Bought over priced gutters with gutter guars from these people. As soon as you sign off on the…read morework you no longer exist to them. This gutter leaked over my head as I came out my door and went on to leak worse until today it froze over and every last bit they put up came down the week I finally paid it off. 5 years &7000 dollar for one side of the house. Worst company service.. I complained right from the 1st year --Well this can happen was their answer.

This company is horrible! I had a total bathroom remodel. The end results were disturbing and…read moreugly. I had bathroom done at the end of Sept 2022. I am still waiting for them to fix everything. They have tried on several occasions to fix the vanity ( all drawers are crooked)not align as they should. They want to redrill the hole to make the faces of drawers straight but thats it.And in the process of the remodel they bent the pipe on my radiator which is my heat source. The radiator now leaks and ruined the new floor they just laid. At first they were very apologetic and said they would pay for the repairs. Now they are claiming that they didn't do the damage. I have receipts from my hvac company stating they were just out at beginning of Sept for full system inspection and states there were no leaks or bent pipe. Unique homes still will not help resolve the damage they caused. I have a bbb claim at this point but seems useless. This company also offers 100% guarantee that the customer will be completely satisfied or they refund the sale price - wrong - they do not stand behind their work or guarantees. These are only a couple of main issues and there is a Ling list of repairs due to poor workmanship they did. This company is not consumer friendly, once they have your money - they are done with you & don't care if their services are horrible. Run away from this company... I would attach photos if possible so you can see my nightmares from this company.

Mark replaced a window because the seal was broken and water was coming in. The next day as I…read more walked outside I noticed the window he replaced was sticking out on on one side and not flush in the frame. Mark came out and I pointed out the issue, he denied responsibility but he agreed he would come back and flash the bottom of the window so water wouldn't come in. After two calls we set up an appointment for him to return. The next day he didn't show up when after setting up an appointment. I called him he said he had forgot and he hung up on me. He never showed up nor did he return my call. Would you want to do business with a company this company ??

Mark did a great job replacing one of our living room windows. Very personable and helpful…read more Paul H.

company no showed for scheduled appointment. no call or anything just didn't show up. We set time…read moreaside for this

From the owner: Elevate your home with Home Genius Exteriors, setting the standard in Berea by offering…read morefull-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It's time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

Aaron and crew did an amazing job on four windows in our home. Looks great and easy for us to…read moreuse. So happy with their work. and they cleaned up everything. aaron was very kind in explaining everything to us. Very professional but personable. so glad they hung in there during the pandemic delays. Good company with a great office staff and kept us well informed in the delays and progress. Highly recommend this company. Would call them again.

I had a door and window replaced but Smart Choice windows. After receiving poor costumer service at…read moreother places regarding the size of my door... The price was perfect ,Installation was quick... Thanks Guys

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

Corey Mendes and Sean Farkas from Third Estimate came out to look at replacing my door and they…read morewere a pleasure to work with. Super personable, fun, and easy to talk to -- they made the whole process feel relaxed and straightforward. They were thorough, walked me through every option, and gave it to me straight without trying to upsell me. I'm looking forward to getting the door replaced and would definitely recommend them.

I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

So far, waiting. Rude onsite staff. Hoping for a good result eventually. Trying to support local.read more

I have used them once to fix many of my wooden windows so i could keep using them. They've also…read morereplaced many screens. I am hiring them back for a new problem because they know what they're doing, get it right the 1st time and do an excellent job. I trust very few trades but i completely trust this company. Everyone is polite and helpful. Highly recommend them.