Owners are friendly and responsive and have already made me feel like a longtime customer!read more

Excellent service since day one! My pool has looked beautiful ever since. The team is kind and…read moreprofessional.

This was the first time I have used Water Medic. How nice to experience a high level of integrity…read morein every respect. Cody replaced and programmed the PC Board that controls all systems associated with my pool, spa, chlorine generator, heater, etc. It is very apparent to me that Cody is extremely knowledgeable and detailed. He answered all of my questions relative to future upgrading of other pool equipment, in a detailed, understandable manner. Overall, a great experience for me, at a very fair price.

I had a leaking water pump and next thing, no water to the house. I called in the morning and they…read morehad Nick R over in 2 hours to fix that and another problem. He and his co~worker were amazing. They explained everything thing in detail and took pride in their work. I was refered by my co~worker to this company when I first moved to Florida and they always are so accommodating, fast, and give exceptional service A+++++

Bradley is a licensed contractor which means a lot to me and my husband. He is exceptionally…read moreknowledgeable and has helped us with everything related to our pool, pool pavers, and pool equipment. Bradley has great work ethic rarely seen today and in SWL. We can't thank him enough for his dedication and help before, during, and after the hurricane/flood. Brandon is also very good and provides friendly and professional pool cleaning service.

They did a beautiful job, he was very professional and took time explaining how our pool equipment…read moreworks. We highly recommend ultimate pool care to anyone who is in need of a hard and dependable worker.

Friendly staff, but an absolute customer service nightmare…read more I ordered an in-stock solar pool cover online, only to find out hours later via a phone call that the store had an inventory error and no stock. Instead of canceling it for me, the store told me to do it online. What followed was hours on the phone with customer service. First, I was promised a cancellation that never went through. When I called back, I was told it was "on hold" and couldn't be canceled. Another supervisor then claimed orders can never be canceled once placed. Finally, after a supervisor called the store directly, they managed to cancel it. The local staff are friendly, but the backend support is an absolute circus. Spending hours on the phone to cancel an order they couldn't even fill is unacceptable. I won't be back.

Manager has bad attitude and manners so I had to go to the North Cape Coral shop to Tammy to get my…read moresample evaluation.

MaryEllen was super informative patient and helpful, you can tell that the company cares about…read morelong-term effects and what will keep your pool in check rather than looking to upsell. Quotes and service were efficient and reasonable great job and contribution to the community!

I would rate them less but I guess the lowest you can go is one star , they were hired to shock and…read moremaintain a pool with weekly service..... apparently that was to much for them to handle , then they were hired to install a pool heater, again maybe to much for them to handle as they were called back repeatedly to repair a pipes that were leaking and to put back a pool chlorinater that they removed and didn't put back until told to, I don't know where they claim to have so many years of service from unless they are Combining all their years together... even then I doubt they have the necessary experience to handle a kiddy pool... I would never recommend them to anyone ... and the rudeness isn't going to win anyone over either...

We are staying at the Fort Myers Rv Resort for three months. We have come to here for four years…read more This is the first time that our pool has been this clean in the four years we've come. The gentleman you have worked on the pool is Alex . He has done an absolutely brilliant job of keeping our pool like it should be. I just like to thank you and Alex for the work he has done the residence of this Resort this winter.

Just wanted to say how great our experience with Pool Troopers of Ft Myers has been, and a special…read moreshout out to our weekly guy " Paul", who is by far the best tech we have ever had . He's careful and thorough , and takes his time to get things right. You can just tell that he cares about what he does and takes pride in his work. He listens well , which is a sign of a smart , disciplined person. Please let Paul know how much we appreciate him Thank you Mike Tavery, Cape Coral , Florida

great people and great service would highly recommend if not for service the go see them with a…read morefree water test.

This company is no good ! They are only there for the money and not to provide a good service . My…read morepool has stains from not scrubbing properly. I purchased a water timer from them to fill up pool when needed , the water timer apparently was not properly working and water was on for an entire week . Our bill came to $1.9k . When asked , they simply said I signed a water waiver and they were not responsible and tried to charge me for a new water timer . DO NOT GO WITH THIS COMPANY

Real Nice Pools is the REAL DEAL. They provide true expertise in the design, repair or renovation…read moreof your pool. They provide unbiased reviews of available options / equipment, the associated pros and cons, thus providing unquestionable value for their customers. If you need a pool pro, this is your company. I have used them.... I highly recommend them.

Just had my pool re-finished and couldn't be happier with the work and service from start to…read morefinish!! Ashley who was first on the job to go over everything from procedure , scheduling , color selection and any questions i had . Very professional and helpful. The plaster crew was great , worked very hard and the job was left cleaner then when they arrived . Excellent work !!