This is the second time I've needed a tow service and these guys don't disappoint. They are prompt, fair and very helpful. Edit update: Our driver was so extra helpful. He dropped the car off exactly where I needed and then he even suggested I check with my insurance for any kind of roadside assistance. I didn't even think of that and thanks to him, we will be getting reimbursed! read more

Completely unprofessional, argumentative, and dismissive of my concerns. Will never utilize this service again. Called and requested towing for my dead EV. While on the phone i specifically asked for rollers for the back wheels, as the car was unable to be put in neutral and the parking brake could not be release. I was informed this would incur extra equipment fees, and i agreed to this. When the truck arrived, the driver refused to use the tow hook and insisted on strapping to my rear control arms, then instead of rollers, pulled out plastic slides. When i explained why i requested rollers i was met with "i know how to do my job" and "do you want me to leave" threatening to strand me with my car. While loading my vehicle, one side slid off due to the inappropriate winch angle. When i called dispatch to speak to the manager, i was informed I "never asked for rollers" and was then told about the slides and told they would have never sent the truck if i wanted rollers. I never would have agreed to the tow if they would have informed me of the slides. This seems like a blatant attempt to gaslight me, after they already had money they only then told me about the slides. Even after multiple requests to ensure the wheels would not roll, the driver jerked and bounced my car by the rear wheels when attempting to unload my car. They know best, and the customers concerns aren't valid. read more

Bentonville Towing - the driver shoving my car back onto the ramp - Towing Near Me - Bentonville, Arkansas

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I think the driver's name was Lane. Showed up quickly and was very helpful. I found my car wouldnt start at the airport around 11pm. Lane was great and helped to get my car to the dealership. Very good experience read more

My wife had to call for assistance last week. They were very organized and the follow up was excellent. Will, the tow truck driver, arrived promptly and was very helpful on a recommendation that actually saved us money. Highly recommend Bentonville Towing if you are ever in the need of assistance read more

They were responsive and professional. Would use them again in a time of need. No issues and fair price.

Cody with Bentonville Towing was simply amazing this morning as he maneuvered my car out of my garage onto his truck. There were several issues that made it a difficult process. He handled it professionally with extreme care and patience. He then further assisted me by recommending we take my car to Midas Auto Service in Bentonville vs the dealer. Cody saved me a lot of time and money in the process! I'm incredibly grateful for the 5 star service I received today! read more

Will C, Josh, and Mathew and the rest of the staff are always so gracious, professional, and helpful. I can't tell you how nice it is to have a towing service we can rely on to serve our needs and the needs of our customers as well. We are so grateful. - the Best Brake & More staff read more

Went to my car at the employee parking lot at KXNA only to find that it would not start. All the lights, bells and whistles were going off normally as I sat and tried to crank the engine. I figured that, with all that was being powered operating properly then it it can't be the battery. It must be the starter. (I am an airline pilot, NOT a mechanic so that should tell you something right off the bat) This towing company came highly recommended by one of our church members so I called the. To come out and tow my car to get fixed. The driver, Will Cody, who arrived promptly, professionally, listened to my issue with the car and recommended that he at least rest the battery before having to pay for a tow. I said ok. Low and behold it worked. Cody just saved me some money and, more importantly, a lot of time. He thought of his customers first instead of his wallet. read more

I am so GRATEFUL for Cody at Bentonville towing. He came to our rescue on a holiday and was to us in less than 20 minutes. He was able to get our car going and safely got us to the dealership. Thank you Cody!! Bentonville towing is the best. Janie G. read more

My car was broken down at my job because the ignition switch was busted and I couldn't turn the car on.This towing company is quick and affordable, the man helping me out was super friendly and knew what he was doing unfortunately my car couldn't go into neutral but that wasn't a problem for the guy helping me out. Well recommend. read more

The guys are courteous and polite. They are also prompt in the estimate time of arrival given. The service was professional done and the operator even made sure everything is working right before he sign off with the job. Thanks. read more

Will Cody at Bentonville Towing did an amazing job. Instead of just towing our car to the repair shop he figured out how to get it started so we could drive it there, saving us the full tow fee! I would never call another tow company in the future! All the positive reviews are true! Well done Bentonville Towing for empowering your team to solve customer problems and not just trying to maximize revenue! read more

They were very accommodating and helpful. Being broken down is not the most fun thing. Having someone who is friendly and engaging is great at times like this. Their charges were fair and very competitive. I would highly recommend them! read more

Friendly, easy to work with, I highly recommend Bentonville Towing.

So this is actually 3 reviews. The first two times I used Bentonville Towing it was a very pleasant experience. They were fast, professional and got my car to the shop quickly. The experience I had yesterday was significantly worse. I got a flat the other nite and put a donut on, they next day I went out and saw the donut had gone flat. I called BT and they sent a driver out to me, he said he wanted to try to air the tire up, that maybe I could make it to the shop on that tire. He was able to inflate it quickly, I thanked him and then the told me I owed $40!! I asked if he was joking and he just stared at me. I was blown away that a 2 min tire inflation would be that much, I would think some places might charge a few dollars but for the price of a tank and half of gas I was able to drive my car 3 miles. If you need a tow they're pretty good, for anything else I'd use someone else. read more