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    Bentley's Pet Stuff

    4.9 (7 reviews)
    Open • 10:00 am - 6:00 pm
    Updated over 3 months ago

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    Ask the Community - Bentley's Pet Stuff

    PetSmart

    PetSmart

    (14 reviews)

    frequently visit this Petsmart for dog food. Today cashier was irritated with me, rolled her…read moreeyes, when i put my basket back in rack while she was asking me a question about whether i wanted to use my $2 off today. I could still hear her and answered her. She wasn't aware i saw the eye roll and attitude. Pretty disappointing....dont need to visit this store as there are plenty of others. Management needs to step up their customer service training.

    After bringing my 2 dogs to PetSmart for baths and brushing for over 2 years (along with purchasing…read moreitems) i was very disappointed when I went in to drop the dogs off in the grooming salon. i went in with my 2 dogs and was told she would be right with me, there were two people working on dogs and another talking to a gentleman who appeared to be selling them oh his sharpening service. I stood there for a few minutes and listened as the gentleman and woman were talking, one of the groomers even asked for him to leave his card. As my dogs got antzy i walked outside of the grooming center then walked right back in to try and calm my dogs. after waiting 10 minutes i was fed up and told the lady who was still talking to the man, to cancel my appointments. What happened to customer service??? the CUSTOMER should always come first... she could have easily told the gentleman " excuse me one minute please, so i can take care of this {PAYING) customer" but she chose to ignore me. Very Disppointed and wont be returning to this petsmart again for grooming or shopping now.

    Bentley's Pet Stuff - petstore - Updated September 2026

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