Man I never felt so much pain in my life , do not get your tooth pulled here !!! They literally had…read moreme in tears.

I had a terribly infected tooth and was sent to them by my usual dentist. They had to preform a…read moretricky root canal and did so with great care and finesse. I have never had an oral surgeon work on me with such a light touch. Other staff are very friendly and caring also.

Very good dentist. Both Dr John and Dr Marino were very friendly and work well with my two young…read moreboys. They get really excited about the balloon animals at the end. Highly recommend for kids. Although they don't do major procedures but for fillings and cleans I would definitely keep coming back.

Average dentist. They don't let you make appointments six months in advance, like most dentists…read more They send you a postcard closer to when the six months is up to schedule an appointment. My two children go to this dentist. On our last visit, they came to get them from the front desk 20 minutes after the scheduled start of the appointment. They do make balloon animals at the end and send them home with new toothbrushes and floss. We live 20 minutes away, may have to look for a new one closer to home. Nothing that wows me as a parent.

All are kind & welcoming when you need compassionate care. Dr. Ambrosia & staff were wonderful…read moregreat group of people!

My husband and I have spent $46,000 only to be told we are not getting REAL implants, REAL are…read moreporcelain for an additional $16,000 each! We both have a lisp when we talk, they are the only ones who cannot hear the lisp. The teeth look like dentures you can get anywhere and we were told they will not last. Both our plates have cracked. Make sure you ask all questions. They say they want to make you happy, I was told they have worked on my long enough.

Dr C. and the entire staff were fantastic. I highly recommend this practice to anyone that has to…read morehave any type of oral surgery. From the initial consultation through the post operative follow-up they were always there to help, make me comfortable and answer any questions.

I don't like the dentist. I have avoided going for several years now. (I know gross) Anyhow, I went…read moreand the medical tech made me feel comfortable, there was no wait and Dr. Dass saw me within 5 min of arrival. I was out in about 30 minutes.

The best. Dr. Dass once diagnosed me with a cavity. We set a date for the removal procedure. I…read morearrived that day, and Dr. Dass couldn't find the cavity. No procedure was performed. For this, he is the best.

Have had to have a couple of extractions and implants. Went to another surgeon for first…read moreextraction and his goal was to get the tooth out. Which he did, but wasn't a very good experience. Went to Dr. Cassara for continuation of work. For starters, the office staff are all amazing. When I called with an inquiry, I was immediately provided an explanation of options and cost of each. Very friendly and helpful. Dr. Cassara's main goal is my comfort. Every time he wasn't working in my mouth, he took out the thing that holds your mouth open. Having your mouth forced open for extended procedures is uncomfortable - and painful - and getting those "regular breaks" make it much more bearable. I've had two extractions and two implants. I had (literally) no pain during or after any procedure. Seriously. Great office, great dentist - can't recommend highly enough.

Brilliantly handled a very complicated dental surgery need for my son. Yanked a few of my wisdom…read moreteeth out as well which went well.

If anyone is into feeling humiliated, judged and looked down upon, I would definitely recommend…read morethis office for that. Charlene (who must be an assistant) took it upon herself to take my sons personal information from his paperwork and make derogatory, judgmental and discriminatory remarks OUT LOUD. I heard it as we were sitting in the waiting room and so did the other patients that were there. We were embarrassed and humiliated. I went up to confront her. She did not apologize or show any compassion at all. She was arrogant and prejudiced towards us. If this surgery was not an emergency for my son then I would have left and never gone back. I had to swallow my pride and still allow this practice to remove my sons wisdom teeth. Mary Louise and another front desk lady were very kind and apologetic to us which I was thankful for. Those 2 women really saved the day. Dr. Ruckert was ok, he gave a half hearted apology but showed little feeling or remorse for the way his employee had acted. There is a bad feeling in this office. I felt it right away when I called to make an appointment. The lady (i believe it was also Charlene) was rude to me on the phone and made disparaging comments. It was the worst Ive ever been treated anywhere. I NEVER post reviews but I knew I had to today. I would not recommend this place to anyone. Be prepared to be talked about, laughed about and made fun of with your personal information. If she did this right out loud and in front of us, imagine what she says and does behind closed doors. I believe this might be a HIPAA violation. The Dr seemed to be ok with all of this. So BE VERY WARY OF THIS PRACTICE!!!

Honestly.... everything about this guy is terrible. He is rude and not sensitive towards his…read morepatients. I was clearly nervous when getting my socket packed due to dry sockets. He specifically told me it would hurt, making me visibly nervous. After telling me that, he yelled at me saying "come on let me just do this already. I don't have time for this and I'm already behind schedule". Just rude. I was at a loss for words. I will never recommend him to anyone. He would dismiss any questions I had or act like I was an idiot for asking them. His sense of humor is not very humorous and he seems like he loves to brag about his past client. He apparently did the weather mans wisdom teeth extraction... he made sure to elaborate on that. I regret going to this man and giving him business.

Dr. Jennifer Kopacz at Nicosia Dental, is one of the best dentists in Rochester, hands down. I…read morehave referred many friends and family to Dr. Jen, because of her passion for helping people, her experience as a dental professional, the trust and friendship that she offers in addition to her service and because she is a fantastic mother, wife and friend. I was referred to Dr. Jen at a time when my previous dentist all but turned me away during an emergency situation with my jaw and teeth. After a 9 week period of having my jaw wired shut due to an injury, Dr. Jen went out of her way to schedule an appointment for me and took more than 90 minutes of HER OWN time to listen to my situation. After thorough cleaning and full exam, Dr. Jen sat down with me and mapped out a solution that she confidently felt would help me avoid having to go back to an oral surgeon to correct the residual damage to my jaw. She referred to me to one of the best Endodontists in Rochester, Dr. Harry Singh and Orthodontists Terry Giangreco (Get It Straight) who collaborated in the plan to fix my teeth and my jaw. Without the genuine concern and sincere care of Dr. Jen Kopacz, I would not have made the amazing recovery and live the life that I enjoy today.

Dr. Nicosia has been my dentist for more than 30 years. I have referred friends and family to him…read moreand he provided thoughtful dental care for my mother when she suffered from dementia. Through the years, he and all of his staff, dental care and office personnel, have been great. Patricia R.

I have been coming to Spoto family dental practice my entire life. When I go there I still feel…read morelike I am coming home even though I have gone to another dentist across country for 10 years. I never got that home feeling from anywhere else. At Spoto dental no matter which Dr you are seeing - Steve or John and now even a son of Steve's they make a point of knowing who you are and talk to you like a friend. The hygienists must take great notes because they know everything you last talked about with them or another hygienist and follow up. What matter more than the customer service though is the quality of work they do. I have never had a cavity in my life they have kept my teeth so clean regularly. However throughout my life I have needed dental emergency assistance and they always fit you in and do a great job - one time even scheduled me in around Christmas. I can't speak highly enough about the Spotos at this location and recommend everyone who is in the market for. New dentist to consider them.