These guys showed up on time & got ready to move. I was given notice because my landlord wanted to…read moremove into house I was renting from her so had to move fast. Moving from a larger home until a 2 bedroom smaller apartment. Trying to get everything into it was a challenge, but they were nice & courteous about it. My Sleepnumber bed frame had been screwed up by last mover & these guys worked hard at fixing it. First night in new place .. slept well. Absolutely recommend these guys. Awesome moving company & employees. Thanks guys for taking a stressful day & making it better.

I just moved and used Bluebird. They were absolutely amazing. Very professional, friendly,…read moreaccommodating, put me at ease, communicated with me all the way until it was time for me to move, and their prices are very reasonable. I am a single female and I felt comfortable using them. They treated all of my belong with care, talked to my cats as they screamed their heads off (oranges), and made sure I was comfortable the whole time. Billy was the person I dealt with mainly and he was great. I 100% recommended them and if I ever move again, I will use them again. Thank you for taking the extra stress off of my shoulders. I appreciate it.

I hired Better Route Moving to help my elderly mom move from Boise to another city in Idaho, and we…read morehad an amazing experience. They were incredibly communicative and professional, which made me feel very at ease throughout the entire process, especially since I live in another state and couldn't be there in person. This was a tough move with a lot of stairs, and the team was so kind, diligent, and hardworking throughout the entire day. I cannot say enough good things about Eric and his team. They made what could have been a very stressful experience so much easier for both me and my mom. 10/10!

BRM was amazing from start to finish. The movers were careful with my belongings, friendly, and…read morerespectful. The movers were rockstars hauling my furniture to a second level apartment. I would use them again in a heartbeat.

This is the easiest move we have every had. The movers…read moretexted me and said they were in town earlier than expected and that if we'd like they would come get started. It was great The movers were very professional and friendly. They got a 3 bedroom house and a huge workshop packed up in no time. They were amazing to watch. I WOULD HIGHLY RECOMMEND VALLEY CUSTOM MOVING TO ANYONE THAT NEEDS TO MOVE. They moved us from California to Idaho IF YOU NEED TO MOVE, THIS IS THE ONLY COMPANY I WOULD USE.

Services were great. Got it done fast. Very courteous. Couldn't ask for more. No damage to…read morehome. Very careful.

I just moved from Richmond, Virginia to Arizona and use this company to help with the move. They…read moremiss quoted me they didn't care for my concerns. They gave Little education on what was going to happen and when I told them about my experience with the movers that they coordinated they pretty much said well that's too bad. You'll have to pay extra. I would never recommend this company to anyone for the care that I received and for the that I got it took them over a week to respond back to my original claim and even then I had to speak to a manager to actually get somebody to talk to me. If 2 grand wasn't enough over budget. Let's just add in the fact that we were extremely dissatisfied. This company is not an advantage. It's a disadvantage do not use. June 2026 move

It does not seem very well organized as a company.Keep trying to upcharge us and make us pay more…read morewithout coming to look at the true volume of what we have to move. Original estimate has now doubled. In fact, we have gotten rid of most of the larger items to save on room.In freight yet the price keeps going up. Predatory.

These guys were really great to work with for my complicated cross-country move. We had to pick up…read moreboxes and furniture from 2 locations and it was all going to be a tight squeeze into the moving truck. Josu was wonderful to communicate with and coordinate logistics. He responded promptly with quotes and gave great tips about packing and to use room labels. And Ben, the foreman on site, was super professional and punctual. He took great care with our belongings, even rewrapping some of my furniture (that I did not properly wrap oops!), was a safe driver and kept us updated during his journey with the moving truck. On top of it all, you could tell these were kind compassionate people that we were dealing with. I'm not sure what others expect of moving companies but I don't typically expect everyone to be super friendly or accommodating. I guess I expect efforts for punctuality and for most things to not be broken but this company had it all and were super sweet to boot. The price was also very reasonable compared to other companies I'd gotten quotes from. I'd highly recommend them for your next move.

I needed a chest and a armoire taken upstairs, about a 10 min use of muscle. The company stated…read morethey charge $150/hr with a 3 hour minimum. Quite high for my need I thought so I passed. Would i request them for other work? Not based on their fee for my need.

Trust a fro is fast honest and wonderful movers they were spectacular couldn't as for better in any…read morerespect i highly vslue their work!!

From the owner: We are Boise's most trusted moving company, offering labor, packaging, storage, and transportation…read moreservices for residential and commercial moves. We make everything easier for you. Our fast and safe moving services cover all your needs. We provide local and long-distance relocations for residential and commercial moves. So whether it's big or small, near or far, personal or professional, you can trust us to handle your belongings with care and efficiency, every step of the way. We take the stress and hassle out of moving, ensuring a smooth transition no matter the distance and no matter the job. From labor-only assistance to full-service relocation, you can trust us with all your moving needs in Boise and beyond. We offer comprehensive packing services and secure storage options, all at affordable rates. So if you need storage during your transition, we've got your covered there too. We securely pack, protect, and transport your belongings with care, whether you're moving around Boise, across the entire Treasure Valley, or even between states. We'll make your residential or commercial move quick, safe, and affordable.

10,000 stars! They arrived on time, busted their butts, and demonstrated extreme patience for the…read moremess that was our project. Nice, polite, patient, professional and courteous. They were a father/son duo who kicked butt and helped this damsel in distress. Definitely give them a call if you need help moving and packing. You will not regret the call. Their pricing is completely reasonable and fair, and again, they work their tails off.

This company I thought was promising in the beginning but soon turned bad. I had become gravely ill…read morebut they insisted I show up and pay them to finish the move. After the move of taking things out of a storage shed and putting it in another ( how hard is that) a few weeks later I arrived at the storage and found all of the stuff they moved and set along side the side wall had turned up fallen over. The problem was they did not take time to stack the smaller things on top of the larger boxes and the small ones collapsed.. I told them they all fell over and gezz again they packed the same way. Small ones on the bottom. I also asked to allow a walkthrough so I can go thru things and ... you guessed it

Showed up extremely late with not enough room on the trailer, they said the previous job…read moreunderestimated and it took almost 5 hours longer than expected so they wanted to reschedule - not possible as we had to leave that night to make our closing/posession date 13 hours away. We scheduled the movers for the day before for a reason. Called the guy we dealt with to discover he was back east (ontario) we were out west BC and dealing with dispatchers and moving crews in both BC and AB. They reluctantly crammed all our boxes in and we had to make arrangements for a next day pick up with our neighbour letting them in for the furniture we wanted. They didn't show up or call the next day and were not answering emails or calls from me but finally answered for my husband (dif number). It took days of them avoiding texts and calls for them to pick up the rest of our load, had multiple drivers calling to try to convince us to bump the dates, speaking down to me as a woman, had to get my husband to deal with them as they were a bit more respectful with him on the phone. Our landlord was pissed as we had a set move out date and he paid contractors to start work in the house they couldn't start. it was a move for reno and sell. they delayed way too long and the last day we had any legal access to the house we had to threaten getting our lawyer involved because we would lose our furniture as we had no rights or access to the property after midnight and they were in breach of the contract we sign and the verbal contract on moving day to make things work for their mess up. They had our belongings picked up after 9pm that night. They put our first load in storage without telling us (which we were promised direct load delivery and stressed no storage before putting down a deposit and signing the contract) we were told delivery window in 3 days of pick up... and it took over a week to get everything on one truck and then scheduled for delivery. They let us know the weight and bill 1 hour before delivery and it was extremely over the weight we estimated. 40 boxes and 6 pieces of furniture, no couches/sofas/large beds/appliances the heaviest piece was an empty china cabinet me and my elderly mother could move, nothing crazy or anything and there was no way the weight was 2500lbs more than what we calculated. Even if every single box was overweight and every item over estimated and we added a few hundred lbs. My husband is a trucker and asked when they fueled up the dispatcher laughed and told him he didnt know and that doesnt matter, it sure does as it adds 800lbs so as a dispatcher billing by weight you should know that. Even with all that extra over estimated and added there was still 1 ton unaccounted for. Did not provide us with the scale ticket despite asking for it and demanded payment as the movers were already on route. No way to prove it, we had to suck it up and pay it before the movers arrived to get our things. Boxes were busted open and furniture was not wrapped properly, so there were scratches and dents all over some of the furniture and even a crack in my solid wood desk. $350 deductible for claims wasn't worth dealing with them again. They talked real good and sold a smooth stress free move before moving day and promised things they couldn't deliver. NEVER again, I would recommend avoiding these crooks. It will cost you!

UPDATE***Owner's name is HOFIT AZUELOS. She's from Miami and her family owns many moving companies…read more They ARE NOT "family owned" in Boise for generations like they'll claim on the phone. They scam everyone. They will charge you double what they tell you your estimate is, charge you in increments and demand cash for the last payment. WALK AWAY. Complete BS. Get a quote in WRITING on paper before you agree to any moving company contract. This company is doing ILLEGAL business. LIES from the beginning. Don't fall for it. Taking to small claims. DO NOT use Western Van lines. They quoted us $6500, walked us through each room and item twice. Also said they compensated extra in the quote. Claimed to be family owned in boise. Once the truck was loaded at 9pm after 8 hours they said the cost was $12k+!!!!!!! We were livid! Not how we wanted to leave our home. They're now telling us at least 13k. We aren't done moving with them but we were extremely upset. Next time we will research better, if there's a next time. Had i known we'd be grossly taken advantage of, i would have sold everything and bought it new in idaho! we are a young family with little kids. So upset they're taking advantage of people like this. Edit to add** they emailed us a link to the quote which has conveniently disappeared. Also they worked this system well. They charge us increments as we go and the last payment is cash only.

They showed up on time actually a little early. Nice kids but not much expertise. Lot's of…read morescratches and dings in my furniture. Blankets were wrapped around the back of the furniture instead of the front. Loose items were not secured.

Absolutely would not recommend this company. Originally contracted to move items out of my house so…read morethat flooring could be replaced and the interior painted while we were on vacation. During the load out, I watched and listened using the interior security camera as the two crew mocked the quality of our furnishings and the general cleanliness of the house. Every time they came back into the house, both were busy scrolling through their phones (this will be important later). When the time came to move things back into the house, our expectation would have been to have things in at least the same room they were in. Despite calling the company and asking them to have the crew (same two guys) wait, as we were almost home, when we arrived, it was very obvious that they were rushing to leave before we got there. We walked in to the house to find stuff literally everywhere, shoved into closets, placed in inappropriate locations, etc. As an example, one half of a china cabinet that belonged in the living room was in the master bedroom, and the other half was in a bedroom across the house. The crew rolled their eyes when we asked for a few simple things to be done, and then demanded payment. To make matters worse, I had to be admitted to the hospital the next day, and it was almost a week before I was able to get back into the house and discover additional issues. The power brick for my adjustable bed was missing, and the company attitude was, "well, we don't have it, so not our problem", forcing me to buy a replacement. As to the haphazard placement of items, the company stated, "We don't have photographic memories." No, but your workers had phones that they were obsessively checking that could have been used to (gasp) take pictures of room contents before unloading the house to use as reference when loading things back in. Then, salt in the wound, the company refused to acknowledge any responsibility for fixing anything, and had the gall to charge a guy with a leg injury and his disabled wife $200 for 30 minutes of work moving items around the house and back into the appropriate rooms. The whole vibe when getting that arranged was, "You weren't there during move in, sucks to be you." Since then, I have discovered that our furniture and belongings were not treated well (chips and dents on furniture, etc.) during either the move out, move in, or both. It's just not worth the hassle of dealing with this uncaring, predatory company to get compensation or even an apology for a horrible experience. If we could rate zero stars, we would. Stay away. Stay far away.

Timely, affordable, open communication. Friendly service. Everything went smoothly, no damage to…read moreanything. Highly recommend.

Honestly i had high hopes for this company and I'm really sad that it turned out to be what it was…read more The movers were clearly tired and annoyed, and honestly made me feel uncomfortable in my own home. One of them even talked about opening my upstairs window and throwing everything that's not breakable out of the window. They took apart furniture that did not need to be taken apart and left it taken apart. They also broke one of our TV's. all around a awful experience that cost so much money and now we have to replace a TV on top of it.