They lie to their customers and conceal vehicle defects. The day after I purchased a Jeep from them…read morealmost every light on the dashboard lit up.

Scott at QC Autoplex is everything you'd expect from a slimy used car salesman. We inquired about a…read morevehicle that was listed online but not on the lot. We test drove a similar model and he showed us pics of the vehicle we were interested in. Only after I asked about a warranty he advised the vehicle has a salvage title, but only due to theft and not damage. Initially we were open to the idea of purchasing a salvage title vehicle. He told my wife and I that he sells lots of cars before they make the lot so we could put a $500 deposit down in the vehicle And if for any reason we decide we don't like it he'd refund the deposit back. He advised that the vehicle was currently at the shop getting a couple panels refinished and that he'd call us in a couple weeks when it should be done. After about a week and some thought we decided we were no longer interested in this vehicle because it was a 1 yr old vehicle with 25,000 miles, and a salvage/rebuilt title with no warranty. We did not want to spend $48,000 on a 1 yr old vehicle with a salvage title with and extended 5 yr warranty and would like our deposit back. He rambled on for several minutes about hypotheticals etc telling me I was taking food off of his table (while holding MY $500). I called twice asking for my deposit back and both times he refused. I'd give 0 stars to this clown. Definitely don't recommend.

My roommate and I were road tripping across the country and our car began to sputter out in the…read moremiddle of Iowa. Things looked dim. "Who could possibly fix our car in the middle of Iowa?" Apparently Kurt at Ron Alpen Ford. They had us in and out with a new ignition coil in an hour. They also didn't try to get us to get any other repairs, which is great. Highly recommend.

From the owner: Local family owned and operated business since 1972.read more

Have purchased 2 cars from Billion auto. Both were not on their lot. Through their extensive…read morenetwork of other dealers they were able to find what I wanted in a week. Even during the pandemic! Didn't push extras, but have purchased the Valero 360 coverage. Dents are not a problem. Would recommend their sales staff anytime.

I bought a car and I was not told about fixing some damage that had before I bought it and I ended…read moreup putting in almost $2,000 in the first several months that I've had it and I only have the car for 4 months. There was a check engine light when I test drove it and they said that they fixed it and on the way home after picking up the car the light came on just very dissatisfied with their service.

We were looking for a truck and happen to find Steves Auto! Wow! What an experience. Steves is…read morefamily owned, which we love, the service was fantastic, Cody & Heidi were wonderful, easy to talk to, very inviting and you felt like you were talking to old friends. We ended up buying a truck from them and couldn't be happier!! In fact, we will buy from them again... no problem. Take a chance, it's only 20 minute drive from Davenport. Thanks again Cole and Heidi!!

We had a pretty decent experience. I knew which car I wanted, a 2022 Forester. I knew the price…read morelisted on the internet was "fair", so I pretty much showed up to buy it. I asked for $1000 off and they excepted (after a test drive). They stayed 45 mins past closing to get the deal done. I really appreciate that. But OMG, they sold my loan to 5/3 ("Fifth Third" bank). Terrible bank customer service. Rate seemed high to me -- 7.1%. I know, should have shown up with my own financing. They send me a letter to "set up my on-line account" so I can make loan payments. Can't create an account. Call the phone number the web site says to create an account. They tell me they need to create a "card" to create an account. I said I don't need a "credit card," I just need a login to my account. They argue that I need a "card." WTF is a "card?" After being on a call with the first person for 25 mins, they transfer me to an "on-line account specialist / supervisor" to create my account. They then off-loaded me to some automated "create your account on the phone system" that created a "credit card" with "pin" for me. Ughh. Seriously, if McLaughlin Subaru wants to finance you thru 5/3 Bank, you should consider just running from the building screaming at the top of your lungs.

I brought my 2024 Subaru Crosstrek into the service dept for an oil change, tire rotation, and…read morecabin air filter. They performed a courtesy car wash and i got it back and it looked like it had been dried with a dirty towel, scratched all over the car mainly the front end, i contacted them about the damage and they told me to return and they would repair the damage. When i returned they took the car in to be buffed and caused SO MUCH more damage. They didnt tape off any trim pieces or even clean the vehicle prior to buffing the car. They ground bug splatter and road debris like road tar into the paint and popped off bits of paint and clear coat. When i contacted and brought it to their body shop for an estimate their body shop manager fraudulently created an estimate and used images of a different vehicle in the report in order to deny responsibility for their negligence.

Very easy to work with, nice staff and friendly service…read more Thank you for a great experience.

Their service department is great. They always get my truck in on schedule. The sales staff is very…read morefriendly and there is no pressure buying. When we bought the truck there. It was the easiest buying experience we ever had. I highly recommend them if you need a new or used vehicle.

We recently needed to purchase another vehicle after an accident. I was not looking forward to it…read morebecause purchasing a vehicle is always such a time suck. This was absolutely not the case here. Shane was amazing. He went above and beyond making sure we got what we needed, speeding up the process to have everything worked out before we arrived to sign the papers and hand over the check, and he even followed up after the sale which was greatly appreciated and not at all expected. I would definitely recommend Shane to anyone looking to buy a vehicle.

They did a good job fixing a mistake that another GM dealership messed up. My Tahoe had car trouble…read morein Evansville, Wy on a weekend. Had to leave my Tahoe at the GM dealership there, take a bus back to Salt Lake City, and catch a flight home for work. They replaced the crank angle sensor, and I had the vehicle shipped home. Several months later I ended up on the side of the road on my way to work. Had the vehicle towed to Green. They discovered that the wires to the crank angle sensor had been routed wrong, had been rubbing against a moving part, and had finality broken. I mistakenly believed that they would fix it and not charge me, since it was a GM shop's mistake. Instead they charged me full price and left me to deal with the dealer ship in Wyoming on my own. They said that if the shop was honorable they would refund me what they charged me. An honorable dealership? Yeah right. I didn't even bother. That was 16 years ago. I understand that each shop is independent, and that that is how GM does business (or did at one time). That does not mean I ever have to do business with a GM dealership again. Haven't owned a GM vehicle since 2009.