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    Bergey's

    1.0 (1 review)
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    4 months ago

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    Ciocca Ford of Souderton

    Ciocca Ford of Souderton

    2.7
    (45 reviews)

    I purchased a used 2007 FJ Cruiser with a cash purchase. My salesman, Dan Highes was professional,…read moreand recommended a used Toyota FJ Cruiser to replace the Jeep I have had for 17 years, and allowed me to test drive it. I lightly negotiated on the already reasonable price, and requested that the car be undercoated and alignment fixed. Both of those requests were met to my satisfaction, in addition to them detailing the vehicle for me. Dan was great to point me in the direction of the perfect vehicle. It would have been nice to go over all the features of the vehicle in more detail as I discovered there are a few off-roading buttons that I have no idea how to use, but almost accidentally pressed on my drive home (A-Trak, Differential Lock). However, with the internet, I'll figure out what they do. Not a big deal...but I would recommend that they acclimate the sales people with all buttons and features so that they can de-brief customers on all functionality while at the dealership. The only drawback during the purchase process was spending well over an hour sitting, waiting to pay for my vehicle. Since the price was agreed upon on my first visit, I was hoping to be in and out quickly and on my way to get some dinner. I arrived at 7:15 and left just before 9:00. That's very long when all I need to do is look at the vehicle, and write a check. On a positive note, their personnel are professional and personable. They met my minor vehicle requests without any issues. The dealership is clean, and modern looking. The music is lame but they have to already know that...I was only there for about 2 hours and the music was bland-rock. I don't even know if that is a music category, but it is the only way I would describe it. Ciocca is a car dealership...it should be fun and exciting to look at cars. Get some tunes to match. Their salespeople and customers will thank them for it. Overall, Ciocca is a very good business with good, ethical people. I trust them.

    I should have looked at the reviews on here before I took my Bronco in for "The Works". They…read morehaven't had more than a 1 Star rating since March 10, 2020 when nobody was allowed out of their homes. Anyway, I took my 2023 Ford Bronco Wild Track in for the Works and figured it would cost around what it did the previous time I took it there which was $75 (roughly). I dropped it off on Saturday morning and it was done as scheduled, but I got a text alerting me that everything checked out and that I need nothing. The next text message asked if I wanted to use my Ford Pass rewards worth $155.00 towards the cost, so I promptly replied YES to the text. I dropped my wife off to go in and get the keys and she said that she had to pay an additional $47.42. $202.42 in total since I guess they had to literally send someone to the Strait of Hormuz to get my oil. Regular Synthetic Blend as recommended, by the way. I made a few calls to speak to someone, but it seems they don't care so I'll go somewhere where they have less losers for employees.

    Bergey's Chrysler Jeep Dodge Ram

    Bergey's Chrysler Jeep Dodge Ram

    3.4
    (42 reviews)

    I had a great experience with BERGEY'S Chrysler Jeep Dodge Ram Service Center. I was a walk-in…read morecustomer on a busy day, and even though they were clearly packed, the staff still took the time to give me an honest estimate for both when my vehicle would be brought in and how long the repair itself would take. They ended up hitting both timelines almost exactly(understandably difficult to accomplish with an unexpected customer and an already busy schedule), which I truly appreciated. I also arrived later in the morning than I wanted because another dealership had already turned me away because they were closed on Saturdays...(another Dodge dealership located in Lansdale, no posted service center hours!), so I was expecting another frustrating experience. Instead, BERGEY'S got me in, communicated clearly, and treated me professionally from start to finish. It's refreshing to find a service department that respects your time and does what they say they're going to do.

    Went to look at a used vehicle for our daughter. Initial experience was good, made an appointment…read morewith sales, we showed up on time and the vehicle was ready and waiting for us. When it came time to talk price, things went south quickly. I have never been treated so poorly and made to feel insignificant and not worth the salesman's time. We started with a standard 10% off the asking price and the salesman said they would never go for that. We then asked for them to give us more on our trade in, same answer. Then things went real bad. The salesman degrading us telling us that they would be more interested if we were trading in a Tesla or a Mercedes. We were looking at a 10 yo Jeep. If I could afford those vehicles, I wouldn't really have been trying to buy a used Jeep! Then he went to the pressure of other people are looking at it and are interested so they don't have to talk to us about any other price. We told him we were ready to buy, but asked work with us on the pricing and conceded our ask to them coming off $1200 in the total deal. At that point we are maybe 2% discount from their asking price and trade offer. Sales literally said no wouldn't even ask the sales manager and said he'd let the vehicle sit on their lot for 60-90 days before he would come off any thing. We then left. Oh and I checked the website later and the vehicle is still on the lot for sale. So if you go here, understand they won't work with you on price and will make you feel insignificant to their business. Not sure how they make their money, but I would have thought selling cars was part of their bisiness!

    Nelly's Auto Sales

    Nelly's Auto Sales

    1.5
    (6 reviews)

    This was my very first time buying my own car. Every question I asked was answered clearly and…read morepatiently. It's been a couple of weeks and the car I purchased has had no issues. I'm in love with it. The only reason I went to this dealership was because they had the exact car I was looking for on the curb in near perfect condition. They've definitely got that "used car dealership" vibe if you know what I mean, but both Nelly and Ray were friendly enough people. You could tell they have fun doing what they do. They were stubborn about the price but in the end I was able to bargain just a little bit by paying cash. And it was worth it to me. Absolutely no regrets!

    Got a car for my daughter there. She just turned 16, just got her license. 6 DAYS later(She is…read moreschool all day, so maybe drove it 3 times), need a new fuel pump module. Terrible fuel smell. My mechanic stated that it must have been leaking for some time, due to how much fuel was dripping down. He was scared to even use an electric light under the car. He said one spark and the car would have exploded. All we asked is for them to cover the $100 deductible on insurance, and we were told no, that it could become damaged at any time. Whay ever happened to standing behind your product. DON'T WASTE YOUR TIME HERE, PEOPLE. ASSHOLES COULD HAVE KILLED MY DAUGHTER, BUT THEY WON'T PAY 100 TO GET THE CAR FIXED. KARMA WILL GET YOU!! SO DISAPPOINTED. YOU GUYS SUCK!

    Select Auto Group

    Select Auto Group

    4.6
    (10 reviews)

    I purchased a 2011 Lexus ES from Select Auto recently. I worked mainly with John, who was really…read morehospitable and easy to work with. I liked the fact that everyone here seemed family-oriented (in chats with them, seeing pictures of family in their offices, etc.), and I was really struck by the quality of the vehicles on their lot. All of them looked like great cars at first glance. John made the buying process very easy and clear. He also set the car aside for me (taking up valuable space on the lot) after I bought it since I couldn't take it home right away. His price was fair for the vehicle, which was in amazing shape for an 8-year old car. Select Auto had also put brand new tires and front brake pads on the car; it seemed like they really wanted to get their cars into the very best shape before selling them. I compared numerous cars from other dealers and finally settled on the Lexus because of the maintenance Select Auto had done, as well as their atmosphere and reputation!

    I'm so happy I went to Select Auto Group in Kulpsville.. I saw the car on the website and called…read morethem. John Hamon answered my questions. I gave him my number and he called me once a few days later to let me know the 2013 Camaro was still there. I went for a test drive and bought it a week later. No pressure. Good deal. Nice people. I noticed there were quite a few really nice vehicles on the lot too. I'd recommend them to friends and family without hesitation. Dan Lyons

    Bergey's - car_dealers - Updated July 2026

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