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    Ben's Soft Pretzels

    4.6 (47 reviews)
    InexpensivePretzels
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    Kathleen R.

    If you're ever in Shipshewana you must visit Ben's Pretzels! Freshly made daily these pretzels are pretty epic! Soft and delicious, better than any mall pretzel, possibly made by an Amish person with natural ingredients. Service is super friendly. They come table to table asking how you are doing. Cute place offers fresh lemonade as well as other drinks. Cute country Amish style decor. Lots of parking and easily accessible.

    Visiting a friend while wheeling through Shipshewana at Ben's Soft Pretzels, Behind us is a more retail area.
    Richard P.

    When I first started creating some awareness of my Tenderness Tour event in Elkhart County, Ben's Soft Pretzels was one of the first to reach out with encouragement. Ben's was founded by an Amish family - I believe it was founded right here in Shipshewana and is now based out of Elkhart. So, it's now a nationally known chain based right here in Indiana. The Pretzels are phenomenal. They carry large pretzels, pretzel bites, pretzel dogs, pretzel pockets, and have around a dozen different sauces that can go with the pretzels. I think I also saw some "prizza" options. As I had just wheeled on the Pumpkinvine Nature Trail, I was careful to not get anything too spicy due to my fragile system. However, I enjoyed a wonderful, simple meal that was satisfying in an environment that was warm and inviting. As I also had a film crew with me, kind of a big deal since I was in a heavily Amish community and wanted to be respectful of culture, I sat in the corner of a side room since I knew media was coming to do an interview and wanted to have both privacy and to make sure the camera didn't wander. It was clear that not all the employees were Amish, however, it appeared some definitely were. The employees were all friendly and they kept up a good pace even with it being a busy flea market weekend in the area. I ended up getting a pretzel dog and drink and being quite happy with it. There was also an area where you could buy some Shipshewana-themed items. I really loved this place - It was pretty simple in terms of accessibility (as is most of Shipshewana). The entrance was workable and the dining room offered plenty of space. However, not a whole lot was actually defined as accessible. I think I'd experienced Ben's one time prior to this visit. If I recall correctly, they had a location in Indy in a Meijer, however, it was fairly short-lived. This is a national chain now with locations sprinkled around and a heavy population in Indiana and the Midwest. There's no doubt I'll return when in the Shipshewana area.

    Stephanie K.

    I came in because I read how great the pretzels were in this area. I ordered a basic salted pretzel. They had several others to choose from and for an additional amount you could get dipping sauces for them. The pretzel was light and chewy. Very fresh.

    Susan W. M.

    Fabulous pretzels - bread-based recipe, half a pound apiece! Lots of pretzel-related lunch menu items - delicious. Nice place -- I bring out-of-town guests there regularly. Good parking, good restrooms, clean and bright. Christian-owned and a portion of the profits from every pretzel go to charity.

    Ham Cheese Pretzel Sandwich
    Tim M.

    If you are in the area stop here such a good place for lunch and the pretzels are delicious.

    Menu
    Eloy Y.

    Founded by the 3rd generation Amish family and located in Shipshewana, Ben's Soft Pretzels is a gourmet pretzel establishment serving legendary, fresh, hot jumbo pretzels and other pretzel products, where some of us were first-timers. They are hand-rolled, baked on-site, and each comes with 11 gourmet paired dipping sauces. Greeted by the staff, my partner's sister and I decided to share buggy bites with mustard and soft drinks. They were fluffy, buttery, soft, and not too salty. It was deliciously perfect. The service was fast and had very little wait. Reasonably priced, friendly staff in a clean facility. What an excellent place for a quick and delicious meal, which we can recommend.

    Original pretzel (top) and cinnamon pretzel (bottom)
    Jasmine R.

    Far superior to JoJo's! My husband and I are in Shipshewana for our wedding anniversary, and having an appreciation for well-made soft pretzels, we knew we had to conduct an informal taste-test of both Ben's and JoJo's Pretzels to determine which is better. The winner is definitely Ben's. Our test began yesterday when we sampled JoJo's original pretzel (accompanied by sweet mustard for me and spicy mustard for my husband) and the cinnamon sugar (without dip). The pretzels themselves were a bit dry and rubbery, giving the impression that the dough was either sitting out for an extended time or that it was overworked. The pretzels were a bit spindly, rather than plump, also giving the impression that the dough was not really fresh. We felt that the pretzels needed the dips for moisture. The flavor was fine, although the cinnamon-sugar ratio was a little low, making that pretzel pretty sweet. It definitely would have been too sweet with a dip. Today we tried Ben's. We bought the same flavors (original with sweet mustard & spicy mustard and cinnamon sugar without dip). Far superior, in our opinion. The pretzels were plump but still obviously handmade. The dough was fluffy and light with no toughness. Not dry at all. We didn't really feel the need to use the mustards, but we each tried them to maintain equal tastings. We agreed that mustards at JoJo's were better, but that we'd much rather have pretzels (from Ben's) that don't need mustard. The cinnamon-sugar ratio was much better at Ben's as well, with the cinnamon dominating the sweetness of the sugar. We were planning to get a couple pretzel pockets for lunch, but we found we were satiated after sharing our pretzels. We do plan to return on our way out of town for a couple pockets and pretzels for the road, as well as a Ben's make-at-home pretzel kit.

    Pickle and cheese stuffed pretzel...with peanut butter dip.
    Susan K.

    Their sign said they have the best pretzels so, ok, we will see if they are. We walked in and saw a REALLY long line of both Amish and non Amish people waiting to order. There were big families eating away at the stuffed pretzels for lunch. We had time, we were hungry so we waited too. We were very excited to see the pretzel wrapped dill pickle with cheese and a side Amish peanut butter dip...most of my husbands favorite foods (could have added SPAM to make it perfect for him) When we ordered, we found out that it was $2 pretzel day, thus the line of people. When we took a bite of our regular BIG soft pretzel, we were convinced that it is INDEED the best pretzel ever. After watching a beautiful hard working young woman cutting the dough, rolling, twisting, dipping and then baking, we also know it was the freshest pretzel in the history of the world. Well done Ben!

    Trisha C.

    If you're in Shipshewana, Ben's Soft Pretzels is a stop that you must make. We ordered the pretzel with cheese and jalapeño and it was DELICIOUS. The ambiance is very casual and they not only have pretzels, but also other local Knick knacks in the line. There is an entire parking lot dedicated to the store and the nearby grocery store and furniture store is within walking distance!

    PARMESAN PRETZEL

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    4 months ago

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    11 months ago

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    15 days ago

    We ordered 3 different pretzels and got 3 original and when we tried to fix it they ignored us and didn't care. Terrible service

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    11 months ago

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    2 years ago

    Best pretzels! Also, the sweet mustard sauce is SO good! And they have that good ice, too, so always get a soda!

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    2 years ago

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    4 years ago

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    Benjamin M.

    Thank you so much Susan! Have a pretzel day!

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    4 years ago

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    2 years ago

    Ben's is always a favorite! Can't leave Shipshewana without stopping. We love the pretzel pockets and pretzel bites.

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    3 years ago

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    5 years ago

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    4 years ago

    This was the best soft pretzel I've ever had! Fresh out of the oven and perfectly salted. I WILL BE GOING BACK!

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    6 years ago

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    3 years ago

    The best place to go for lunches super quick and fresh definitely recommend and always a perfect pretzel promise if it's not good

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    4 years ago

    Best Pretzels I've ever had! Love the $2 pretzel on the first Thursday of the month. Friendly staff!

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    3 years ago

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    Benjamin M.

    thank you so much Pam! We hope to see you again soon!

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    5 years ago

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    10 years ago

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    6 years ago

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    10 years ago

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    Jessica

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    7 years ago

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    4 years ago

    It is incredible the servers is amazing every thing was fresh just a great place to go

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    8 years ago

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    Review Highlights - Ben's Soft Pretzels

    It was clear that not all the employees were Amish, however, it appeared some definitely were.

    Mentioned in 3 reviews

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    Ben's Soft Pretzels - pretzels - Updated July 2026

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