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    Bernallio County Detention Center

    3.0 (1 review)

    Bernallio County Detention Center Photos

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    11 years ago

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    Motor Vehicle Division

    Motor Vehicle Division

    2.7(13 reviews)
    5.0 miBarelas/South Valley

    very frustrating coming to a state office for your needs. I recommend MVD Now I usually go to the…read more98th st location and usually get fast service. This time I chose to come here because I received a vehicle from a trust. I was told 3 different times that I needed different documents. So after a 4th trip, I was able to register the vehicle. It is VERY frustrating that everyone is NOT on the same page with the state MVD offices. There are too many people involved with different opinions. I hope that the state can get a set list of documents needed to avoid having customers take several trips to accomplish a transaction. Some employees are very rude and short with customers.

    I am going to write the review as I sit and wait. Look, I know the MVD is notoriously AWFUL. The…read moreplace is usually packed, the staff is over worked, and it's 100% understandable. However, during COVID-2020, MVD's are now "appointment only." So, you wait about 1 month if not MORE for your day. This is why New Mexico cops aren't pulling folks over for out-of-date registration, in some cases it's not your fault. Anyway, I made an appointment for my Uncle who just moved here from Utah. We waited over a month for this appointment. Last month me and the boyfriend came to this exact location-- I would have given it 5 stars on that day. Here I sit and this dude who is the manager is nothing short of an ______ (swear word). If I wasn't elite, I'd use all the words. There are only 5 people allowed in. Mike Smith says this is the "Governors orders," but that's a lie. It is 10 people and that's for gatherings. But it wouldn't matter because me coming with my Uncle it was still just 5 of us in. Me being the 5th, so his counting is also off. Mike Smith tells me to wait in the 53 degree outside. I tell him I am paying and he said "well, hand him some cash." Real talk. Last month the same restrictions were in place and 5 people were at the window and the rest were spread about. Nevertheless, Mike Smith lets a man exit so, I can stay inside. His tone is mean as can be. He is rude and it isn't busy, the place isn't packed, and we nicely explained what was going on. To have a GROWN man talk so poorly to not just us but HIS STAFF is WRONG. Mike Smith needs to get another job. He needs to learn some curtesy. He needs to speak to people with respect like he is getting paid a wage to work with the public and have other humans work beneath him. I just watched him in the most rude manner belittle his employee who didn't have a mask on. Though masks need to be on, telling a grown man "that needs to be behind your ears, I don't care where you're going: YOU KEEP YOUR MASK ON" loud enough for others to hear is degrading. Maybe Mike Smith gets off being degrading, dehumanizing, and awful. I don't know. Now a female has taken over "door duty" and with 5 people in here already, is letting others come socially distance sit apart from one another. There are a total of 7 people in here. She didn't make this mom & son split or sit outside. She is being kind, educational, in fact she is the same woman who helped me and the boyfriend! MVD, give her the management job. NM MVD-- what are you doing with this kind of angry human at the wheel!? Does the staff here have a high "revolving door"? Does this place get a lot of bad reviews? Is it because you have Mike Smith at the wheel? I think so. Attitude is contagious. Mike Smith's attitude is the worst of the worst. It is not because of one person, employee, or the group-- it is simply because Mike Smith wants his paycheck and not the job that comes with it, or so it feels like. There is NEVER a reason to talk to grown adults the way you do, Mike Smith. I hope your chain of command reads this and sits down with each and every employee to ask about you on a REAL level. Is this a bad day? Prayers that it is, because working under this everyday would be unbearable. I will NEVER come back here. Ever. MVD's are rough. The pandemic sucks. You, Mike Smith, amplify the worst without remorse, empathy, or understanding. I hope you get well soon. 0/10 go anywhere else or call in advance to make sure Mike is not anywhere near the public.

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    Motor Vehicle Division
    Motor Vehicle Division - And im back to finish the process....

    And im back to finish the process....

    Motor Vehicle Division

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    Bernallio County Detention Center - publicservicesgovt - Updated June 2026

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