From beginning to end Woody's funeral home was amazing. Brooke O'Gara was top notch! She went over…read moreand beyond. Had conversations she didn't have to have, showed compassion throughout, and made sure no stone went unturned. Although Brooke could not be at the service she made sure Brandon had everything he needed the day of and he was great. Everything was beautiful! I can't thank Woody's enough especially Brooke!!!

This is a difficult gig. A necessary evil. It's tough comforting the bereaved. Death is a…read morebummer. Recently, we lost a friend to lasting sleep and came to this funeral home for the service. Parking was plentiful. There was construction going on so we weren't sure where to enter. It would have been nice to have an attendant outside directing. Inside, the place was pin drop quiet, cavernous, dim, pristine and still, as you might expect. A somber funeral director lead us to a guest book to sign in. At the table, a basket containing pocket sized tissues were on hand. Nice touch. I always forget Kleenex. The folks at Woody's were welcoming and necessarily solemn. Our grave expressions were met by sympathetic nods. The chapel was ample enough to fill a grieving crowd. Sadly, my friend's funeral took up just a few pews. Boxes of tissues were at the seats as well. After a stirring, thought provoking Bible based talk, peppered with sweet anecdotes of our friend, the pall bearers lined up. One of the directors hurriedly lead us to our cars for the procession to the burial site. Calm down, what's the rush, my friend wasn't going anywhere. Thus, I was dismayed to find that the lady directing the cars (headlights and flashers on) left our car out and we were in liWe had to take an alternate route to the cemetery and actually got there first, before the procession. Awkward... that could've gone smoother. I'm sure the people here do everything they can to make a sad occasion easier to cope with and provide some solace, but I got a strange suspicion that they were shuffling us out because of another service was heading in. Death waits for no one. I'm not saying I'm looking forward to coming back here ... that, too, would be awkward. Update: After a sincere, respectful and professional response from the manager at Woody's, I've added a star to my review. Their diligence in addressing my concerns shows that they strive for excellence and want to please their patrons. Thank you.

My experience with them was horribly tragic. Take your loved one somewhere else. Anywhere but here…read more They are very unprofessional, unsympathetic, rude and sloppy.. Save yourself some serious grief. .. Don't use this service. You'll regret it. I do.

In a world where death and funerals are big business, Kathy and Chuck are more about providing…read moreincredibly compassionate professional service at a time when you need it most and are most vulnerable. Highly recommend.

EDITED REVIEW. TODAY, 3-10-26, I am happy to say the Cremation Society got in touch with me and…read moreimmediately gave me the opportunity to write a proper obituary for my husband and they have it live on their website. This is quite a relief for me and my family. Thank you so very much! I requested NO OBITUARY as it was what my husband wanted. These people STILL RAN AN OBIT WITHOUT TELLING ME AND IT HAS NO INFORMATION IN IN AT ALL! Freaking cremation society has wreaked havoc in my family! Totally unacceptable! You should be informing people of what you are doing! THIS NEEDS TO BE CORRECTED AND I AM CALLING FOR AN APPOINTMENT TO MAKE THIS RIGHT. Freaking idiot taking advantage of people while they are grieving! UNACCEPTABLE!

We needed these services in April 2026. We called and two very kind and respectful young men came…read moreto take care of our father. Holly Chilton was our case worker and we cannot thank her enough. She was very informed, responded quickly to any questions we had and took care of everything in a respectful and kind manner. This company was recommended to us by other families at the care facility and we are so glad we contacted them. Highly recommend!

I would like to sincerely thank the team at Bliley's Funeral Homes - Staples Mill for the…read morephenomenal Celebration of Life service they provided for my mother in February 2026. Since 2023, Bliley's has truly become an extension of our family, caring for several of my loved ones with the utmost respect, compassion, and professionalism. The arrangements for my mother's visitation, funeral service, repast reception, and cremation were beautifully coordinated and thoughtfully executed. Every detail was handled with care, and their ability to anticipate our needs brought comfort during such a difficult time. The team I had the pleasure to work with was Daniel, Jason, and Angela. They were patient, compassionate, flexible, and truly a one-stop resource that families can trust. I am deeply grateful for Bliley's continued support over the years, and I wholeheartedly recommend their services to anyone seeking professional, dignified, and caring funeral services.

My appointment today at Bliley's Staples Mill was very comforting and extremely helpful regarding…read morepolicy details, services and options for our funerals that we purchased. Susan was absolutely wonderful- very compassionate and Mr. Chuck Christopher was considerate, detail oriented and very patient with all my questions. I have nothing to fear about leaving when my time comes since all the preparations and assurances from Bliley's reassures me that my family will have no burdens at all. God bless Bliley's - professional, efficient AND caring!

I've contemplated leaving this review for some time now. I've also considered going to social media…read moreand completely admonishing this business. I'm sure you remember me. You handled the arrangements for my aunt months ago. Or shall I say Mishandled. During a time where families are riveting and grieving from the loss of a loved one you decided to make a mockery of my Aunts funeral service. That day I took an unusual stance and sat in the back of the church. The church where my entire family, including my mother is buried. As I sat in the back instead of with my family during the ceremony, I was seated behind a man. Unbeknownst to me who HE was. As I sat behind him, throughout the service I had to witness him playing games on his cell phone, laughing and texting. If that wasn't bad enough. He continued to sigh, look at his watch and make exaggerated facial expressions. He seemed bored, bothered, uninterested. DISRESPECTFUL in the house of the Lord. I sat behind him for an entire hour enraged. Watching him toggle between apps on his phone. Whispering to the person beside him and laughing within their very loud and inappropriate conversation about going fishing etc. I could've created a scene but that wouldn't have been very helpful. They were Eulogizing my aunt and there he was completely disconnected. To my surprise. Imagine how I felt once I found out that man was Larry Owens. The funeral director and REVERN. How embarrassing. Disappointed. Disreputable and Disgusting. After the ceremony I disclosed the events to a relative and she confronted him while they were attempting to carry the casket to the burial site behind the church. I too then approached him outside. After telling him how utterly disrespectful he was to the church, God and my aunt, He simply said, well I was a little bored. I'm sorry sometimes I get in my phone to pass the time. I was surprised but I wasn't shocked. He looks like a shady character from a poorly written Tyler Perry parody anyway so if the Bigen fits, wear it right. He had the audacity to ask for forgiveness in the most condescending and insulting tone. I told him NO! I don't forgive you. And there were a few other choice words I wanted to leave with him. But I refrained. I walked away. Despite your irreverence Larry Owens, your boredom during a funeral service and your complete disregard or lack of social awareness and funeral etiquette, I suppose you're well regarded in this realm of funeral service. However, in the future should you cross paths with someone who handles anger differently during mourning the situation might turn out different. You must do better! You owe this community better!

A few years ago we had the honor of having Owens and staff take care of the arrangements for my…read morehusband's funeral. Everything was done professionally and with expertise. I highly recommend this business to anyone seeking reliable and friendly service for a loved one who has transitioned. TJ Boone

The death of a loved one is a terrible time and, sadly, there are businesses out there ready to…read moretake advantage of you at your worst moments. Not Richmond Cremation. Up-front pricing, no hidden fees, and, while they offer a wide selection of services, they do not try to up-sell you. They give you all the information, let you make your choices, and carry out your wishes at the price they quoted right at the beginning. They are kind, and conscientious. They will work to accommodate your requests for your loved one. And they will follow through, every step of the process, to ensure that you are satisfied. I recommend their services wholeheartedly to anyone.

They were very professional and were able to work within the tight timeline we had. They were about…read morehalf the price of some of the other places. They responded quickly to all of our questions, very easy to work with,highly recommend.