A little more expensive as compared to other places I've gone to, however, the service is truly…read moreconvenient. I love the text alerts, they always get my dry cleaning done ahead of the ticket time and the web portal is pretty sweet (you can create a profile to track your clothing, store credit card info, etc.)...I've been going there for about a year, so clearly I'm willing to pay a little more for those things. I would recommend them for sure and definitely check out their website.

My family has been a customer here for as long as I can remember. My mom has been bringing her dry…read morecleaning here since she was 35. I recently brought in a dress that had great sentimental value for a cleaning. I dropped it off they said no problem we will have it ready by Monday. I go in on Monday to pick it up and they have completely ruined the dress. It was black and white and the young lady taking care of me proceeded to tell me she has seen this happen 20 times to black and white garments and that she suggests I not buy black and white garments in the future. She then said "oh no charge for this" like they would have had the audacity to charge me. They sent me away with some pre-typed up document explaining that dry cleaning chemicals can cause bleeding of colors and that was it. No compensation or apology and now my sentimental garment, although it was not an expensive one, is ruined. I do not doubt that dry cleaning can ruin a garment but if this place has seen over 20 black and white garments ruined then you would think when I dropped the dress off they might give me a heads up because I probably wouldn't have left it with them. Terrible customer service very disappointing and they have just lost a customer of 35 years.

As we prepared for our daughter's wedding, we looked for a reliable cleaner to handle our…read moredaughter's wedding gown and my wife's gown. After looking at reviews of several businesses we found they all seemed to be written by the same person....no details just "they were great." Remembering that Urban Valet provides cleaning services for the annual prom gown give away, we decided to try them out. The staff was very friendly and helpful as my wife explained exactly what was needed. In addition to the cleaning, her gown needed to be altered slightly. Staff explained the process and fully reviewed her requirements. The items were promised to be ready by the next Wednesday. On Wednesday we arrived and everything was ready as promised. Both gowns were beautifully prepared and well covered to ensure they could be easily transported. My daughter's gown had a jeweled waist which is not easy to clean but was perfect. I was more than pleasantly surprised when it came time to pay. For a wedding gown, an evening gown with alterations and a man's two piece suit with tie the cost was less than $100.00! I don't know about other locations but the Hamburg site has a very unique feature. In addition to walk in service they offer Drive Through service as well. I have never experienced such a service at a cleaners but intend to use it in the future. If you ever need cleaning and/or alteration services for everyday or unique items, choosing Urban Valet is the right choice and they will not disappoint.

They always do an outstanding job, fast, efficient, dependable, a pleasure to do business with. I…read morealways recommend them and they don't disappoint.

I brought 3 of my best sweaters to Varas, but when I picked them up they smelled like a dryer sheet…read moreor "fabreeze." 2 of the sweaters had shrunk; clearly they had been laundered and not dry-cleaned. The manager, Bob, said they wouldn't pay for the damages without proof of what I paid for them. Luckily I had purchased the sweaters with a credit card just a few months ago, but I feel sorry for anyone whose older items are ruined by their careless cost-cutting.

Lost my dress shirt over a week ago, called several times over the past 4 days, but no one from…read moremanagement has called back. Jeff J.

I have been taking my things to the W. Quaker location for a few years and am very happy with their…read moreservice.

Took my hand woven silk rug to be cleaned. Said it would be 2 weeks between 80-100 dollars. No word…read morefor three weeks. When I called they said they it was put in the computer but then deleted. So they would investigate. They finally found it (took almost a whole day) and when I went to pick it up they wanted to charge me $155 and it wasn't even cleaned. Time to find a new dry cleaner.

This was my first laundromat experience, I am pleased to have come to Laundry Center. I have added…read morephotos captioning my experience with information as I have collected it.

Not a bad place to do your laundry. The place is clean and the machines are plentiful. Parking is…read morealso good, and the best part is that there is someone who works there to help if you need it!

Parking is in a strip mall shared lot, so it's easy to reach the business…read more Urban Valet can do "rush jobs" for an additional charge. They were able to take a stain out of a linen shirt I had sent merely to be dry cleaned! I'm very happy with their service!

Brought my daughter's prom dress to their Orchard Park location for alterations and the seamstress…read morewas amazing. The dress has multiple layers and detail and needed to be taken in and hemmed and everything came out perfect. Highly recommend.

As a couple who wears scrubs and a uniform to work we never really took good care of our clothes…read more Then we got a super nice comforter that the dogs also liked. We dropped it off and the staff was amazing and even gave us a deal for being a first time customer! Then it came winter time and all of my sweaters smelled and I signed up for free pick up and delivery! No Remembering to drop off or pick up THATS THE WORST PART OF DRY CLEANING (at least for me). I also enrolled into automatic pay at the end of the month. They just email me my invoice and it's withdrawn from my account. Some months it's $0 and there's still no charge. My husband and I did have a mix up between ourselves about picking it up vs having our beloved comforter get dropped off. I called them a few weeks later asking about it and I got the best customer service I've gotten in VERY long time. They re cleaned my blanket and dropped it off! I would highly recommend getting the pick up and drop off service!

Really terrific experience with this dry cleaner. Fixed a zipper, removed some spots and found a…read morebutton to match my antique 1st Communion dress. I feel the manager really went put of her way to make my day! Definitely recommend them!

Excellent customer service and they do a great job with the cleaning. I got a dress done that has…read morefragile lace on it and it looks brand new. The price list is clearly available on their website, so you know exactly what to expect. They gave me an estimate for the time and sent me a text when my items were ready - right when they said it would be. Everything was easy: parking, drop-off, and pickup... and since they offer free delivery services you don't even need to bother with any of this. I don't need dry-cleaning services often and really appreciate that Colvin Cleaners removed all the stress from the experience.

The Scarlet Vetter says.....this place is the only game in town (or in many towns it seems) for…read moreamazing reliable same day service! I found myself being summoned internationally for a 10 day work trip on a moment's notice. Of course, many things I wanted to take with me were sitting in my dry clean pile, as I had been working from home for weeks with no call for my higher end clothing. Drat! What to do? I called my regular cleaner about possible same day service or even two day service and was told that was a "no go." So much for my 20 plus year's of business. So, to Yelp I turned and happened upon Colvin Cleaners. They told me they regularly do same day service as long as the garments are there by 10:30 am and that I could expect them back at or before 3 pm. Eureka!! I drove like a mad woman straight there from the southern tier and arrived at 10:32 am. Despite my tardiness for the 10:30 deadline, the counter staff was very friendly, bright and cheerful and greeted me with a "how can we help?" They set up an account for me, checked in my items, and told me I could expect a text when the dry cleaning could be picked up, all in under 5 minutes! I decided to run errands while in Buffalo for my trip. Sure enough at about 2:30 pm, I got a text informing me my clothes were ready. I arrived, to find yet more bright happy and helpful service staff at the counter. I paid a very reasonable sum for my clothes and was on my way. This place is great and advertises that they employ green cleaning methods to boot! If you are in the Buffalo area, make this business your dry cleaners!!!!! You will not regret it!

I brought my bridesmaids dress in to get altered about a month ago and not only did he do a great…read morejob, the alterations are so on point but he also got it done in impeccable timing. His pricing is incredibly fair and he's a really nice guy! Definitely would recommend to people.

Excellent tailor! Good problem solving and expertise; kind, timely and reasonably priced! I am a…read moreregular here and always very happy with work!