I'm new to this office, but was extremely pleased with Dominick, staff and my new glasses! Thx.read more

Good service and quality. I have a difficult prescription due to stigmatisms. Dom and the staff at…read moreValOptical went above and beyond to ensure my lens and glasses worked.

Gray team effort to help my father who's hard of hearing and had beginning stages of dementia. They…read morewere so attentive and never rushed me as he's not bilingual and I had to assist and translate. TY for such a smooth transaction!

Professional! Quick!…read moreSuper nice staff! I currently have "The Teacher Insurance" and my husbands insurance (MTA) This is the only place that takes both! BEYOND HAPPY! I called the same day for an appointment and they were able to fit me in. No wait! As I entered both Ladies were welcoming and briefed me with my insurances.(which I loved, I never know which insures covers what) Social distance was a priority. Everything was clean and welcoming. The doctor was able to see me right away, I literally spent no more than 45 min with exam. She was extremely nice, easy to speak to, (some doctors get right to the point and brief) she was very thorough, explained the exams and completed the different eye tests! She took her time where I didn't feel like I was a number or a patient entering a revolving door! I inquired about colored contacts she even provided me with samples of different colored contacts! I would 1000% recommend this vision care!

I didn't have an appointment so I called to see if I could have my 8 Y.O. son's eyes checked. I…read morespoke to Ronaldo who kindly agreed to fit me in right away between his scheduled appointments. Doctor Fuchs was great with my son, and Ronaldo was helpful with our glasses selection. My son can get nervous in clinical settings but he had a great time, and is looking forward to getting his new glasses. Fair warning - if you're like me and you haven't bought glasses recently - they ain't cheap. Prepare yourself bc insurance only reduces your bill by $100. The rest is out of pocket.

Customer was great and on point. Very knowledgeable and friendly staff, will definitely recommend…read more Their array of frames are nice. Price is competitive.

Love this place! Been with them a few years! My entire family goes. Awesome help with all our…read morepurchases. Very very helpful with the cost even with insurance. Highly recommend.

Customers Beware. this the very WORST customer Service that I had ever come in contact with…read more The young "Lady" behind the counter was actually RUDE to my wife, we left and will never return again.

Worst glasses I have ever gotten in my life. Strained…read morefor a year trying to focus. Arrogant employees who are only intrested in the hard sell markup. Prices are astronomical, care and quality stink. Go elsewhere

I had an amazing experience at this location. My sales person, Gully, went above and beyond to make…read moresure that my order was done correctly. Initially there was an issue with the delivery and she gave me her personal cell phone number so that I can text her for updates. Not only did she take care of ensuring that my order went smoothly but she also worked with me on receiving an additional pair at a very, very reasonable price. I highly recommend requesting Gully when visiting this location.

Excellent care , Contact Lens prescriptions are handled with care. Dr. Galan is very caring of his…read morepatients and their eyes.

This was my first visit to Diamond Vision and there aren't enough nice things to say about this…read morebusiness . The staff is amazing and super friendly. The optometrist. Dr Galan is amazing, super friendly and takes his time listening and explaining everything. Highly recommended. Ten star service.

i've been coming here with my parents & brother since i was in the 4th grade. im 23 now. the only…read morereason i'm deducting a star is because you always seem to wait quite a while before being seen for your exam, BUT other than that i always have & hopefully will always be a loyal customer. even now, i live in california but i still make it back for my annual appt. all the ladies that work here know us & have never done us wrong, especially Marie - she always hooks us up!

This place is the same as RVC Optometric Associates. The front desk is usually staffed by a couple…read moreof older women who are grouchy and have no customer skills. My wife went here for an eye exam and to get a new prescription for her contact lenses. She was charged full price for both even though we had insurance. When her lenses were ready to be picked up, she called our insurance carrier to verify our coverage and was told that she should not have been charged anything. The insurance company contacted them directly and spoke with Judy who tried to twist the story to say, they charged her because they thought she would be getting eyeglasses too. My wife never mentioned anything about getting eyeglasses; its obvious they made a mistake and were trying to justify it rather than apologize to the customer. When I went to pick up her lenses, Judy was there and did not apologize or say anything. Horrible customer service from someone who blatantly lies !!! Safe to say, we won't be going back here.

Worst optometrist, staff is incompetent, dr galan fitted me for a scleral lense that fit…read moreincorrectly and charged 1000 dollors, He is not qualified to make this lense, He overbooks and keeps patients waiting for over an hour, insurance paid for my lense and he overbilled me, the optician , scott, thinks he is a physician, he was trained to fit eyeglasses, not too difficult, staff is like 13 yrs old , and unable to answer questions.

I've been seeing Dr. Galan for my eye exams for over 15 years. He is always very knowledgeable and…read morethorough. His contact lens prices are reasonable. Recently I lost a pair of disposible lenses on a trip upstate and Dr Galan shipped me a replacement pair within a day. I even travel from queens to see him because I know he will always be honest with me about my eye care needs.

Speaking only on sales associates. I Bought my son's first pair here. That was fine. Went back with…read morea new prescription and the sales associate made me walk out the door. It was a blessing though. I found out they are extremely overpriced about 65% more than another competitor I had to go to. Honestly, I would have never figured it out had the man not been so arrogant, condescending and rude under the facade of being "professional". So thank you, I guess?

What an absolutely awful experience. I had absolutely no problem with the initial exam, the…read moreglaucoma check, or the examination by the optometrist, including her refraction. The problem arose when I came back to the store to pick up my glasses. This is not my first rodeo with eyeglasses or dealing with optometrists. When I walked in, I introduced myself to the optician with whom I worked originally and said "oh hi, I'm glad it's you" and it was all very pleasant. She has me sit down went to the back to find my glasses and she came out and put them on the table. It has been my experience that normally, an optician will take the glasses, spray them with cleaner, wipe them with a cloth to clean the lenses and then put them on me to be sure that the fit is correct, behind the ears and on the bridge of the nose. This person, Tymequa, was having none of that. And these being graduated bifocals, it is of the utmost importance to have them properly positioned on the head. She didn't bother with that. When I looked up, I had difficulty seeing, and my vision was not clear. It didn't occur to me until a minute or two later, when I took the glasses off and held them up to the light, that I saw that the lenses were filthy! She didn't offer to clean them. We got into this discussion/argument about whether I was holding my head correctly. And I told her that the distance was not good and that the near vision was off as well. Things got very heated very quickly and she told me that I would deal with the manager. The manager, Caesar came out, and was no better. These people do not listen. All they do is interrupt and keep talking and keep talking and keep talking. At some point they need to listen to the patient. I offered to go out to the car and bring in a pair of graduated bifocal lenses that are perfect for me. I suggested they put them under the scope and compare the correction with the glasses that they made for me. That was not happening either. At that point, I simply walked out with my glasses and called corporate. I'm now waiting to hear from corporate and I certainly will not go back to that location to have anything adjusted. PS: When I got home and sat down at my laptop in my chair, the dnear vision was unusable for reading 24 inches away on my laptop, and the distance, looking up at the TV, 20 feet away wa marginal. And yet I must have four other pairs of glasses, all graduated bifocals, and all work perfectly for all distances. I guess you get what you pay for and this place is in dire need of restructuring and re-instruction of the people who work there on how to deal with customers, even if they are perceived to be difficult.

My visit with Dr Weinberger was seamless. He was very flexible with making the appointment…read more Overall, he was super friendly and took the time to explain what he was doing as he went along. He was able to put my son at ease with his new contact lenses. Highly recommend!

#Kind - So super kind! #Professional…read more#Excellent Bedside Manner #Extremely Efficient I waited a bit before reviewing this fine clinician because I just picked up my lenses today; I'm happy to say that he did a great job. Dr. Weinberger possesses great skill & is highly compassionate. He explains everything. I am a Physician myself & would highly recommend him. Very lovely office that is extremely high tech and modern. Very convenient with very easy & comfortable parking. The entire experience was comforting and comfortable!