I recently purchased a jeep wrangler from Damon and have been very impressed with how Damon and…read morePaula handled the transaction. I think you'd be pleased as I was to buy a vehicle from them. It is obvious to see by the meticulous work that Damon and his crew does, they know and love their craft. I was an out-of-state purchaser and Damon and Paula were kind enough to deliver the vehicle to me in my home state when it was complete. If you're looking for a really nice jeep - take a look at Damon's Cars!

Took my 1 ton Silverado for routine service. Oil change, fuel filter and tire rotation. When I left…read moreI did a walk around but I did not notice a piece of plastic left on the dash. Contacted LizJ the service advisor with a photo asking what it was. It was the cover to the cabin air filter. So evidently removed as part of the multi-point check but didn't put it back on, even though the filter was not changed. I replaced the cover and noted my dissatisfaction. The response I got? "So sorry to hear that". ‍

Had an 11:30 appointment. Showed up waited 30 minute for the car to come from the other lot. Zeb…read morewasn't even the salesperson we were supposed to meet but he was a good dude he acted like he cared. But how on earth do you guys say the trade in value on the car is 500-1000 max without looking or even test driving it just from the looks lol. Come on guys i went to erkison Chevy on Illinois side and got a 3000$ trade in value same day. Will make sure to tell friends and family about the great customer service yall gave us!

Smart Volkswagen has great sales and service team. I have been working with them 8 years, and the…read morecustomer experience is very good.

Flew up from KC area to lease a GTI Autobahn Finance Manager advised they would complete all the…read moreregistrations and plating for me as was normal for a lease. 6 weeks went by nothing from dealership Contacted them advised they were running behind Next week received not the plates and registration as promised by the docs to take to the MO DMV. At the DMV advised that the docs were not complete . Called dealership sent copy of what was missing advised would be handled. As of today nothing resolved They did sent me another in transit tag but MO hwy patrol says invalid . So I have a car I cannot drive. Contacted VW credit they said it was the dealership's responsibility to license the vehicle. Advised them unless resolved by 2-1 I would cancel next lease payment (this under advise of legal council ). If dealership did not understand MO laws why would they lease a car I to that State.

First time I have ever been to this dealership and I have to say that I was literally blown away by…read morethe customer service. It was top notch all the way. There was no part of the entire experience that wasn't way above what I have had in the past. Our salesman Derek was a pleasure to work with and he really paid attention to detail. We came in on a Monday to look at the car, then when we came back 5 days later to actually pick it up he already had at his desk the cans of soda that we liked, and drank the last time we saw him. May seem like a little thing, but it is an indicator of the level of the attention to detail of customer service they showed. I felt like the deal we got couldn't have been too much better. We are completely satisfied with the new car, the deal we got, and the overall customer service.

We purchased a vehicle from this dealership for my elderly mother-in-law, who lives in Iowa. The…read morecar was bought and is staying in Iowa, but the dealership issued an "In Transit" title--typically used when a car is leaving the state. This has created major issues with registration, and when we reached out for clarification or assistance, the manager was incredibly rude, dismissive, and unwilling to help in any way. All we needed was guidance on how to correctly title the vehicle so we could register it properly, but the dealership refused to take responsibility or offer any customer service after the sale. It's unacceptable that a dealership can't or won't stand behind their paperwork--especially when it causes complications for the buyer. I strongly advise others to be cautious when purchasing a vehicle here, particularly if you need any follow-up support. Once the sale is made, don't expect professionalism or help.