Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

Good luck reaching a human to schedule an appointment. Just lost an entire morning calling,…read morerecalling, recalling again being disconnected to routed to an unresponsive voicemail. Is it cost cutting or the arrogance of little physicians ???

I went in for a lab testing last week and waited for the results. Usually, lab results came back in…read more3-4 days but not this time. I called the office. They are now called Closeknit. The person answered my call was nice. After he put me on hold a couple of times, he found out that my sample was never submitted. The reason was when the lab technician came to pick up samples, the person that worked in the doctor's office never printed the doctor's order for my sample. As a result, they never submitted my sample. I don't understand why 1st, the person that was responsible for printing the order didn't do it; 2nd, why the technician didn't alert the office there? 3rd, why nobody from the doctor's office called me and asked me to go back and give sample again? It's frustrating and makes me wonder what kind of other mistakes they can make? Mixing up patient's samples or orders? As of now, I am waiting for their office manager to call me back.

Waited one hour to be seen despite filling out all paperwork in advance. The NP who attended to me…read morewas rude. Bedside manners are a 1/5 star, though the facilities are nice.

This is THE BEST URGENT CARE I HAVE EVER GONE TO!! That includes California and Washington…read moreDC....The STAFF is competent, professional and "caring". From check-in to vitals to x-ray... excellent care from all of the staff!! Now, Dr. MITCHELL.. an OUTSTANDING and DYNAMIC PHYSICIAN!! In my opinion a Master Diagnostician. His assessment and treatment of my illness was spot on! How lucky are we to have this MEDSTAR @5454 Wisconsin in Chevy Chase available for our medical needs. By the way, I am from out of town and that's why I ended up at an urgent care... and wasn't I lucky to find this wonderful group of people to help me!! Thank you so much, Merri Kaplan

Dr. Mona Ellis IS THE SHIZ…read more She's just fantastic. She doesn't play around, she'll tell you exactly what she thinks. She'll listen to you. She doesn't judge. She's just hear to help you out, give you advice, and use her expertise. She is my all time favorite Doctor and although I've only really had 3 General Care Physicians, she ranks waaaayyyy above the other ones. It is easy to make an appointment with her. Once she expedited a prescription for me cause I was going out of town. I've even recommended her to a friend, who now uses her and loves her. She's blunt and straightforward, as I feel a doctor should be. But, she completely makes me feel comfortable, and she is very down to earth. I'd highly recommend her if you were searching for a Primary Care. There is a lab in the building as well. I always park across the street at Saks Fifth Parking lot. It cost me like 5 dollars, as opposed to like 8 or 11 in their office garage.

Really appreciated her honest and direct approach and follow up. Unfortunately we moved 3 hours…read moreaway so now I need to find another Dr. Ellis.

She basically passed me off to be crazy. I told her all of my symptoms (for years mind you) and her…read moreresponse was "do you want to get better... take the pill." She didn't do any in depth testing. Nothing. I ended up going to a integrative health practice and my thyroid levels were completely through the roof. All in all she's really awful.

Loveland is a misery. She's rude, withholds information, and infantilizes her patients. Sure, I…read moresafely had my baby, but I was fully traumatized by my birth experience and didn't even really realize the gravity of it until after my birth experience with my second child. This woman inserted a cervical softner into my body with little to no explanation as to what it is she was doing, why, and whether or not it may hurt (it hurts. A lot.). It was my first baby and she took absolutely no care with me. Find another OB - Dr. Osmun is fantastic but it's not worth potentially having your baby with Loveland if she's the doctor on call that day...

They just want your Money. Went there 10 years and I guess…read morethey decided I was not a good enough customer and cancelled my portal and infusion appointments with no notice. Sent a personal letter to Dr. Kaiser and never heard back

I had an appointment for Dr. Kaiser scheduled for several months (I was referred to her by my…read moregynecologist) and was called close to my appointment saying that Dr. Kaiser would not see me due to my condition (EDS). I was unable to be rescheduled for an additional 4 months with another doctor at this practice. This is not a doctor or practice who cares for her patients.

Dr. Musher may not be the friendliest but he is thorough. He went through my blood work with me…read moreand made recommendations based on what he saw. He's into the holistic medicine thing which is nice.. too expensive for my budget.. but it's good to see a doctor who realizes the importance of good health from more than just a drug standpoint. After the study that came out last year explaining the benefits of Vitamin D he will most likely make you take some of that (since 99% of people are deficient). I don't know what the health effects (including negative) are but I've been trying to take it when I remember and get more sun. The parking garage is expensive. They really need to validate parking here.

Dr. Musher engages in unfair and deceptive trade practices in violation of the Maryland Consumer…read moreProtection Act and unauthorized release of medical information in violation of HIPAA law. On 6/7/19 I paid $185.00 for an office visit because, although Dr. Musher is a network provider with United Healthcare, he wanted to take enough payment in case I had not met my deductible. On 8/17/19 my wife (under whose name his office staff had mistakenly filed the insurance claim) called and spoke with the office staff about an EOB showing that I was responsible for only $51.23 and that Dr. Musher owed me a refund of $133.77. UnitedHealthcare had informed me that Dr. Musher was paid electronically on 6/26/19 and was in breach of his network-provider contract by failing to refund me within 30 days. The office staff promised a refund within the week. When a refund that did not arrive as promised, my wife called on 9/5/19 and spoke to Dr. Musher himself. Dr. Musher solicited my wife's agreement that I subscribe to his concierge service. Pressuring her, he told her I had health issues for which he had advised follow-up care. His disclosing my private medical information without my authorization violated HIPAA law. Moreover, this high-pressure marketing of a concierge service in an attempt to credit the $133.77 to concierge subscription fees instead of issuing me a refund check was inappropriate, unprofessional, and unfair and deceptive in violation of the Maryland Consumer Protection Act. I received my refund, but only after two telephone requests, one-and-a-half months from the time of the first request, and two-and-a-half months from the time that my health insurance paid Dr. Musher. In sum, Dr. Musher engages in unfair and deceptive trade practices relating to billing and to inappropriate and unprofessional solicitation for his concierge service, as well as unauthorized disclosure of private medical information. I do not recommend this doctor for anyone.