Matt and Andrew have been extremely helpful and efficient while helping me take care of my car that…read morewas eventually deemed to be totaled. The customer service and communication is top notch and I would highly recommend them.

I have had an incredible experience with A&D Automotive and wish I had found them sooner! As a…read morestudent at the University of Tampa, I found that the team at A&D worked hard to cater to my needs, even when it wasn't convenient. I am so thankful for David's hard work specifically, not only to provide his expertise in fixing my car, but also his consistent communication and flexibility. Highly recommend A&D to any and all as a UT student and South Tampa resident, they are so reliable!!!!

I bought a new used cop car today and it came with the gas tank on the big E. This was the first…read moregas station I saw and therefore, it was my first choice! The pump worked, I got a zillion gallons of gas, and life is good!

Recently I received a notice in the mail stating that my card was to be suspended due to the…read moreactivities of some unscrupulous lout on Black Friday. But I shouldn't fear! No! I would get a new card in the mail by 2/18, and until then my compromised card would still work. Here we are on 2/18 and I've still not received my card. So I did the dutiful thing and called the bank. According to them, I have an OLD ADDRESS on file. How can this be? I changed my address IN PERSON at the local branch when my last card expired 8 months ago and I'd not received the replacement. I know that it was changed because not only did I receive the NEW card then, but the POS Verification for Zip code now works with the proper one. After explaining this to the girl on the phone she had no answer. She will send me a new card, shipped via Fed Ex to the Proper Address. It should be here by Friday morning and someone will have to sign for it. I'm OK with that. I just don't get how their systems aren't communicating with each other. The address was changed, I did it in person. I know that I've received a replacement card at my current address before... so... the issue is on their end. They need to work harder at making things seamless for their customers. I don't like having to wait now for my card to come in.

Please reconsider banking here. I am a fairly new customer and have had terrible experiences…read morebanking with GTE. 1. Employees email you and never respond 2. GTE locks your card for every online purchase (over exaggerated, but it feels like it), and they did not notify me of potential fraud. They just shut down your card and automatically decline all transactions. It would be best to offer customers the option to approve or reject a transaction rather than requiring a call. Lord forbid if it is after hours. 3. The employees are untrained, seem as if they just graduated high school, lack empathy, and are outsourced overseas. One person stated another bank's name, lol. Oh, and a "supervisor" I spoke to sounded like he just woke up. Terrible impression. 4. There is no option to receive transaction notifications only for deposits. 5. GTE's website seems as if it were built in 1998. I recommend that people file complaints with the State Attorney's General Office and NCUA. This is how you make change and get a resolution: complain to the regulatory and licensing companies.

Buyer beware! This company is a valet service for car dealerships. They are allowed to self insure…read moreand then they drag out claims when they are at fault. While driving a car on behalf of a local Ford Dealership, one of their drivers ran a stop sign, hit me and totaled my car. It has been over 5 weeks and they have still not mailed a check that was requested of them by their administrator on Dec. 12th to take care of the claim. They are unresponsive to me, the dealership (who is their client) and even the company who administers their own claims. I question the integrity of a company that handles theirselves so unprofessionally.

From the owner: We provide legendary direct management and staffing of multiple customer services positions to…read moreautomotive dealerships nationwide.

My boyfriend and I had an awesome experience at this dealership. We were helped by Baja (Cristian)…read moreand Jaryd, both of whom handled our purchase, questions, and concerns with the utmost kindness and professionalism. This place was a breath of fresh air compared to other dealerships we visited previously, it was low pressure, and we left happy (and with a new car)! We can't thank them enough, and we are extremely appreciative to Maus for hiring the right people for the job.

It looks like dealership's reviews need some major updating. STAY AWAY FROM THIS DEALERSHIP! (Both…read more sales AND service). While my wife and I were considering purchasing a Nissan, (and we were not in the market right at that moment), one salesman quickly became two, and the two then became THREE, all ganging up on me, all acting like they were my new best friends, saying "We really would like to see you in a new car.," flattering me and trying to charm me into giving them a yes, all while they were trying to pit me against my wife. A TOTAL TURNOFF. I don't need three people trying to convince me to make a purchase, especially threeA desperate sales people. (I say this from he point of view of having been in sales myself, so I knew their game.) But the service department was even worse. On two separate occasions, they attempted to bully her into getting additional, very expensive service that her car did not need. She was very suspicious because they were very pushy about it, so she took her care for a second opinion at Complete Automotive, a company that has a superior rating with Yelp and will not offer a service that a car does not need. They agreed that Maus was playing games with her. On another occasion, my wife wanted one thing done for service that only an authorized dealership would be able to do. I don't know exactly what was involved in it, but while doing their work, they came up with a list of numerous additional items that they said needed to be serviced, totalling around $6000. When she refused, the woman working with her became snide and pushy, and gave he an entire list of all that needed to be done, then insisted that my wife sign each item stating that she was refusing the service, WORSE, the woman told her that they would not return my wife's keys until she signed the papers. YOU CAN'T MAKE THIS STUFF UP! The commercials make the owner of this dealership look like the nice guy next door, but it all starts at the top. We noticed this type of behavior at BOTH of their stores, one in Brooksville the other in Pasco County. If he has true integrity (which I doubt), he would fire EVERYONE at his stores, from sales managers, to sales, to service managers and service workers and start from scratch. It would be great business decision and good for PR, but when has this dealership ever had integrity? STAY AWAY FROM MAUS!

I had the worst most unprofessional experience with the machanic manager who they refer to as…read more"Jackson" on my 2 nd call after getting false information on the first call I was transferred to Jackson who was extremely rude NEVER HELP ONLY MADE THE SITUATION WORST by treating a faithful paying customer as trash laughing at my concerns telling me how it wasn't his problem even though it was a mechanical issue and telling me that my faithful payments doesnt mean anything. he raised his voice as if he were arguing outside of work. THIS WAS THE WORST EXPERIENCE EVER AND I WILL NOT REFER THIS BUSINESS TO MY FRIENDS IT SHOULD BE REPLACING THEIR MECHANIC MANAGEMENT

I purchased a car from here less than 7 months ago. Since I've purchased the car I've had nothing…read morebut mechanical and electrical issues. The cars hot air stopped working, the ignition coils keep going bad, car has broken down on me multiple times. I've paid so much out of pocket fr this car it's just not worth it. I contacted the dealership and they told me I'd have to wait almost two years to get a new one. Mind you they sold me a defective vehicle and charged me $16k for the car. These people are absolutely disgusting individuals who pray on people. Do not purchase your vehicle from here.

My husband and I wanted to help our son with shopping for his first car. Car shopping, according to…read moremy past experiences, can be very stressful, scary, and frustrating. We live in the Clearwater area and my son knew he wanted to shop around for a Ford Mustang. After visiting many local dealerships, he did a search online which led us to take the trek to check out Trusted Motors in Tampa. When we arrived on the lot there were many very nice looking luxury vehicles for sale. He spotted the Mustang right away and took it for a test drive. We were able to take it to a mechanic for a complete inspection, and it checked out in great condition. It was a pleasure working with our salesperson, Raul. He made the whole car buying process very quick and simple. My son is very happy with his purchase, and we will definitely look at Trusted Motors for all our future car purchases.

Starting out. I'm currently a cars salesman at a national car chain at one of the busiest stores…read morein Florida with one of the top selling brands in the world. I have been selling, buying, and working on cars for around 30 years so I know a little something about them. Now for the car in question. My wife and I drove there yesterday to look at a 2009 Audi A5. In the add online it looked really nice. And when we got there it was as well (on the outside visually). At least at first. However. We kept finding things wrong with it and those added up fast in repair bills. Front passenger headlight out and potentially needed a whole new ballast, the headliner curtain for the sunroof was missing, the sunroof had been left open at one point and the headliner got water damaged, and the material was stained and coming off the ceiling, and the brake pads and rotors needed to be replaced, the rear armrest didn't open (come down). And only 1 key fob. Even though the car drove nice I didn't think it was anywhere near worth the asking price. The lady that helped us started out nice, but when I tried to bring everything wrong with it up to her she kept trying to avoid the issues. The ONLY thing the owner was willing to help us out on is taking off $250 from the price for us to be able to go to Audi and buy a second key fob. This car was an Audi Dealership wholesale car. When I kept explaining to the sales lady how once a trade in comes in to the Audi dealership (or any major dealership) if that car needs too much work or is too expensive for the dealership to take on they wholesale the cars out to dealerships like this place. This was one of those cars. But the sales lady kept telling me "Oh. Well it's an Audi and since it's an Audi it was well taken care of. SO. I asked for a copy of the Car Fax to look at the history she said I would have to buy the car first. WHAT???? Why would we buy a car and not know the history before making a decision right? Well she said we could pay for it and they are a small time dealership and it's an extra expense for the dealership. And she kept trying to talk over me and tell me the car is worth the money. She showed me the JD Powers Price compared to what they are which means nothing to me since I do this all day long and know how the values vary from most market value sites. But with about $800-2,000 minimum in repairs that needed to be done (depending where I can get it all fixed, and if that's all that needs to be done) the car was probably going to be above the higher JD Powers price so not worth it. We decided to think about it but ultimately decided I don't know if I can trust this place with the way the SALES LADY kept trying to change the subject instead of listen to me as a customer and hide the car history with no car fax (and she kept getting flustered since I actually knew what the heck I was talking about) , etc we found the same car at another dealership and are going there today to buy it. Better condition with a Car Fax, no issues, and 2 key fobs. And they are willing to work with us on any issues I find on the car. Moral of this review. Do the homework first, take your time looking at it and make sure everything works, and at places like this make sure you take the car to a trusted mechanic to have it inspected before jumping in to buying it. $150-200 inspection could probably save you $thousands in expensive repairs by not having it checked out. I would for sure say go to a reputable large nationwide dealership and pay a little more for a car fully inspected (with an inspection report from the dealership) and have a piece of mind.