As we prepared for our daughter's wedding, we looked for a reliable cleaner to handle our…read moredaughter's wedding gown and my wife's gown. After looking at reviews of several businesses we found they all seemed to be written by the same person....no details just "they were great." Remembering that Urban Valet provides cleaning services for the annual prom gown give away, we decided to try them out. The staff was very friendly and helpful as my wife explained exactly what was needed. In addition to the cleaning, her gown needed to be altered slightly. Staff explained the process and fully reviewed her requirements. The items were promised to be ready by the next Wednesday. On Wednesday we arrived and everything was ready as promised. Both gowns were beautifully prepared and well covered to ensure they could be easily transported. My daughter's gown had a jeweled waist which is not easy to clean but was perfect. I was more than pleasantly surprised when it came time to pay. For a wedding gown, an evening gown with alterations and a man's two piece suit with tie the cost was less than $100.00! I don't know about other locations but the Hamburg site has a very unique feature. In addition to walk in service they offer Drive Through service as well. I have never experienced such a service at a cleaners but intend to use it in the future. If you ever need cleaning and/or alteration services for everyday or unique items, choosing Urban Valet is the right choice and they will not disappoint.

They always do an outstanding job, fast, efficient, dependable, a pleasure to do business with. I…read morealways recommend them and they don't disappoint.

I brought 3 of my best sweaters to Varas, but when I picked them up they smelled like a dryer sheet…read moreor "fabreeze." 2 of the sweaters had shrunk; clearly they had been laundered and not dry-cleaned. The manager, Bob, said they wouldn't pay for the damages without proof of what I paid for them. Luckily I had purchased the sweaters with a credit card just a few months ago, but I feel sorry for anyone whose older items are ruined by their careless cost-cutting.

Lost my dress shirt over a week ago, called several times over the past 4 days, but no one from…read moremanagement has called back. Jeff J.

I have been taking my things to the W. Quaker location for a few years and am very happy with their…read moreservice.

Took my hand woven silk rug to be cleaned. Said it would be 2 weeks between 80-100 dollars. No word…read morefor three weeks. When I called they said they it was put in the computer but then deleted. So they would investigate. They finally found it (took almost a whole day) and when I went to pick it up they wanted to charge me $155 and it wasn't even cleaned. Time to find a new dry cleaner.

This was my first laundromat experience, I am pleased to have come to Laundry Center. I have added…read morephotos captioning my experience with information as I have collected it.

Not a bad place to do your laundry. The place is clean and the machines are plentiful. Parking is…read morealso good, and the best part is that there is someone who works there to help if you need it!

Parking is in a strip mall shared lot, so it's easy to reach the business…read more Urban Valet can do "rush jobs" for an additional charge. They were able to take a stain out of a linen shirt I had sent merely to be dry cleaned! I'm very happy with their service!

Brought my daughter's prom dress to their Orchard Park location for alterations and the seamstress…read morewas amazing. The dress has multiple layers and detail and needed to be taken in and hemmed and everything came out perfect. Highly recommend.

As a couple who wears scrubs and a uniform to work we never really took good care of our clothes…read more Then we got a super nice comforter that the dogs also liked. We dropped it off and the staff was amazing and even gave us a deal for being a first time customer! Then it came winter time and all of my sweaters smelled and I signed up for free pick up and delivery! No Remembering to drop off or pick up THATS THE WORST PART OF DRY CLEANING (at least for me). I also enrolled into automatic pay at the end of the month. They just email me my invoice and it's withdrawn from my account. Some months it's $0 and there's still no charge. My husband and I did have a mix up between ourselves about picking it up vs having our beloved comforter get dropped off. I called them a few weeks later asking about it and I got the best customer service I've gotten in VERY long time. They re cleaned my blanket and dropped it off! I would highly recommend getting the pick up and drop off service!

Really terrific experience with this dry cleaner. Fixed a zipper, removed some spots and found a…read morebutton to match my antique 1st Communion dress. I feel the manager really went put of her way to make my day! Definitely recommend them!

This company truly prioritizes its customers and takes pride in providing excellent care in…read morecleaning, preserving, and restoring clothes/linen/shoes and more. They pickup and deliver. If there's any problem, management will call with empathy and fix it. Had a minor mix-up last week and CC handled it with superb care and service. They employed their team or tailors and delivered my items in a timely manner. Can't imagine trusting anyone else with my treasured items. Not only do they value the way they care for clothes, but they value customer service. So grateful. Do yourself a favor and invest in the care of your clothes by entrusting CC for your items.

Highly recommend Dama for wedding gown alterations! My dress was altered with expert care and in a…read moretimely manner. The staff - especially Brittany - were helpful around scheduling and questions. They even made time for an extra follow-up fitting after I second guessed my hem length on the way home from my first appointment. The dress fit perfectly, and both the dress and veil were pressed beautifully when I picked them up. I have had other items tailored at Colvin Cleaners before, and was impressed at the care and skill with which a formal gown was handled.