I've been bringing my car here for several years now. It recently needed a new muffler and new…read morebrakes. The work was done in a timely fashion and was reasonably priced. It runs like new. HIGHLY Recommend!!

Thank you Libby and Mike for going above and beyond all of my expectations when fixing my car. Both…read moreof you are very professional, and Mike , thanks, for quickly diagnosing and repairing my car. You are a superb mechanic, and you stuck to your very reasonable quote. You deserve more than just five stars.

If you are looking for an honest and professional shop to service your car, this is it. I was…read moreimpressed with Jay the manager and Matt the mechanic. I will return and recommend. Although they have sales goals like everyone else, they don't pressure you or up-sell you. Their work is quality.

My Father went to buy 1 tire and have my winter tires taken off my car. I didn't have any lights on…read moreindicating a issue with my tires before going to gills. The gills employee told my Father my sensor was broken. My Father was told it would be $50 to replace. I told my Father not to have gills replace the sensor because it was fine before going to gills. The service light for my tire is now on after they swapped my tires. The logical conclusion is they broke the sensor.

I needed a state inspection on a holiday weekend. They went out of their way to squeeze me in and…read morewere super efficient. I highly recommend.

Came in with my 2015 Elantra. Never had an issue before. They told me my 3rd break light was out…read moreand I gave them the go ahead to fix it. They came to me 5 minutes later and told me that there was a broken wire and they had to fail me. The light was still original, it was working last week, and that compartment had never been opened before. The wire was bright, shiny copper. It was clear it had just broken. They charged me $35, gave me a reject sticker, and told me they couldn't do anything. The kids doing my inspection were fresh out of highschool. Now I will have to pay probably $200 to get the wire fixed and I still don't have my inspection. Go somewhere with real mechanics and save yourself the potential problems.

While visiting Williamstown, my ailing car refused to start. The dealer I bought it from was a…read morefriend, willing to fix it or take it back. I had the car towed to Carpinello's, having been told it was a family-run repair shop. I explained that I'd like to get it running if possible but by no means wanted to undertake expensive repairs. When they failed to get in touch with me in the course of the day, I went to the shop and stayed in the waiting room for several hours to make sure I was available to discuss the work, but I never got more than vague reports about what was up and never had the chance to speak with the mechanic directly. In fact they simply replaced parts until they found what was wrong, and presented me a bill nearly three times what I had set as a maximum. When I protested, the owner was rude, vulgar, and ultimately threatening--said he would yank the new parts out of the car and leave me push it off his property. With no idea what to do (I've never had so unpleasant an experience with a merchant) I called the local police. The officer I spoke with told me that the shop had a bad reputation and suggested another garage. Ultimately I signed the car over to them rather than pay the bill, which was more than what I had paid for the car. In a final indication of the ethics of the operation, the owner's wife said as I filled out the paperwork that the good news was they wouldn't have to disclose to a potential buyer that the car failed emissions because of the way they obtained it. I don't go around trashing people--I think this is the only bad on-line review I've ever written--but I've never been so badly treated by a business. This happened some time ago, but the management is still the same.

My family and I have been taking our cars to Purple Valley for years. They are excellent at…read morediagnosing problems (even better than a dealership). They're quick to do just the work you need and nothing extra. They're honest, communicative and reasonably priced!

Great quick and reliable service for an oil change and a battery replacement…read more The reason I selected this shop was the reviews that stated that they are both reliable and honest. reliable but I do have to question the honesty. The current issue for concern and the 1 star rating is they charged my 18 year old daughter $388 for a Super Start AGM- Platinum 94RPLT battery. This battery is no more than $250 (less refund on core) at any auto part store. Here is the listing for the identical battery at O'Reilly: Super Start Platinum AGM Battery Group Size 94R H7 - 94RPLT. $249.99 Each + Refundable Core $22.00. https://www.oreillyauto.com/detail/c/platinum/super-start-platinum-agm-battery-group-size-94r-h7/ssbq/94rpltk I will assume this was either a honest mistake or I simply did not have full information. I will certainly change my review to a 5 star when I get a satisfactory explanation or a credit on the actual price of the battery. Mistakes do happen and, perhaps there is a very plausible reason for the battery being so much more expensive than what the advertised price is at most every retailer but I have called and emailed multiple times to get an explanation but no return email or call.

I have been going to nite owl for years. Never had a bad repair at affordable price. I recommend…read moreanyone using nite owl for all you auto repairs.

Service and work started out great, however each time something was repaired another thing was…read morewrong. Bill let's cars go out of his shop without checking the so called mechanics work. My last experience was gas flooding Cumberland Farms gas pumps because a gasket was not tightened properly. That was the last straw. Better to go to someone more knowledgeable, oil change ok, anything else forget it.​

I went for a sticker and it failed. I was informed on what I need to fix and over look the existing…read moreparts that have to do with the part that I had to replace. It's good to know even if your not a mechanic. Thank you.

Our Family has been going to Gene's sales and service for at least 30 years. They always have…read moreprompt and courteous professional service and customer support. They make you feel like family When you visit the shop. I would recommend them to anyone who needs auto repairs or looking for a vehicle inspection or other automotive needs.