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    Bernal Cutlery

    4.0 (5 reviews)
    Closed • 11:00 am - 5:00 pm
    Updated 3 months ago

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    The Wok Shop - free spatula after i purchased a wok and a lid

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    I finally got a wok to cook fried rice. Only gonna get better at it from here. The lady does crack…read moreblunt jokes so just be prepared to laugh.

    I heard about The Wok Shop through social media and happened to be in the market for a new wok, so…read moreI decided to stop by. Walking in can definitely feel overwhelming at first because the shop is packed wall to wall with kitchen tools and woks in all different sizes and styles. If you're not sure what you're looking for, I highly recommend asking for help. Tane, the older woman who works there, is definitely a character. She's very blunt, which caught me off guard at first, but I quickly realized it's just her personality. Having worked in a bank in a past life and dealt with all kinds of people, I didn't take it personally. Honestly, it felt like she was testing whether you actually know what you're doing in the kitchen. I even overheard her being very direct with someone else who clearly didn't, which was kind of interesting to witness. Once we got talking, we ended up having a great conversation about woks and cooking in general. She really knows her stuff. I left with a wok and a few other items, and since I spent a decent amount, she even threw in some freebies, which was a nice surprise. Overall, the whole visit was an experience in the best way. If you're looking for high-quality, special woks and don't mind a little personality, this place is absolutely worth checking out.

    Williams-Sonoma

    Williams-Sonoma

    (12 reviews)

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    Stay away from this business!!! I had purchased a sheet set from them in December 2022 for $120 and…read moreafter a few washes the sheet is coming apart. I contacted them about returning it for another sheet set and they told me their return policy is 30 days but they can offer me a basic 10% discount on my next order. Why would I give you more of my money for another possible defective item? I will never do business with this company again and I advise everyone else to do the same because they don't appreciate their customers.

    This is a review of the parent company of West Elm. TL;DR…read moredo **NOT** buy anything that you cannot get in the store, and expect privacy violations with your data. It has been more than a month since we ordered a couch, but still no couch. First it arrived broken. Then the replacement parts get misplaced at the warehouse. We were supposed to get the replacement couch last Friday. Then it was supposed to be today. Once again, a call comes saying someone screwed up. Now we don't even know when (if) it will come. 2-3 weeks really means 2-3 months. This is what you get for a $299 shipping fee. And to add injury to insult, they somehow got ahold of my three-year-old child's name and are addressing the delivery confirmation/shipping emails to him. It seems WSI is spending far more money on their ML/DA departments then on actual product. I guess COPPA means nothing to WSI.

    Le Sanctuaire

    Le Sanctuaire

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    I ordered 163 dollars worth of products from this horrible company for Christmas. Never received…read morethem and sent numerous emails to the email provided. No response until they said address not deliverable. They stole my money and they are thieves

    Perhaps I missed the point. Perhaps I need to increase my flow before I step foot in here again…read more Perhaps, when I hear that a place is a "mecca" for gourmet foodies; a palace containing an abundance of spices, I believe I'm about to set foot into a shop that has at least one wall lined with spices. No, dear friends, this was not the case. Instead, i walked into a practically empty (as is the "less is more" style, I suppose) shop, featuring essentially one brand per genre of cookware (ie. one brand of knives, one brand of kitchen gadgets, one brand of dish ware, silverware, you get the point). Their selection of books was the only standout aspect of Le Sanctuaire for me, lining a few shelves in the back -- not really a redeeming factor, if you ask me. No worries though, because I am on the hunt for obscure spices that folks have been claiming I would definitely be able to find in this "sanctuary". Well, shocker, the "less is more" goes for their spices as well. I was unable to find one obscure spice that I was searching for. Not only that, but they carry only one brand of spices, all prepackaged, all outrageously priced, and rather underwhelming to boot. Am I disappointed? Yeah, you could say that.

    KZ Kitchen Cabinet & Stone

    KZ Kitchen Cabinet & Stone

    (91 reviews)

    KZ was one of the reasons my recent remodel finished in four weeks…read more I started at KZ early in the process after visiting a few other stores and feeling both underwhelmed by their selections and overwhelmed by figuring out what I actually needed. On that first visit I met Bailey, who ended up becoming a key part of the project. I came in with measurements from my contractor, rough layout ideas, and a general sense of what I wanted: drawers instead of mostly base cabinets, quartz countertops, and a way to turn a small, dysfunctional kitchen into something thoughtfully designed with proper prep space. Bailey took those requests and my contractor's initial mockups and developed a layout. I was immediately impressed by his thoughtfulness and attention to detail. He also included things I would not have known to ask for, including a blind corner pull out "peanut" cabinet that turned dead space into some of the most usable storage in the kitchen. He explained his decisions when asked and found solutions as needed, for example suggesting a microwave cabinet when I mentioned not knowing where to put that. I left excited about the project and hopeful it could actually come together. He was consistently responsive to my many questions afterward. He sent estimates for different options so I could compare costs, such as a 4-inch versus full-height backsplash, and shared renderings of the cabinet and countertop combination. Seeing the space rendered that early was a significant moment for me. His involvement continued well beyond placing the order. As the project progressed, Bailey made sure everything was delivered properly, communicated directly with my contractor, answered questions as they came up, kept suggesting ways to improve the project, and made sure everything was set up correctly for countertop templating. The fabricator, Rafael, was also excellent and did a beautiful job. He and Bailey suggested adding another slab of quartz so we could do a full waterfall on the exposed ends of the counter. I took their advice and I am very glad I did. It made a huge difference and made that part of the design feel complete. I was also happy with KZ's pricing and selection. I visited four cabinet and countertop stores, and KZ had the best overall selection I found. Their prices were extremely competitive without sacrificing features or quality. The cabinets have plywood boxes, soft-close doors and drawers, and full-extension drawers, and they arrived fully assembled rather than flat-packed. My contractor had specifically told me not to buy RTA cabinets and these were straightforward for him to install. All of my other interactions with KZ were positive too. Delivery drivers called ahead, other employees in the store were helpful, and the factory expedited part of my order for an additional charge when my fast schedule required it. One thing worth mentioning for anyone considering KZ is the type of experience they provide. This is not a full-service design firm where someone makes every selection and manages every detail for you. I had to be a little assertive on my first visit because there were a limited number of design/sales reps available, but once I connected with Bailey the experience was excellent. You will get the most out of KZ if you come in with measurements and some idea of what you want, are willing to look around and give input, and are okay following up with questions. When I did reach out, Bailey was very responsive. Some practical things to know: they do not offer financing, some costs such as fabrication are settled separately and in cash, and delivery is extra if you cannot pick up the order yourself. Mine was around $500 for 18 cabinets plus panels and hardware, delivered about an hour away. I think some of the savings come from this model, but it helps to have the right expectations. My entire remodel took about four weeks, including a full primary bathroom and extensive changes throughout the house, with the KZ order placed roughly one week before construction began. A lot of the credit goes to my excellent contractor, but KZ's responsiveness, timely deliveries, and efficient work were a major factor in keeping things moving. It was night and day compared with buying my other materials through large home improvement stores. When I had questions or concerns, it usually took a simple text to Bailey to resolve them. I am super happy with the finished kitchen and with my experience at KZ. I recommend them to anyone looking for cabinets or countertops, and I am especially grateful to Bailey and Rafael for how much care they put into my project.

    My son recently bought his first home--a true fixer-upper--and that's how our journey with KZ…read moreCabinet and Stone began. We walked into their showroom in South San Francisco not knowing what to expect, and were greeted by a friendly gentleman named Bailey. Little did we know, that moment would mark the start of both a great project and a lasting connection. Bailey is professional, knowledgeable, sincere, and incredibly patient--everything you'd hope for in a salesperson. I originally was just looking for flooring at KZ but Bailey made us feel so comfortable we ended up getting pretty much everything here. One stop shop to save time and energy . He offered thoughtful advice every step of the way and was always there when we needed help. Even on his day off, he went out of his way to make sure everything was prepared for us. That level of dedication is truly top-notch. Their pricing is competitive, but for me, outstanding service makes all the difference--and Bailey delivered exactly that. If you're planning any remodeling, I highly recommend giving KZ Cabinet and Stone a try. Be sure to ask for Bailey--you won't regret it. The only negative feedback I have is the warehouse pick up staff may not be the most friendly but the job gets done.

    Bernal Cutlery - knifesharpening - Updated September 2026

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