Michelle and her Manager / Owner?? assisted our daughter purchase her first car. They were…read moreprofessional and helpful.

I am a cash buyer with no trade. I sent them two emails…read moreexplaining my buying facts and requesting a out the door price. They did not answer either email. I can not talk on the phone due to medical a problem. I think this is a VERY poor to due business!

I strongly recommend staying away from Hillsborough Auto Sales. I bought a 2014 Chevrolet Cruze…read morefrom them for my younger sister after we specifically asked whether the vehicle had any issues and were told that it did not. Within only two days, the vehicle began idling roughly, the check engine light came on, and my sister noticed a strong oil smell and oil leaking around the engine. We gave the dealership an opportunity to fix the vehicle. They claimed the problem was the fuel injectors, said they repaired them, and returned the vehicle to my sister, telling her it was "good to go." That same day, smoke began coming from under the hood. The following day, heavy smoke entered the vehicle through the air-conditioning system while my sister and her newborn daughter were inside. This was dangerous and completely unacceptable. I had Midas perform a diagnostic inspection, and they found oil leaking from several locations, including the valve cover, timing cover, oil pan, rear main seal, and oil cooler housing. Their technician specifically documented that these were "not fresh oil leaks" and that the vehicle had been leaking for quite some time. Despite this, the dealership refused to take responsibility, provide a refund, or cover the necessary repairs. I am including photos of the oil leaks because people deserve to see the condition of the vehicle we were sold. Returning the vehicle after an unsuccessful repair and saying it was safe to drive put my sister and newborn niece in a dangerous situation. Based on our experience, I would never purchase another vehicle from Hillsborough Auto Sales, and I would not recommend them to anyone.

Salesmen that I dealt with were rude and disrespectful. They wouldn't return my calls. Car was in…read morepoor shape and they didn't want to fix it. I tried to return it the very next day and they wouldn't take it back. They called me stupid, I didn't know what I was talking about and that I needed to do my homework when I asked for the sensor lights to be fixed and other safety issues. They spoke Spanish to the finance company of which I didn't understand and the price of the car went up by at least $3,000.00 without my knowing it when I got the bill of sales 2 weeks later from the finance company. I was there from 10:00 am until closing (sick and just wanted to go home). Salesman went home before I did because he took someone else to sell a car to and I had to find someone else to help me. They took advantage of an elderly woman who was alone. Shame on them.

I was in the market for a pre-owned vehicle and my wife suggested Cars Unlimited on Fletcher Ave in…read moreTampa, FL. I reviewed the information on carsunlimited.com and honestly thought it was too good to be true. I am happy to say the entire experience exceeded my expectations. The quality of the vehicle, the ease of buying, and the level of service throughout the process and afterward were above and beyond. Allen, Jamie, and Justin are exceptional. As time has passed, a couple of typical things have come up with the vehicle, and the support I've received has been outstanding. In a world where getting straightforward, honest information is rare, Cars Unlimited has been a dependable foundation I can trust. Their commitment doesn't end at the sale -- and that ongoing support has been truly invaluable. Choosing them remains one of the best decisions I've made.

I thought I'd add a review. I did not at the time of purchase or after. I bought a 1973 Morris Mini…read morePickup from Allen and he took time to send me photos of what I wanted to see and videos. This was back in 2015. I tried many attempts to go see this pickup in person and finally, I did. He made the buying easy. Made us feel at ease buying a classic from him. I wished I still had the pickup today, but things happen for a reason. I do look back on his website from time to time to see if he has anything else interesting to buy. If he does, I'll contact him and we will drive there again to buy from him again. Thanks again.

Giving this dealership 1 star is disrespectful--I wish I could give them 0. This is the worst…read moredealership I've ever dealt with. Many people warned me not to go there, but I didn't listen. They deceived me into buying a damaged Mercedes. From the very first day, the vehicle had problems. It came with a broken light, the oil hadn't been changed, the tires were completely worn out, and the check engine light comes on every single day. If you can avoid this dealership, do it, because you'll only waste your money. My salesperson was Felipe, and he is the worst and most dishonest person I've ever met. This entire dealership is disgusting. DO NOT GO THERE unless you want to lose your money.

We bought a beautiful AWD red transit van, a definite unicorn of the cargo van world for a…read morereasonable price. The owner Alex and our salesman Gabriel were very open to negotiate our trade. We did due diligence and they printed off the VIN information which matched what we looked up as well. This dealership is on google with a 4.2 star reviews average so when we looked here on Yelp we were baffled by the 2.2 star. We almost didn't come out to look. Certainly happy that we did .... Thanks again to Alex and Gabriel!

Beyond horrible. Stay away at all costs. I made arrangements with the dealership to purchase a car…read morefrom this location today. Provided a down payment, approved my credit, spoke with TJ to go over warranties delivery etc. In the middle of the conversation, he asks to call me back. After an hour I received a call saying they decided to sell the car to someone else. No reason, no apology, I would be very cautious. I can't imagine any dealer doing this. Beyond unprofessional. TJ also refused to assist in having the credit inquiry removed. I asked to speak with the manager who made the decision. I was told Bernie Hearn but he refused to take my call.

Okay-4/02/2026. Finally received my reimbursement check today. Since everyone ignored me and…read moredidn't even tell me the amount-SHAME ON YOU! You literally fought with me over a 32.15 refund. What a waste of time and effort. Ridiculous.

I have been a customer of Toyota of Tampa Bay since 2013, and happy until my last interaction,…read morewhich was a purchase of a 2026 bZ. I bought my first car from them in 2013, a Camry. The salesman, Alan Brodsky, was excellent. He was informative and helped with a military discount. No wonder that he was perpetually their salesman of the year. My second purchase from them was replacement Camry in 2023. Alan had retired, but a woman who had worked with him was my salesperson and seemed to work in Alan's style, low pressure and helpful. In the last week of May 2026, I brought my 2023 Camry in for a free car wash. While I was waiting, the woman who had been my salesperson in 2023 came by and said hello. TBH, I didn't recognize her, but my memory isn't so good after age 70. I told her that I was just here for a wash, but was thinking about an electric car replacement for my wife's Subaru 2016, since we had just gotten solar panels on our home. She showed me bZ and I asked if I wanted to drive it. As my Camry was not out of the wash yet, I said sure and went for a drive. Then they wanted to sit down and sell it to me. I said no, I was just here for a car wash and just was talking while waiting for the car to get washed. Also, I would have to consult with my wife since it's would be her car, and I don't even know if she wants to give up the Subaru. They asked me if I wanted to drive the car to my home and have my wife look at it and drive it. I called her, got her OK, and I said OK. She did like the car. Then we came back and again the pressure was really high to buy it right then. I told them that I didn't research this at all. Normally prior to buying a car I would look at reviews, find the dealer's invoice price, find trade-in values for the Subaru, and when my research was all done, I would come in in the last day of the month, which is when dealerships bargain the most. Despite all that, the next thing I know I was in the room with the person to do the sale. Perhaps I could describe her as a very effective salesperson. Or, someone who was took advantage of a 73-year-old whose judgment and executive function may not be as good as it used to be. I never knew what the dealer's invoice price was. I didn't know until later what the Subaru trade-in would be on Edmunds or Kelly Blue Book. When I walked out, I couldn't have told you what the cost of the car was that I just purchased. Normally there are some negotiations back and forth, and the salesperson has to go back to the manager in the rear. The only such thing was her asking if there was anything she could do that would sweeten the deal. I said how about extending the warranty on my 2023. She said she'd never heard of extending the warranty on a different car then the one being purchased, but the manager approved it. We never talked about invoice prices or military discount. All in all, I'm happy with the car but just not happy with the sales experience On another issue, the bZ has a lot of display options. I think that Toyota should have an expert in operating the car sit down with you for 20 minutes and go through important operating issues. Of course, it's all in the manual. But it's a big manual. One of the things that they should have warned you about, but didn't, is that a Li-ion battery should not be charged to 100% routinely. Just like in cell phones, which tells you that you should charge only to 80% most of the time to maximize battery life, the charge on the traction battery should be kept between 20% and 80%, except for the occasional long trip where you need to charge it to 100%. This is not noted prominently anywhere. I research it online. I called the Toyota service department and they had no idea if limiting the charging to 80% was recommended, nor how to limit the charging. I found it in the manual and you can set the charge limit to 80% or whatever you want. They need to have somebody sit down and take you through the car everything from charging issues like this, to adjusting the height of the tailgate, to customizing the seat and mirror positions to the two drivers using both facial recognition or keys.

My experience with Toyota of Tampa Bay was absolutely unacceptable. The entire car- buying process…read morefelt deceptive and extremely shady. My 80-year-old stepfather, Tom. a Vietnam combat veteran, handled all of the negotiations. I only signed the paperwork because I trusted that everything had been honestly disclosed to him. Afterward, I discovered that an almost $3,000 Premium Protection Plus (PPP) package had been bundled into the vehicle price.This was an optional product yet it was never clearly disclosed during negotiations. Had we known, we would have negotiated completely differently and may never have purchased the vehicle. The vehicle also had multiple areas of damage. When I filed my BBB complaint, Carly McCall, Executive Assistant, told me the dealership knew about damage before selling me the vehicle, that it had not been certified, and that the damage was supposed to be repaired before the sale. I have filed complaints with the BBB and FLHSMV and am looking into additional complaints regarding the treatment of an 80-year-old Vietnam combat veteran. This is not how an honest dealership should conduct business. Customers deserve transparency- not hidden optional products and vehicles sold before known issues are properly addressed. I strongly caution anyone considering Toyota of Tampa Bay.

Best dealership in the entire United States! Grace got me a great deal for an updated vehicle and…read morefair value for my trade

great deals and selection on pre owned inventory and new was really great to have a lot of options…read moreavailable in all prices ranges

The entire process was amazingly simple! I entered my VIN # and within a few minutes I received a…read morefair and reasonable offer. I was able to arrange a vehicle pickup in 48 hours and after a quick vehicle inspection and a few entries on the IPAD. My vehicle was whisked away. I would like to add that the young man who collected my vehicle (Brett) introduced himself with such enthusiasm and passion for his work. He throughly made the entire experience a pleasant one and kudos to him for being a positive reflection of your company and commitment to customer service and satisfaction.

Selling my car was super easy and convenient! Driver was professional and knowledgeableread more

It was an easy and stress free experience from application to sign and get the keys! They were very…read morehelpful and friendly. Happy with my experience.

I highly recommend getting your car serviced here at Carmax. Everyone at this establishment is very…read moreknowledgeable about many different car models and such. I had an issue with my Subaru and my tire pressure light stayed on which was an issue because I never truly knew when my tire pressure was actually low. I made an appointment with Chris at the front desk and he was very kind and accommodating. My favorite mechanic is Eddie V. He's the best of the best and I highly recommend you book with him. He knows the ins and outs and he's very good at what he does. I love that he's straightforward too because we all know mechanics find other things wrong. But, Eddie is passionate and compassionate. No swindling here and you are in perfect hands! All in all, he fixed my tire pressure light in under an hour and I left a very happy customer! Also, they've got cool cars in the showroom you should totally check out.

I had an absolutely wonderful experience with Jose in the Parts Department at Gettel Stadium…read moreToyota. I had been searching everywhere for a discontinued Toyota part, #75533-42041. A wonderful parts employee at another Toyota dealership searched Toyota's dealer inventory system for me and discovered that Gettel Stadium Toyota in Tampa showed one remaining in inventory. When I called, I was fortunate enough to speak with Jose. He confirmed that they actually had the part! After so many unsuccessful searches and canceled orders, I could hardly believe it. Jose then patiently walked me through how to find the part on their website and even stayed on the phone with me while I looked for the correct parts page. When the website showed the part as unavailable, Jose didn't simply tell me there was nothing he could do. He knew the part was there, so he graciously agreed to take my order over the phone and arrange to have it shipped to me by UPS. What may have seemed like just another Toyota part to someone else meant so much to me because of how difficult this particular part has been to find. Jose understood that and took the extra time necessary to make sure I could purchase it. Customer service like this deserves to be recognized. Jose was patient, knowledgeable, kind, and genuinely interested in helping me. Gettel Stadium Toyota is very fortunate to have him in their Parts Department. Thank you so much, Jose, for helping bring a very long search to an end. I truly appreciate everything you did for me and will remember your kindness for a long time. Five stars without hesitation! I can't thank you enough, Rachelle Stewart

I updated it I purchased a 2020 Kia Optima from Gettel Stadium Toyota on Saturday, 8/2. While the…read moresales process was pleasant, the post-sale customer service and quality control have been an absolute nightmare. The very night I drove the car home, both a "Check Brake Light" warning and a "Service Required" message appeared. I brought the car back the next morning (8/3), where a technician simply reset the light, adjusted the housing, and sent me on my way. By the following morning (8/4), the exact same safety warning returned. Hoping for a real fix, I scheduled a service appointment for Wednesday, 8/5 at 6:00 AM. I arrived early at 5:55 AM, only to sit in the waiting room for four wasted hours because the technician didn't show up until around 10:00 AM. Their second "fix" consisted of merely bending tabs inside the housing. Unsurprisingly, as soon as I pulled into my work garage later that afternoon, the "Check Brake Light" warning came back on for a third time. When I called to request returning the vehicle due to a persistent, unresolved safety defect on a car I had owned for less than 72 hours, Gettel's attitude completely shifted. I was dismissively told the deal was already funded, that an intermittently failing brake light is "not a safety concern," and that I was on my own to take it to a Kia dealership for a diagnosis. On 8/6, I took the car to an authorized Kia dealership. Kia diagnosed the defect immediately: the light fixture itself was faulty and required a $330 replacement. To make matters worse, Kia's inspection revealed that basic pre-sale maintenance Gettel was supposed to perform before handing over the keys was completely ignored, leaving me facing additional unexpected costs right after putting $3,000 down. Gettel Stadium Toyota passed off a vehicle with an active electrical and safety issue, forced me to wait four hours for a non-existent repair, and completely washed their hands of responsibility the moment the check cleared. Do not buy a used vehicle here unless you are prepared for immediate mechanical issues and zero support. I am fully willing to amend or remove this review once Gettel management makes this right by reimbursing the $330 repair bill for the brake light assembly and completing the overdue pre-sale maintenance at no additional charge to me. Until this is resolved, I will continue sharing this detailed, documented experience across every major review platform, my social media channels, and local community networks. The response received so far has been to call the generic service number. I've been transferred to the "manager" 3 times today, no answer and have left several voicemails. I will continue to post reviews daily to different platforms until some form of resolution is presented. Received an email communication from the general manager who said I would receive a call from the service manager Saturday, 8/8 to discuss the issues further and still haven't heard from that manager. Continuing to spread my reviews on the dealership until some resolution has been reached.