I took my car to Main Tire and Auto today because I thought a fuse had blown that works the lighter…read morethat we use for charging stuff on the road. One of the mechanics saw me drive in and met me at the car to see what I was coming in for. I explained and he told me to just wait there for a second and he came back with something to test the fuse, went back in got the right fuse and replaced it all within about 5 minutes. I asked how much I owed him for the fuse and he said "how about $2?" I gave him $5 and was on my way. I went there all prepared to do some reading while I waited and barely made It out of the car much less went inside the shop. I had never been to Main Tire and Auto before, but will not hesitate to go back for a larger problem.

If your looking for a poorly built car and dealer that's not willing to fix the problem look no…read morefurther Bergstrom Audi of Appleton has got you covered. The vehicle I purchased 2 years from today has been nothing but problems and no help what so ever from the dealer. They are willing to take your money and not stand up for the product they sold. First the transmission failed in the middle of a three lane hwy. Next found out that you will need to buy snow tires with your new Audi, the tires that come stock are a death trap in any sort of snow. Want to get half the milage as advertised Audi has you covered. Want to get windshield wipers that done work right yep that's included. Lastly want the cruse to fail, yep thats included also. Best part about the cruse failing on a car that's less then two years old is the fact that its not covered under warranty and Bergstrom Audi is ready to do nothing. One last thing they are great about doing is lying about the features of the car during the sale and telling the customer to go pound sand when questioned about it. People save your self the money and hassle go some where else where people care.

I was looking for a specific vehicle on the audiusa website. That search led me to Titus Brygger, a…read moresales associate with the company. Titus was excellent. He helped navigate a complicated loan application/process that resulted due to my business being the actual purchaser of the vehicle. In addition, it was an out of state entity. Titus went above and beyond during that process and has continued to offer support. I live in Washington state and flew to Appleton to purchase and take delivery of the vehicle, not an anticipated repeat customer. Titus made it all come together. Young and energetic, Titus is committed to customer satisfaction. A small issue lingered after delivery. Titus did not give up or make excuses! He stuck with it until it was resolved and I am so impressed! I highly recommend Titus Brygger and Bergstrom Audi of Appleton for your next vehicle purchase, you won't be disappointed!

We love our Lexus RX350. It is in mint condition. Thanks for the sale. This is the second purchase…read morefrom your dealership. Get more Lexus vehicles and I will buy another one. Thanks again for the sale. Torland and Billie Jo Cornelius-Adkins

I recently bought a Toyota RAV4 from Cruisin' Auto Sales. I didn't have a lot of money to spend,…read morebut I was able to get something more than decent within my budget at Cruisin'. We drove up from Milwaukee to look at the car and test drive it. There were no high-pressure sales tactics and Paul (the owner) seemed very above board about everything. He didn't even take a copy of my driver's license before I drove it and he didn't accompany us on the test drive (which I liked as my husband could freely discuss the purchase outside of his earshot). I loved the car and was afraid to lose it, so he let me put a hold on it (for $100) until the next day when I came prepared with my bank check. From what we could see online, I believe the price we paid for the car was $500-$1000 less than anywhere else and they had thoroughly cleaned it and done some brake work on it. When I came back to buy it the next day, the owner's son noticed his dad had miscalculated the price by $16 and gave us $20 cash back to compensate. The tank was even full of gas when we picked it up and the car had been given an oil change. I've taken one long road trip with it so far and have had no issues. Side note: A man was at the dealership when we came to pick up the car who said he had bought several cars from Cruisin' and was highly satisfied. This made me feel even more confident about my vehicle purchase. Paul doesn't have hundreds of vehicles at his lot, but if you are car shopping on a budget he had some of the nicest vehicles that I saw on my search.

I have ZERO idea what the ratings are about, honestly. I would like to say I dealt with 4…read moredifferent individuals plus multiple nice run in's with others. I do have history at Bergstrom, full discloser. But these are some of the most knowledgeable interesting and friendly people I have had the pleasure of working with. I have been around the block, with many dealers. Pretty much each had an individual that was great if you had a connection. Enterprise Motorcars, every single person was fantastic. Understand I am not easy to work with .... Plus my favorite thing to do is be in work boots baggy pants and some "inappropriate" shirt, just to see my reception, they passed with flying colors and even got the joke.

My step father died in December, 2019, and his car, a BMW convertible 328 Series located in Door…read moreCounty, was dead as a door nail. We had the car towed to the dealer where it was determined it needed a new battery, some recall issues repaired, and a cracked oil pan. First, I have to say that everyone was absolutely wonderful. Someone even helped patiently explain the car to my mom and I, which was really appreciated. I am disappointed, however, that within three weeks it appears the brakes need to be repaired. The invoice stated that "a guest states battery is (sic) died and please do full inspection on vehicle." I tried to email the service advisor who emailed me the receipt and received no response. I have left a voicemail with a manager and am hopeful for a return call. I originally gave this review a star rating of 3; because I was disappointed something went wrong so quickly. I have updated my review to 5 because I did receive a call back from Bergstrom and they are making me whole. I cannot say again how pleasant everyone has been to deal with and after this experience, I would recommend them.

Over last 10 yrs, have purchase & sold back a total of 4 vehicles with Don, Nick & Max. It doesn't…read morematter who sells you a vehicle, you get the same quality, attention and honest discussion. I've always felt like I got a good deal on a very good, low-mileage vehicle that will last. Kudos to the service/detail crew as the used vehicles look brand new when I received it. The one time I did have an issue with the oldest vehicle I purchased, Jacobsen stood behind it and I had no issue getting it fixed under extended insurance I took out on it. These are the reasons I had continued to purchase from Jacobsen, and will continue to in the future. Thank you Max, Nick & Don, excellent job in all facets of the vehicle purchasing process, much appreciated!

I've bought my last two vehicles from Jacobson Auto and, due to their incredible customer service,,…read moreI'll continue to buy from them. Don was exceptionally friendly, knowledgeable, and patient with me. He even stayed 20 minutes after closing to walk me through vehicle features and prep documents I could bring with me when I go to the bank. He ended up giving me a great price for my trade in too. I'm a lifelong customer.

Well I have to say, I was a little worried about my vehicle after my purchase. The sticker was out…read moreof date and the monitor wasn't reset. I emailed my salesman but he didn't get back to me, out of the office. However his manager did call, looking for someone else it sounded. He offered to pay for the service I was going to get! What an awesome thing to do, so cool I had to make an account to share! The vehicle was definitely priced reasonably as well, I miss the sport of haggling but I understand why they cut it out here. Terrin made the buying experience fun so he would be my go to! Check them out!

Service department really took care of my car. Had a noise coming out of the engine. Kind of making…read morea loud ticking noise. They were able to figure out what it was and even gave me a carwash after the car was done being cleaned

Okay, I'm not even sure where to start. This experience with Mo was unbelievable…read more I'm a five‑time Honda Pilot owner. I loved my 2023 Pilot, but the newer models offered me nothing new technology wise... sad horn! My Kia Telluride Hybrid is stunning in every way: beautiful color, smooth ride, and an even better buying experience. Thank you, Bergstrom Kia of Appleton, for making this as painless as possible. From the test drive to picking out the color we wanted, by the way, black jade green is to die for, and discovering there are only two of that color in Wisconsin, you made sure it was brought to Appleton. YOU ROCK for that! I can't believe I didn't have to go to some finance office in the corner of the building to fill out paperwork. Again, Mo was absolutely spectacular and took the best care of me. Thanks for the technology in my Telluride. I also appreciate the completely updated purchasing experience.

Excellent team here. They are honest and efficient. If you need a filter or wiper or additional…read moreservice, they will show you the worn part and provide a fair quote. If the part is a little worn or dirty, they will let you know if its something that can wait until your next oil change. I've never felt pressured into "extra" service and when filters do need replacement, its been cheaper to have them do it on the spot rather than ordering online and trying to do it myself (I checked...lol)

It's easy to get oil change how convenient As specially as the winter tim you only need to change…read moreeye on your car in the winter