Dr Pillai is very thorough and explains her care and treatment very clearly. Her support staff is…read moreextremely knowledgeable and very friendly. I highly recommend this doctor and her practice!

I was very fortunate to have Dr. Gila Pillai as my trauma surgeon after a femur-neck fracture while…read moreon vacation in Rehobeth Beach. Her surgical skills were outstanding--she was able to perform an internal fixation rather than a hip replacement, which thrilled me. My recovery so far has been smooth, and I'm incredibly grateful for her expertise. Although I only met Dr. Pillai briefly in the hospital, her office has been excellent with follow-up and responsiveness through the patient portal, which I truly appreciate. I do feel Dr. Pillai could have spent more time answering my questions in person, but it is more important that she has excellent surgical skills. A special thank you to Morgan, who has been a wonderful and caring representative for Dr. Pillai's team. Overall, I highly recommend Dr. Pillai for her surgical excellence and the support of her outstanding office staff.

After a failed attempt with another orthopedic physical therapy provider I switched to POA in Ocean…read morePines and can't be happier with the results. The front desk is professional and efficient. The physical therapist is very professional and her careful program of therapy for me has greatly improved my situation in a little over 4 weeks of PT. The treatment room is spacious, clean and can handle multiple patients at one time without one feeling crowded during treatment.

Care was not great. Felt very impersonal and my pain was never resolved. Even when I told them this…read moreisn't working they continued with the same measures. It was a complete waste of money.

My doctor is excellent. Took the time to explain everything thoroughly to me, including options,…read morepossible side effects of a partial knee replacement surgery, expected longevity of the knee, and every other question I could throw at him.

They rescheduled my surgery multiple times. I sent a message through their website. I told her I…read morestill wasn't 100% from that mysterious "flu" that had been going around, and that in the meantime, I had been notified that my dad had died, and that I'd call her when I was ready to reschedule. I got back in here just a bit ago and I had a voicemail message that it was the 'fourth time she had called and left a message'. No name. No company name. So I had no idea who was calling or for what. Called the number back and found out it was this place. Dr. Said's scheduler got on the line and told her about her message she left and that I didn't appreciate and did not care how many times she called (she should have taken the hint if nothing else) but that clearly she hadn't got my message that my dad had died and I'd call when I was ready. I went on to say that at this point, I felt harassed and to delete my number and never call me again. I hung up. The couple of times I saw Dr. Said, I never had an issue. His scheduler acts as though she gets a percentage of every surgery he does! If I keep getting rescheduled, clearly he has enough work to keep him busy, so why is she so pressed to get ME on the schedule when everyone else's surgery is a priority over mine? I'll never go there again and tell everyone with a pulse not to go there either if they get stuck with Dr. Said's scheduler.

The 1st front desk girl needs customer service training. The other young lady with the dark hair…read morewas kind and more professional. Everyone else we had any interaction with was kind with excellent customer service. The physician was excellent, very knowledgeable, feel very comfortable with the physical and the physicians aids explanations of everything. The entire visit would have been great if it wasn't for the 1st front desk girl and her unprofessional customer service. I would have given more stars, but if the front of the office isn't right it can stress a patient, which can male there blood pressure higher normal during the visit. I've been here before with other patients and never had any issues until today, which upset me with the light hair front desk girl.

Very Good Quality Care and Customer Support. Knowledge Staff Totally Skilled And Professional. Very…read moreHelpful Service Team.

I cannot say enough about this incredible team of physical therapists!! if you're hurting these…read moreguys and gals know exactly what they are doing. The only thing you have to do is listen to them! And definitely do your exercises at home. I walked around for a year with a torn rotator cuff, thinking it was going to get better. It did not. I called Eastern shore physical therapy up and in two months I was able to lift my arm up in the air again... the whole team are excellent and they have each other's backs that's what I truly adore about them! Very clean very professional if I could give 10 stars, I would!

I had a Trapeziectomy and came to Eastern Shore Physical Therapy for rehab. The entire staff from…read morethe front desk to the therapists treated me with the upmost respect and kindness. The facility was clean and well arranged. I was treated with kind and concerned therapists who worked with me twice a week and by the end of my sessions, they had me feeling back to normal. My range of motion, grip strength and dexterity have returned all because of the PT and exercises that I had. I want to commend Kristen, Jenna, Mark, Ashley and two students doing rotation there, Olivia and Luke. I was well cared for by all of them and would definitely recommend East Shore Physical Therapy to all who need physical therapy. Jessica at the front desk needs to be recommended too. She's professional, knowledgeable and friendly....always accommodating as best the schedule allows. I pray that this survey is shared with all I mentioned and I definitely thank Eastern Shore Physical Therapy for my care. I had a very healing experience.

Awesome! From the staff with check-in, visit with Katie Dennis-NP, check out and with Labcorp for…read morebloodwork, this place is awesome. My primary assigned to me was Katie Dennis, OMG, what a wonderful person. She takes the time and listens and is very thorough. She is such a pleasant person. Wonderful personality and doesn't rush you. This place rocks. If you are in need of a new Primary Care Physician, you must contact this office.

Had a 5 star visit at this place. A wonderful therapist (Levi) and great treatment and advice…read more Very patient and knowledgeable. Highly recommend this place/therapist.