Dr Michael Krzemien D.D.S. presented as brusque, rushed, & having an arrogant attitude…read more Anxious patients seeking extractions & biopsies should not expect a kind chairside manner from this surgeon.

Had two wisdom teeth removed at ROS with Dr. Michael Krzemien -- ended up needing a new $2K crown…read more I opted for conscious sedation rather than full anesthesia and was told I'd feel pressure but no pain. However, the procedure began before the sedative had taken full effect. I experienced significant pain and requested additional sedation, but the extraction resumed almost immediately afterward, and I remained in considerable discomfort throughout. After the procedure, Dr. Krzemien inquired about my dental crown. He then explained that it had been dislodged during the extraction and had been reattached using temporary cement. My regular dentist later examined it and found the crown to be damaged beyond repair, requiring full replacement. In addition to the unexpected cost of replacing the crown, I was also billed for the temporary cement and that bill is now accumulating monthly service charges.

Best dental office ever! Both doctors are amazing at their jobs and do an excellent job connecting…read morewith their patients before and after care. Will 100% be returning & referring friends + neightbors!

I was very surprised by our experience. The dentist simply did not explain to my son or to me what…read morewas about to happen. I thought that was basic patient care! It seemed as though Dr Cohen was trying to get through the procedure as fast as possible. When my son expressed something hurt, she said it didn't. Our first two appointments were not like this. My understanding was that we were coming in for tooth extraction that would just require laughing gas. I told my kid he wouldn't get shots. Imagine my shock when the Dr is injecting him without letting either of us know besides "just a little bee sting!" I asked to take a break. The Dr agreed and then gave him more shots. When I called the procedure off, nobody seemed concerned that I was unhappy, so they must be doing very well. I was really shocked, they seemed so considerate during our cleanings. Won't be returning, don't bring your kids to a dentist who doesn't want to treat them.

I broke a tooth and was in desperate need of a new dentist, my mom recommended Dr C at celestial…read moredental. I have always had severe anxiety going to the dentist. But I was in pain. I called and they got me in fast to examine me. Dr C was so professional and kind in our first meeting, he and his team our compassion it and never made me feel embarrassed about me teeth. He truly is exactly where he belongs. Rosanna the receptionist has become such a pleasure to talk with, always pleasant and full of energy. She works with you for the best available appointments. Kay the treatment coordinator works with you for payment options and is super helpful and very supportive. Check into the star membership, great dental care at an affordable price. Marissa is my hygienist and the most amazing individual there. She is so patient and caring towards me from day one. Even when I'm there for a procedure that does not require her she makes sure to stop in and check on me.., that's above and beyond. The entire office is astronomy themed, more like a cool science museum than a dental office. Even the bathroom looks like you're on the moon. Sitting in the chair is relaxing, they give you a blanket during dental procedures. There's a screen showing astronomy information and trivia as well as pictures of the staff. I'm so lucky to be a patient here, Dr C and the staff are so talented at not just the dental procedures but just as important the human aspect.

Usually, I'll run to yelp to reviewed an establishment reviews before booking. However, I just…read morecalled and the first person I spoke to exceeded with the verbal exchange. I was told they would give me a call back because I didn't have an appointment and it was a busy day. The call was returned in a timley manner and it was not the same person who I spoke to earlier. However, she picked up just like if I was speaking to her from the beginning. I went in that day for the consultation. DR. V examined my teeth, explained the issues and gave me the best options (Very Professional). He then handed me over to two lovely young ladies, both with the gentlest touch and tones. They photographed, checked my gums and each individual teeth was measured and logged. I have a condition called Bell's Palsy and even with all that action in my mouth I was extremely comfortable. The following day I had to get some medication. However due to the business and the Thanksgiving holiday I believe it was forgotten.I went back the following day to collect it and was told by the pharmacist they have nothing for me. I called the office and spoke to another lady who not only apologized repeatedly. She assisted me even staying on the line till the prescription was sent. Honestly, everyone I spoken to or came in contact with was so respectfully and genuine. They made me feel comfortable and was very communicative throughout the entire process. The office was clean and space themed. I recommend this place, the service here is top tier and they are extremely good at what they do. %EXCEPTIONAL

Absolutely wonderful experience! The staff was kind, and my appointment was quick and comfortable…read more Highly recommend!

This is where to go to get ripped off. I had a $7000 implant. It FAILED. I had multiple infections…read morebecause of inferior materials used and abundance of cement used. The abutment and crown were stock. Dr. Cabrera wrote up the plan and explicitly wrote custom materials. He stood in the back of the room while a different dentist did the implant. Was I a guinea pig,? I'm a woman of age alone on social security. He made me take a yearly plan to (keep expenses down) claiming it would have been over $8000. I gave them multiple times to rectify the issues but blamed it on other teeth trying to get more money out of me and made derogatory remarks about how my regular dentist would not get me in soon enough. He wanted to charge 2500 for a root canal and crown on the tooth in front of the implant and previously blamed a tooth behind the implant. My dentist sent me to another specialist and both agreed the implant failed. Greece FD never took responsibility for their mistakes. I had the crown and abutment removed and it's deemed unusable. The infections stopped and I have no tooth in place. 7000 down the toilet. I needed a very painful lazar treatment to treat the gum infection when it was removed. He claims to be Christian which was why I chose them. Shame on you Dr. Cabrera and the blaming your associate for the error. He orchestrated the whole thing. Besides who gives away big ticket items and cruises in contests. What other dental practice does that?? Who's paying for those things? His patients.

Went here for the first time in October, and wasn't that pleased with them, the periodontist did a…read moreperfunctory first exam and told me to get a cleaning which I did that day at this office. The hygienist also had loads of feedback about what I was doing wrong and wasn't doing right. I listened and went away feeling like this place blames their patients for their periodontal disease, something I'd never felt in over 25 years of visiting periodontists. I religiously followed the hygienist's recommendations for the next six months, got a cleaning at my regular dentist at the three month mark (as I always do), and returned to this practice at the six month mark for another cleaning expecting some positive feedback. Ha! No way! Even though I had followed the advice everyday, twice a day, I was still told it was not good enough. After I pushed back and said I've done exactly what you told me to do for six months, the feedback changed to it's better, but you're still not doing it right. Again, I felt completely to blame for my genetic predisposition to periodontal disease. After all this high and mighty treatment by them, when it came time to schedule my next cleaning, there were no appointments for eight months! I'm supposed to have cleanings every three months rotating between dentist and periodontist. They have oversubscribed their practice to such a degree that they can't provide the timely treatment their patients require. The hygienist didn't think it odd that I was going to be two months late for my next cleaning with them (it would give her more opportunity to chastise me, I guess). It seems this practice is a-ok with their patients with periodontal disease to not receive the treatment they need on the schedule prescribed by both my dentist and the periodontist. Course, I'm not sure what a periodontist would have said that day, I wasn't seen by one at the end of the visit. I was told Dr. Shang (who I had seen in October for an initial exam) wasn't in that day, and I'd have to come back for another appointment to see her, rather than having another available periodontist do an exam, and write some notes for Dr. Shang about my current condition. When I checked out and asked to make that follow-up appointment, I was told they don't make appointments, and that the scheduling coordinator would call me to make the appointment. I had never experienced not being able to make a follow-up appointment at check-out. This seemed to make it inconvenient for the patient who has to be available for a phone call whenever it's convenient for the practice to call. But, I needn't have worried, just as they don't really care that their patients can't get timely treatment, they also don't care if they actually see a periodontist, no one ever called to schedule that appointment. I was told by the hygienist not to worry there'd be no charge for the follow-up appointment with the periodontist b/c it's included in the cleaning fee. I pretty sure there will be no reduction in the cleaning fee by this practice due to no periodontist ever looking in my mouth.

I might have a small conflict of interest in writing this review (my wife is one of the dentists…read morehere). However, with that said, I think does an amazing job as a periodontist and truly loves what she does. She nerds out about teeth and I've spent many nights listening to her talk shop with other dentist friends. She actually extracted my impacted third molar and the adjacent decayed second molar. She was a bit mad that I didn't tell her about my tooth pain earlier, but the extractions were done skillfully and quickly. She's great at local anesthesia and honestly I didn't feel a thing. Anyways, anyone who is looking for a gum doctor or interested in dental implants should check out Roc Perio.

One of the worse experiences I have ever had. I asked to not have any X-rays or anything done that…read moremy insurance wouldn't cover I was told it was all covered then after they charged me $256 and then claim now months later that they have sent me letters telling me I owe them another $277 which I haven't gotten its now been 6 months. I walked in being told I owed nothing to me having to pay them over $500 I will never be going back or recommending this place to anyone ever what a absolute joke of a place.

I recommend this dental practice. The staff is both caring and professional.read more

I highly recommend Rochester Endodontics. This practice made a bad situation (needing a root…read morecanal) into a pleasure. Madison who answered my calls was so sweet and helpful getting me in to see the doctor. Heather and the women at the front were so kind and friendly and really put me at ease as soon as I walked in the door. Dr. Dow is very knowledeable, funny and kind (and easy on the eyes too- wink). I loved him and would recommend him to anyone. The whole procedure was quick and painless. (I couldn't believe it). A very sweet women gave me my after care instructions and followed up with me the next day to make sure I was still feeling good (which I was of course). They really care about their patients here. You should 100% go here if you need this procedure.

If you need a root canal, go to Dr. Dow. From the moment I made my first call, a very bad situation…read morewas made better. I was brought in very quickly for a consult ( the very next day after seeing my dentist in fact). An appointment for a retreatment of a failed root canal ( by another endodentist ) was held for me for the very next day. Dr. Dow found the 'hidden' root that was infected ( and missed by another practice). Everyone associated with this group is compassionate and your comfort is their primary concern. I have received follow up phone calls asking how I am doing, Should I need another root canal in the future ( not on this tooth now ) I will only go to Dr. Dow.

EVERY crown this dentist put in fell out. Imagine being at church and your front tooth falls out!!…read more 2 weeks later the second one. The 3rd tooth he filled became so infected within a day I had to seek out my own root canal. He would not call me regardless of my attempts to reach him. Thousands of dollars.

First cleaning today. Best dental experience ever! Honestly! Beautiful, clean office. Warm,…read morefriendly staff and the dental cleaning itself was great. They have a two step water process that is spa like and for the first time ever, I actually see a difference in my teeth (see attached pic, no edits.) They even gently wiped my face with a warm, lemony smelling cloth at the end! Here to stay!