Justin and his employees are so knowledgeable. Justin has given me options to try before having a…read moremini split installed. He was very kind and respectful. His honesty is 10 stars. This is the only HVAC company I will be using.

I would recommend AGAINST using this business. I had a furnace with a working flame, but after a…read moreguy looked at it, he tells me the flame didn't work. It worked before he showed up. So then he tells me he would recommend a $5000 replacement

They are my go to company. I've used M&M 5 separate occasions at 3 different properties. 2 were…read moreplumbing and 3 were heating/a/c service. Very professional and responsive. Techs were great. Bill paying online. Good prices. I highly recommend them

Dedicated service at a good value (as plumbers go...;-)…read more Needed the kitchen sink faucet set replaced after some years of service. Moen provided a FULL warranty replacement set (Moen rocks!) and Dominic the M&M guy installed this handily for a reasonable charge. Some months later there was an internal issue with this part as well as a number of house plumbing issues that I figured to address at the same time. Brandon and his other brother Brandon set about these other issues but noted that the sink needed a specific Moen replacement part. Meanwhile, they tackled the house pressure regulator, which had been a real challenge for a prior plumber for some reason. Brandon measured the outside pressure and matched this up so our showers were still able to provide the same oomph. This was the root problem to our "water heater issue" - which included relief valve output due to surges. Unfortunately, we still had to buy/install a new overflow bladder. At my request, they also checked all the valves under the sinks and toilets for operation and leaks to see if they needed their packing adjusted or to be replaced. Note: After years of non-use, the typical valve used has packing that can dry and pull back leading to a leak. You can simply tighten up the screw on the front to tighten the packing. If you do replace this valve - go to a better quality ball valve design choice. We also had a significant leak in one of the exterior hose valves - had these replaced with the newer long-valve design that places the shut-off point internal to the house rather than right at the handle. We had them switch out the other one to this, as this will reduce the chance of cracked pipes (and possibly a very soggy cellar) from freezing. Dominic returned and facilitated communications with Moen and eventually did a re-installation. Moen provided an assembly and eventually express shipped a WHOLE NEW faucet set to get this problem solved. M&M was kind enough to significantly discount the charges on the faucet troubleshooting and re-replacement.

I made the transition from oil to gas. They were very professional and all my questions were…read moreanswered. He called when he said he would call and showed up on time. I thought their prices were excellent with great workmanship. Highly recommend.

We were extremely happy with the work Expert Care did at our house replacing our aging central AC…read moreand heating units for new ones. They gave us great pricing for the type/ capacity of equipment we got. Additionally, they were very professional/ knowledgeable, organized/ clean and thorough, and completed the installation very quick: in two days. We would gladly use them again.

I had an issue with my hot water heater and Steve came out the same day and quickly fixed the…read moreproblem. He is easy to talk to, polite, respectful, and communicative, and shows that he really cares about his clients by following up afterwards to make sure that everything is working alright. He is a great choice if you need help with a plumbing issue or project!

worst contractor; abandoned project w 75% of project cost n hardly 25% done; poor workmanship n…read morepoorer manners, no work ethic!

Needed a replacement pump and check valve installed in our 65' house well. I had purchased the…read morereplacement items with the intent to do the job myself, but due to a hernia I needed help. Gardell from Beck Creek came early afternoon as planned and within 2 hours we had our well issues repaired. I would highly recommend Beck Creek for all your plumbing needs. Great customer service and fair pricing.

They are awesome! Excellent workers, super people skills,…read moretimely, trustworthy, great customer service. I have used this company several times, and will never use anyone else. Try them! You will like them!

We decided we wanted to add ductless AC to our home.. Our…read morefirst impression of the sale rep...Gary White.. was what a company person. He gave us a little history about Boltz and said he had been with them for over 20 years...made me think we have the right person for our air conditioner needs, estimate. Its been weeks now! We called the main office and sent an e-mail! Nothing !!!! It must be nice that your business is doing so well that your sales rep doesn't need to drum up new business. At the least, return our phone call. You could still send us the simple job estimate we requested, but I guarantee you won't be getting our business. We were trying to stay with local business. We'll stay local, it won't be Boltz though. Disappointed !

Late season residential AC failure. We have an 18-year-old unit and recognize we are close to end…read moreof life. In this case however it was a simple change of capacitor and cleaning. Our technician John is TOP NOTCH. Friendly, respectful, polite, knowledgeable and hard working. His professional and affable demeanor show that he is a true craftsman and customer focused. Anna the dispatcher is friendly and helpful and sent our tech earlier than expected, which was perfect as we reached mid day 90s with brutal humidity. We've never been concerned by the pricing as it is fair and what you would expect to pay for this service in our region. Despite the family owned company being sold to Rhoads Energy, the fast and friendly and professional response with fair pricing, among other things, are the hallmarks of what the business was and will continue to be with the staff they have.

Very professional. Made suggestions for repair work and passed on information about repairs…read more Would highly reccomend.

Kort did an excellent job replacing our garbage disposal, which had leaked during the night. It was…read morea Sunday and he called me while I was still looking for a plumber on Yelp. We set up a time and he arrived with all the plumbing supplies, ready to work. He tested the new disposal, cleaned up his tools and left. Kort is extremely knowledgeable and answered all of our questions. We highly recommend Kort and his company. We will definitely call on him for future repairs!

We moved from the Reading area to Ephrata and had furnace problems. I didn't renew my maintenance…read morecontract since I was really busy and wasn't sure if they supported propane furnace in a manufactured home. They did and when I called this morning the tech arrived at 11am. He diagnosed the problem within 30 minutes and got us running. We had used a local company and they took five days and never resolved the issue. The furnace is 16 years old and needs to be replaced, which I will only trust UGI to take care of. I also made sure my maintenance plan was paid for the year. We had UGI natural gas in our old home for 19 years and had the maintenance plan for six years. Well worth the cost for complete piece of mind. Sales rep gave us a price for a new furnace on 1/6/2020 and they installed it today 1/8/2020. You can't ask for better service than that. Unfortunately we found that the condenser-coil is bad and since the a/c is just as old, they will come back in late March to replace them. Not what we wanted to hear but at least we know what we are in for.

They turned off my gas and did not relight it so I was cold. After $600 service fee calls, the leak…read morewas not fixed and they did not relight my boiler that was working before they turned it off. Update; I had some one else come and fix the gas leak. They turned on my boiler and it's been working fine: I had to replace the circulator valve which UGI did not notice