I have a golden doodle, w "the thickest coat ever seen". (there words not mine). My puppy is hyper than a caffeinated kangaroo. Serenity Paws handles him perfectly. I consistently get asked by other dog owners "where do you get your dog groomed"? I proudly recommend Serenity Paws!!! P.S. they're also very patient w the dog owner!!! read more

Fabulous groomers, attentive and friendly staff. They love dogs and it shows! Their daycare program is wonderful and a great price for members. Highly recommend. read more

The groomer has been plucking our poodle's ear hairs for three years without our permission or knowledge. We've had "no hair plucking" on our file for the entire time we've been bringing our dog here, and we just found out today that the groomer has been doing this the whole time. I think the groomer understood "no plucking" to mean "just a little bit of plucking". I understand the medical rationale for plucking small amounts of hair from poodles' ears, but I really thought "no plucking" was clear. When we called, it seemed like we came to an understanding after clearing up the miscommunication, and that she would clarify the plucking situation with customers in the future. But as soon as I asked for a refund for this single grooming session, she laughed at me and became very defensive and angry. Misunderstanding or not, I don't think it's unreasonable to ask for one refund after three years of our dog having this painful procedure done without our consent. I understand a lot of people don't think it's a big deal, but we specifically asked for it not to be done, and we were under the impression that it wasn't happening. To her credit, the groomer did agree to issue a full refund, which I appreciate. But I don't appreciate being laughed at and treated with contempt. I do genuinely wish everyone at Serenity Paws well, but I can't recommend doing business with them when such clear instructions are not respected. read more

So my dog got hit by a skunk really bad. I called around to several groomers that could help. The only saving grace was, Barbara who fit me into a tight schedule. Talk about a business full of Grace. I felt Horrible taking my stinky dog into their professional establishment. But they had the professionalism of an emergency room. Within two hours, they had performed magic and got my dog to a point that I wasn't wanting him to jog home behind the vehicle. Your technicians did a marvelous job and they even tried to clean some of his accessories. This organization is a first rate business. Even getting reply calls from voice mail businesses from earlier in the day only replied "we are full, and sorry we don't take skunk hit animals." Serenity, you will never know how much I appreciate you going the extra steps. And I know my dog is a whole lot happier. You've earned this recommendation. read more

Beware!!! They injured my dog during a grooming. My poor Sparky could not even open his eyes after picking him up. He couldn't open his eyes all night so I took him to my Vet in the morning. He needed treatment and steroid eye drops. I returned to ask for the manager to refund the $161 from the Vet. She made every excuse why she shouldn't pay. Finally she said would pay half. We have members for 6 years and this is how we are treated? I told them to cancel my membership and I'll never come back. Not once did she should any empathy or remorse. read more

Serenity Paws - Sparky can't open his eyes. - Pet Groomers Near Me - Colorado Springs, Colorado

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Love, love this family of fabulous grooming gang!! My babies alway look absolutely fabulous and amazing. The sent of the products are absolutely lavish! Super accommodating for any special requests these amazing artist, they are absolutely the best thank you! Thanks to all of you and thank you all for taking such fabulous care of my babies... A special shot out to Courtney. We will miss you. You're amazing Katie and all of her staff members! R.Maden read more

What a great place! The staff was so friendly... We had a special thing come up, and they chose to stay late for us, just to take care of our sweet cat. I would highly recommend this professional, kind, and so very clean... place!! Plus, I was particularly touched, that they hire young adults on the spectrum to work at their facility. Way to go guys!! read more

Sugar, Spice and I are new to Colorado Springs. After a couple different groomers, we found Serenity Paws through our neighborhood Facebook page (between 12 and 15 refrences!) My girls look amazing, and I will find a better picture. Because they're GORG!!! But more so, the love and attention the girls got from their groomer is priceless. Both girls are rescues, and who knows what they've been through. Sugar (who is afraid of her own shadow) went to get attention from her Groomer, Katie, AFTER being groomed! I'll be honest, I don't exactly remember what Katie was saying to me because I was in awe of the vibes between Sugar and Katie!!! I drop them off at 7:30, and I have them back by 9:30. I don't write many reviews. But this is where you need to bring your pet! read more

Serenity Paws - Serenity Paws Dogs Poodles - Pet Groomers Near Me - Colorado Springs, Colorado

Riley approves! We just moved from Las Vegas and unfortunately there was no one out there who knew how to properly groom a Newfoundland. We found Serenity Paws off Yelp, and we are very pleased with Riley's first appointment. We met with the groomer and she knew exactly how to groom him when she saw Riley, there was actually another Newf getting groomed as we met! I added a few things we like done with Riley and boy did they meet all expectations! As you can see he looks so happy and clean in his picture! We will absolutely be back! read more

Serenity Paws - Pet Groomers Near Me - Colorado Springs, Colorado

Amazing service - everyone was so pleasant. Omg my wire fox terror went in looking like wooly monster and came out Handsome and dapper. Couldn't believe it was the same dog. They did a excellent breed cut for my welsh terrier as well. Highly recommend!!! read more

Serenity Paws - Pet Groomers Near Me - Colorado Springs, Colorado

We've taken our dog here for grooming for three years. Never really had any issues. Now they are charging a membership fee of at least $15/month for the "privilege" of taking your dog to groom. If you don't agree to the monthly fee, they charge you $25 above the original grooming charge. When I complained, the owner said "You can't go into a gas station and try to negotiate because you don't like their high prices!" Talk about an "apples & oranges" argument! There are plenty of other groomers in town who do a fine job without having to deal with a snooty, condescending owner and outrageous prices. read more

This place truly cares about your pets! I asked them not to trim my Brittany's nails. The owner called me and updated me on how her nails looked and recommended that I have them trimmed a bit. I appreciated her care and concern in what was best for my pet. When I picked Snickers up she looked great and was happy Happy! read more

Serenity Paws - Pet Groomers Near Me - Colorado Springs, Colorado

Our pups love it here, and we love how friendly, kind, and professional the groomers are.

Took my boy here for a wash and blowout. Quick and professional! His coat came back soooooooo soft and shiny. read more

Serenity Paws - Pet Groomers Near Me - Colorado Springs, Colorado

My mom took her dog here a couple times because our usual groomer was injured. She received one of the choppiest haircuts she's ever gotten. I went next door to get some food and I could hear them yelling through the wall. Not sure if it was at a dog or each other, but regardless I'm sure the dogs feel that negative energy. Additionally there's a fee for just about everything AND now a membership fee or I have to pay $25 a groom ONTOP of the groom price? I think we'll be going back to our usual lady. read more

I love this place! They have always been so good to my little guy! He's super shy by nature. When I drop him off, he's reassured by the girls working. Katie does an excellent job! When I arrive to pick him up, I look in the window and he's so well behaved and looks glad to see his friend Katie! The best place ever for my Saylorman!! read more

I love this groomer. They are generally so quick and you don't have to leave your dogs for hours and hours to get a groom! Katie the owner is so nice and she really does work to accommodate my schedule to get my dogs in. The place is so clean and while I love dogs, it doesn't smell like dogs! read more

My mini schnauzer lost the fight with a prickle bush and need a hair cut BAD! I called about an hour before closing and they were so sweet and were able to fit him in and didn't complain or make me feel like they were doing me a huge favor like some places would have. When I got there to someone came out to explain what needed to be done and made sure I was okay with everything and again when they brought out my baby boy they talked to me and made sure I was 100% satisfied and happy with everything. Bottom line customer service is top notch. I could've taken a nap in the chairs by the faux fireplace as well. Super cozy decor! Prices are great as well!! read more

I have a golden retriever. It costs $60 to have him groomed (bathed, trimmed, nails ground). Katie is top notch. She does an excellent job thinning my dog's thick coat under his neck and his rear end. She keeps his double coat looking true to his breed but helps him keep cool in summer. My dog comes home with a shiny, smooth coat and in good spirits. Katie is gentle about removing tangled hair. To top it off, Katie sent my dog home with a festive bandanna making him look super cute. It took about two hours for the grooming. He's been here 3x and that seems about average. read more

Typically I groom my goldendoodle at home but take him in professionally once a year for upkeep. I decided to try a new grooming location due to Al other places charging so much money for me to pick him up with a choppy haircut and nervous when I come to get him. After dropping him off at Serenity Paws- his haircut was absolutely amazing! They listened to how I didn't like the "poodle type" haircuts, and he came out so soft and an even cut! On top of my dog feeling happy to walk out of those back doors, the price was great for how he turned out! read more

Wonderful. Immaculate. Friendly. Accurate. Thorough !! Highly recommend . My dog loves this place too!!

When a grooming for a lap dog exceeds the price of getting my hair cut/styled, I draw the line. This used be a great down to earth reasonably priced great dog groomer. When they started taking students learning to groom things started to go downhill so I went to another salon nearby. The owner of Serenity acquired that groomer and are now charging this membership fee on top of grooming prices that are already $20 more than I used to pay. Unfortunately the high end demographic they're seeking isn't reflective of the majority in this area and new pricing structure will drive people like me elsewhere. read more

We have been taking our dog to Serenity Paws since he was a puppy. Serenity Paws changed to a members only salon and are now unaffordable with their monthly membership fee. We shared our disappointment with the front staff and they said we understand. So sad! read more

We love taking Red, our Standard Poodle for his grooming and care to Serenity Paws. The staff is great, kind, and professional. Red always comes out looking awesome and he does really well with them there. You can tell they take their time, do quality work, and love animals. read more

Serenity Paws - Red our Standard Poodle with his new groom from Serenity Paws. - Pet Groomers Near Me - Colorado Springs, Colorado

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Always happy to find a groomer that takes great care of my "baby!" Stylists did a great job, and were very caring. Thank you, we'll be back! read more

Serenity Paws - Pet Groomers Near Me - Colorado Springs, Colorado

This was the best grooming I've ever had for my dog (Australian Cattle Dog), and at the best price too. Most of the things that would have cost extra were included in the price of the bath. I paid $55.00 for a bath, nail trim and dremel, gland expression, fur trimming, thorough furminator brushing and a neckerchief. He looked great when he was done! I would highly recommend this place. It's worth the drive. read more

I've been taking my dog to Serenity Paws for a couple years, and Courtney has always done a fine job...but... I cannot support a "members only" grooming establishment. I have never had to pay a monthly fee in order to "make" a grooming appointment. It's discriminatory and really "sticking it" to the customer, especially during this inflationary time. Shame on you. read more

I think Katie is a fabulous groomer but all of a sudden there's a new policy with a "grooming membership??" I have to pay $15 a month to get my dog groomed there every 7 weeks or so...to even get an appointment? That's audacious and simply of no value whatsoever to the customer....$15 was the lowest membership fee...my daughter lives in a BIG CITY has a dog and has never heard of this there????? Just raise the grooming price and call it good. Since COVID I believe there are more people at home & they have more pets...demand is higher for sure...this is simply taking advantage of the consequences of COVID...not cool at all...have to find another groomer...I'm so sorry to leave... read more

Glad to have a quality groomer on the north end of Colorado Springs! Master Stylist Katie Stamatelos always does a great job. TIP: You can pay a little extra to have expedited service which means they take your dog in right away. Our golden-doodle HATES cages so he is not having any of that. We always pay the extra and have him go straight to bathing/grooming. If your dog is cool waiting in a cage then no problem. Ours just looses his mind and claws at the gate so we're happy to pay for expedited service. Ask for Katie and tip her well. Your pooch will thank you!! read more

If you're searching for a groomer with good availability, fair prices, and a clean shop who truly care about your dog - this is the place! I've got a small, nervous Havanese and I've been apprehensive about getting her professionally groomed because I don't want her to have a bad experience. Serenity Paws had great reviews on yelp and could get her in next day, so I decided to give them a try - I'm glad I did! I was greeted promptly by the kind lady who runs the front desk, Angel. The groomer, who was going to clip my dog, came out to talk to me about any nuances and so that I could explain exactly how I wanted her clipped. She was super friendly and understanding, giving my my dog a few minutes to warm up to her before she took my dog into the back. After just two hours, the shop called to let me know that my dog would be done in 30 minutes! When I arrived, that same groomer brought my dog back out to me and gave me a summary on how my dog did. I didn't realize until I left (and grabbed her business card) that she was also the owner! The people who work here really care that your pet has a good experience, and their customer service skills are great. I highly recommend them. read more

So I took my dog here cause she has IVDD and they advertise taking care of dogs that need special treatment. The first time was great with no issues. This time they had lost all the notes from the previous time. I re explained everything to the girl at the counter that took my dog back. Once I got her home I noticed she is acting strange and has another flare up now. You can tell something happened and they didn't finish the trim on her underside. They did not tell me anything happened and rushed me out of there. Also didn't pay attention to instructions as they were not carrying her properly when they brought her out. I will not be returning read more

We've taken our dogs here many times. It is a great local place. We've always been pleased with the service. The dogs seem to be happy to go each time, too, which says something Important to us! read more

My dog, Koda, HATED getting his nails trimmed. The groomer I used to take him to said they couldn't take him anymore and I all but gave up until my mom mentioned this to Katie, the wonderful owner. Katie offered to give him a try. She is SO good with him and she was able to successfully trim his nails in a way that was comfortable for him! They are also sensitive to his needs as he has double hip dysplasia and is protective of his hip/tail area. My whole family takes our dogs here and I know they take excellent care of them; they now willing go to the back and/or jump up on the table! I'm so thankful for Katie for her willingness and patience to work with Koda! I always recommend this place to friends who are looking for groomers! read more

We have been so pleased with Serenity Paws. They take great care of our dogs (two Shih Tzus) and do am exceptional job. One of our dogs is 15 years old and only had one eye, and they are so kind and gentle with him. The environment is warm and welcoming, and the staff is super friendly. We highly recommend Serenity Paws for your pets! read more

I am so happy with the service and hair cuts we received at Serenity Paws. My dogs are high maintenance breeds (poodle and Maltese). Serenity Paws was absolutely phenomenal and we will be sticking with this groomer for the long run. They were so good with both me and my dogs. Very communicative, patient, and loving. I highly recommend Serenity Paws. Their haircuts were SO GOOD too. My dogs look adorable and not goofy. I'm a very happy customer! Can't wait to schedule their next appointment. read more

I took our doodle in today for the first time. Everyone was so friendly! We have tried several groomers for both of our doodles, and haven't had good experiences. Chip looked AMAZING, and exactly the way we asked for him to be groomed. Thank you so much Courtney! We have our new groomer read more

Serenity Paws - Pet Groomers Near Me - Colorado Springs, Colorado

They moved their location and started a membership fee. I have been going to them for years and now and it has become a Complete Rip-Off!!! They act like they are from Beverly Hills in California. Everyone I know has left them and going to Groomers who do better quality care without the exorbitant cost!!! read more

I had previously taken my puppy, Tank to a highly rated groomer but I wasn't satisfied with his service. A friend of mine recommended Serenity Paws and I'm so glad I brought him here. Katie was very helpful in suggesting the perfect cut for Tanks breed and hair type. Tank is only 9 months old so he is still new to grooming and therefore very nervous. I love how gentle and patient Katie was with him and I will definitely book all future groomings with her. read more

Serenity Paws - Pet Groomers Near Me - Colorado Springs, Colorado

They always do a great job on my 2 cocker spaniels. I have them shaved all the time and they do a great job of it! Price is fair also!!! You run a great biz Katie! read more

We have used this shop 3 times in the past and have been satisfied with the both the cost and the service. Today we dropped off our Yorkies for grooming and received a call that one of our dogs had been injured and required a visit to the vet. We later learned that it required staples to close the laceration and we were given antibiotics and pain pills as well. When my wife picked them up she was told we wouldn't be charged for the vet bill (for an injury they inflicted on our dog). Our dogs are old and docile (10 and 12 years respectively) so I can't imagine they put up much of a struggle while being groomed. My wife was offered 10% off their next grooming, all in a "it's no big deal" attitude. Based on this experience we won't be back. read more