The wife's Audi Q5 went in last fall for a few things, but working with Perry gave me complete…read moreconfidence in QEG - we wound up having multiple things done to her Q5 to update it a bit and make it more exciting: new front grill, new blackout emblems, new aftermarket air intake, a tune to make more ponies, fresh powder-coated rims and new tires all around plus an oil change. The price for everything including labor wasn't cheap, but it was good for the amount of professional work that went into what we wanted done. They took the minimum amount of time and Perry worked with me along the way as I kept adding things. We recently got a check engine light and got it into QEG to find out that the turbo was having a problem. Instead of a bill for an entire new turbo and associated labor costs, they narrowed it down to a $400 part (plus labor of course) and saved me a few thousand. In and out with ordering the part was less than a week. These folks know their Audis!

Perry, Jimmy and Pops are great to deal with, and the mechanics do a great job. We use them for my…read moreson's Volkswagen, and they are very knowledgeable. They worked on a headlight harness, control arms, and they were even competitive price wise for new tires. They work on Audis, Porsches and Lamborghinis, too.

Took our X5 for and oil change. Import Motorworks did a thorough job and even found an issue the…read moreBMW service department in Nashville didn't find. They were quick too, I was able to wait in their clean waiting area and get some work done while waiting.

fantastic service and extremely professional!! Sam is a great communicator and I always know what…read moreis going on with my two italian garage princesses!! I highly recommend

I've been using Fausto's for several years now and I have found them to honest and trustworthy…read more Their staff is always friendly and knowledgeable and they've always called to let me know what they found and exactly what it will cost to repair it. Better yet, I've never had to take my car back because it wasn't repaired correctly. They do it right the first time. I won't go anywhere else!

Friendly. Not sure if I trust them 100% if they are getting business from Jacinto's auto though.read more

I was returning to Virginia from the Lotus Owners Group annual meet in Birmingham and routed…read morethrough Chattanooga to visit family. After about 800 miles on the '90 Lotus Espirit she decided to experience tranny problems on the past Sunday evening. My nephew recommended Auto Shop based on his Father-in-Law who had work done on his car. I had the car towed in without talking with them since they were closed. Sometimes you just have to roll the dice. I was at the shop at 8:15 Monday morning to talk to Scott and Amber. Scott was more than willing to look at it since he had worked on a Lotus or 2 in the past. Scott's diagnosis was internal tranny issues which was best dealt with by a specialist. While Scott was ultimately not able to repair the car his speedy response and excellent communication allowed me to quickly adjust my plans. He and Amber are a true class act. I felt a level of trust and confidence in them immediately. While breaking down 500 miles from home is not recommended for anyone i can't think of a better situation than to have Scott and Amber be the first mechanics you encounter. Give them a try. I told Scott i would be back if i ever break down in a normal car. Fran Manno Chesapeake, VA

I brought the car in because my heater didn't work, and for a general inspection to better…read moreunderstand if it's worth putting money into my 20 year old car. I was told that mechanically the car is in good shape. I was told that the heater was working and they didn't see anything wrong. They were clear that it could be a blend door going out on the vehicle, but confirmed that everything worked fine. Thinking I had bought some time I spent $800 dollars on brakes and to fix a window regulator. When I picked up the car, immediately upon starting the car I heard a loud knocking in the dash which stopped quickly but which I had never heard before. When I tried to move from heat to air the knocking occurred again and now I don't get any cold air. They've refused any accountability. I brought my car in for a specific problem, and on a budget of $1000 or less. Because they told me the problem I brought the car in for was fine, I spent the money to fix other issues, and received the car back with the same problem I brought it in for. Now they've quoted me $800 just for the labor to look into the original problem further. This was a lazy misdiagnosis. I understand I made the decision to proceed with other repairs. If I got the car back and the blend door broke a week or month later that's entirely on me. It was returned to me just as broken but I was lead to believe it was fine, which is why the decision was made to spend the money elsewhere. The whole process feels very dishonest or at the very least, they were not thorough in diagnosing the problem from the beginning. Edit: a 5 minute YouTube search on how to run a diagnostic for EATC issues in this vehicle, and error codes 024 and 025 were returned, which are for the blend door. The difference here is in saying you guys you tested it and everything worked, and it "could be" a blend door. Within 10 minutes of getting the vehicle home, I had confirmation that it was in fact the issue which was clearly diagnosed very easily at home. The first conversation was filled with what it could be, when a clear answer was available because the problem was never resolved, and the mechanic I trusted to provide an accurate diagnosis didn't do that correctly. This is why the initial diagnosis was either lazy or dishonest. Saying it works but it could be an issue down the road is one thing, and I'd happily accept all responsibility for that decision to authorize other repairs. Returning the car with the exact issue it was brought in with while a diagnostic would have easily confirmed the issue was present is either lazy or dishonest. https://m.youtube.com/watch?v=wSLjb8xh7Eg

Pros: very good mechanics , pin point what is wrong with your car. Cons: You are charged…read morefor every little thing , they dont tell you that you are charged for diagnostics, tow bill , other companies wave the diagnostics test if you let them fix your auto, like Maxi Muffler , which has certified mechanics , we had a fuel pump replaced on our car at Tranthams and was quoted 575.00 when we went to pick up our car it went to 922.00 Sticker Shock, I needed work done to my Buick, I took it to Maxi, if you have a fortune to spend go to tranthams if not find someone else.

Summary: Overbooked results in long waits…read more I had read/heard good things about this place, so I was initially happy to have them work on my project. However, that's where the problems started. Week-after-week they'd promise to start on my project and then fail to follow-thru. Clearly, they have too much work on their plate. Finally, I gave up on them after waiting more than a month for them just to get started on the work of installing my crate motor. Ultimately, it cost me $175 just to retrieve my property!

They have provided me with exceptional service every time have taken my Jetta to them.read more

It's always hard to find a good shop to work on your car but even more so with a European car. I'm…read moreglad I found German Autohaus!!! Greg, Brent and Andrew are the best! These are true car nuts that love the automobiles they are working on and it shows in their work and customer service. I'm very selective on who I let work on my car but I would trust these guys with any level of work. They will take the time to discuss your car and give their input on the best action to get your car back in perfect running order, highly recommend!!!!

These people are dishonest and will take your money. They do half the job and charge full price. My…read moretruck broke down 6 months after they did what they did. I took my truck to a reputable shop. I then found out that top tech didn't do the work i was charged. They replaced injectors but didn't clean the fuel tank or fuel line. They did not change the fuel filter. Thats why the injectors stopped working after on 6 months and 15k later. The new shop did the full job and got me on the road for 7 thousand less. Stay away from these dishonest people. They will tell you one thing and do nothing to fix the problem. Dishonest! dishonest!

As a woman, it can be intimidating dealing with car repairs because there's always that worry of…read morebeing taken advantage of. That has never been the case with Top Tech. They have always treated me fairly, respectfully, and honestly. I drive an import, and repairs can get very expensive. I usually research the issue before I go in, so I have an idea of what's wrong and a ballpark price in mind for parts and labor. Top Tech's pricing is always very competitive, often two to three times less than what the dealership would charge for the exact same service. The quality of their work is excellent, and they stand behind it. My first experience five years ago sealed the deal for me: a speed sensor went out, which put my car into limp mode. Every other shop I called didn't want to touch it. They didn't believe me that it was just a speed sensor issue and were convinced it was the transmission. Their solution was to tow it to the dealership. Thankfully, my tow truck driver asked if I had tried Top Tech. He called them, explained my situation, and they didn't hesitate. They jumped right on it, confirmed the issue, and gave me a fair estimate for both parts and labor. That repair alone saved me hundreds compared to the dealership price plus a long tow. Since then, I've been a loyal customer. Oil changes, brakes, water pump, serpentine belt, squeaking pulley and all required maintenance, Top Tech does it all. They always provide an estimate before starting work and stick to it. They never try to upsell me or take advantage. Their staff is polite, respectful, and professional. Because of their honesty, fair pricing, and quality repairs, I am a customer for life. I highly recommend Top Tech to anyone looking for a trustworthy repair shop.

Rare find, honest and reputable body shop that have seen the auto industry change. They know what…read moreis worth fixing and what is better left alone. Service writer was super helpful and knowledgeable. He focused on just the area in question and never tried to upsell me or add exploratory work. Highly recommended

This is the only place that when they say my car is repaired i know it's done and done right. I've…read moretaken 4 cars there and NEVER had a problem. Yes there is a wait list but it's bc they do excellent work, worth the wait.