package that met our needs. The quality of services exceeded our expectations and was well within our budget. We had the viewing, service and reception in one place and Monaghan met our needs in a professional manner.

Thank you for your compassionate assistance with my husbands celebration of life and internmentread more

The staff are friendly and consoling. An appointment is needed for the burial. The family will not…read morebe present upon the burial of your loved one. Your spouse can be buried next to you here for $300 while there's no cost to veterans. When you want to visit the grave, don't forget to call to schedule an appointment. There's a nice chapel where you can have a small service before the burial. In the military, we say "hurry up and wait" but there wasn't a long wait at all.

I went here for a visitiation of a long time friend's mother. There was dedicated parking for the…read morelocation so that part was easy. They also had people inside directing you to the correct parlor. However, I have not been here in a long time and this place needs some love. The building does not appear to be maintained well... paint, carpet, etc. The room we were in had a flickering overhead light. I have not been here in several years, but it is not in the same condition that I remember it used to be in.

Sam Harrison has been so nice to my family as we have send my Dad onto his final resting place in…read moreheaven. Thanks to Bennett Funeral Home

Wonderful experience with caring and professional serves for my husband's funeral on October 24,…read more2019. I did not have to worry about a thing. Everything was coordinated seamlessly from start to finish. Matthew Bennett was professional and caring. I highly recommend them.

Awful service, dingy funeral home, failed to follow directions, spent a lot of time telling us why…read morewe couldn't do things our way and why their way was so much better.

My brother lived in Petersburg VA. and died unexpectedly. We aren't familiar with the area and had…read morea list of funeral homes given to us by the hospital. I am so glad we went to J.M. Wilkerson they were so nice , very professional and understood our needs. I would recommend them to anyone looking for a good place to care for a passed loved one in the Petersburg area. I am very grateful for their kindness.

Thank you for the excellent service you provided for the home going of our beloved father. Everyone…read moreensured our needs and wants were met. Sincerely family of George Hancock Jr

I recently purchased a headstone for my father from Booth and they were truly a pleasure to work…read morewith. David Booth was quick to respond to any inquiries we had and scheduling installation was a breeze. Prices were also very reasonable and well worth it for the service that goes along with it. I would highly recommend Booth to anyone needing stone services.

My mother died last year and February we ordered her headstone August of last year and and here it…read moreis April and we still have not received her headstone they are not very good to communicate with and I suggest no one goes to them