On time as promised, professional, and the team did an outstanding job. Highly recommend.read more

Talked to Gary on the phone and we agreed on a date and time for a quote. He asked that I text him…read morethe date and time for the quote, so I did. When it was time, he wasn't there. He called me afterwards saying he just saw all of my texts. I already planned out my calender for the week and couldn't reschedule.

Today 7/5/2024 was my installation date to have new tile flooring installed . Life got to lifeing…read moreand I totally forgot about replacing the flooring that was in the kitchen, pantry, and laundry rooms . I used this company initially back in Mar 2019 . I was blessed with another pleasant exceptional customer service experience from start to finish . I was looking at the Today show on June 5, 2024 . I don't watch a lot of television. A commercial came on for a different flooring company then a light bulb turned on . In that moment I remembered I hadn't replaced the flooring in my kitchen , pantry and laundry rooms. I made a call spoke initially with Joycelyn who answered my call. She found my info in their computer system from 5 years ago . She found an appointment the next day with a window of arrival 0900 - 11:00 am. They aim to arrive at the earlier time of the appointment. My service advisor was scheduled the next day , June 6, 2024 . Later, that day before my appointment , I received a text with a picture of the advisor Fabien D. with his contact number . Fabien was running ‍ late for our 9 am appointment the next day he left a vm . I missed his call by 2 mins but called him back. I wasn't upset but relieved to receive the voice message. We had good conversation when he arrived at my home . Fabien , was attentive and listened well. Fast forward to today . My installer Florencio A. actually arrived earlier than 0900. Again no complaints I rather a early arrival than a late one . . I gave Florencio a tour of the three spaces kitchen , pantry & laundry rooms that he would be working on . He caught me off guard as I was trying to move the last few things that needed to be moved . I am a disabled Navy veteran. Florencio was cool , calm and collect . He didn't gripe at all . As he was getting his materials from his truck I took quick pictures and videos . I am very happy with the outcome . Bravo Fabien and Florencio.

FLOORING DIRECT - The floor installer Joe took shortcuts and it's a rushed job. It's supposed to be…read morea two-day project, but they rushed through this job within one day. Poor and incomplete workmanship in terms of removing and reattaching my baseboards. I instructed Joe to just leave the baseboards alone and keep in place after he removed some of them and claimed that they were damaged. So, then they tried to sell me on getting new baseboards for the whole house but I rejected their suggestion. However, Joe didn't care about what I wanted, and they still went ahead and removed then lowered my baseboards after installing the new LVP flooring on the first floor of my house. They left these long, unpainted, exposed, and ugly drywall gaps. They also damaged some of my baseboards and like I said, left behind these long wall gaps in several places. Joe didn't even bother to inform me about the difference in baseboards' heights after reattaching them to my walls. I had to find out about this myself after the floor installer had already "finished" and left. After I texted her my concerns and my complaint, the sales lady Kathy just kept telling me that it's "normal" to have these long exposed wall gaps. She even suggested that my newly hired painter could just paint right over the rough and uneven gap ridges, without incurring additional expenses on my end. Oh really. I'd sure love to find out how much my new paint contractor would charge me just to repair these wall gaps!! Hire this flooring contractor at your own risks.

Easy process. A gentleman came to measure, sent quote, scheduled, completed successfully. Very…read morehappy with my install and will use them in the future.

The quote from MP Carpet & Floors came in substantially cheaper than the competition. Eduardo and…read morehis team were easy to work with and we are really pleased with the new shower and floor. The workmanship on my project was fantastic. I'm already planning to use them again to install hardwoods in two rooms of my house.

I just moved in to an older house (33 yo) and the house had bamboo flooring that was NOT taken care…read moreof at all. The floors had deep scratches, scuffs, decay, dull and stripped areas. I was looking for options (replace flooring, install floating vinyl floor on top or resurface). I decided on getting quotes to resurface and Dr. Floor was a no brainer! Appointment was made immediately at the moment I inquired for a quote. Ben arrived on time and at a convenient timing for me and my family (evening), btw they work 7 days a week!! I had my floor done on a Sunday!! What I also loved about the service: Ben was very realistic in what to expect and what could be done to a bamboo floor. He didn't want to over commit to a process just because I wanted it (tinting) but instead advised me of the services I could get that would work for my type of floor and come out great. The floor came out AMAZING!! I had a few decayed bamboo floor planks replaced and since new bamboo planks come in matte finish he advised to go with the matte finish for the entire floor and I am sooo glad I did! The floor looks amazing!! The deep/dark scratches did not disappear but that was an expectation he had already been set from day one. But even with the scratches the entire floors looks even, and finished. Soo much better then what I had moved into. Ben has my business for life and I will recommend him to everyone! Very friendly, reasonable in pricing, experienced and professional!

Dr. Floor gave us the option to buff and refinish our engineered hardwood flooring that was…read morescratched and peeling . And quality vinyl plank floor flooring overlay . We did a complete overlay. They went above and beyond to make us happy they put quarter round molding and painted all the trim. We will use them again .

Look no further, NTX Floors has it all!…read more Quality products - CHECK! On-top-of-it customer service - CHECK! Prices that do not break your budget - CHECK! Plus, the whole process took less than 2 weeks... meaning from the time we walked into the store, scheduled an estimate, ordered our carpet, scheduled a removal and installation date to walking on our new carpet. Talk about efficient! If we ever need anymore floor work done, we'll be return customers. :D

Nate and his team just finished installing carpet for us and we are pleased with the end results…read more Their prices are competitive (we got about 5 quotes) their process is efficient, they were on time, extremely respectful, detailed, hard working and clean. I highly recommend these guys for your next flooring project!

This time I purchased a slab of granite for a new kitchen countertop - Hiltons Flooring is also…read moreWholesale Granite Direct. Kateri helped me with selection, Roman was sent for measuring, Gustavo and Alex installed. From start to finish, all reps were professional and did a fabulous job. Love my beautiful new counter!

Lauren was super helpful with countertop, tile and sink selection for the home. She was very…read moreresponsive to phone calls and emails after the showroom visit, making sure the order was exactly right. Fernando and Joaquin did a super job installing the kitchen backsplash. Excellent customer service and high quality choices at a reasonable price!

Mehrdad and his team made redoing our 1990s guest bathroom so easy. He works with the homeowners to…read morecreate something they love, and his communication was exceptional! The whole crew has phenomenal work ethic, and they aim for perfection! The price he quoted was the price we paid and about $10,000 cheaper than another quote we got! Very, very pleased! Already planning to use Della Floors and Construction in the spring to redo our Master bathroom!

We have always had a great experience with Della Floors! The attention to detail is very…read moreimpressive! Highly recommend!

Youngblood's Hardwood Flooring just completed repairs to our 35+ yeqr-old flooring. Their skilled…read morecraftsmen, Augustine and David, did the most perfect job imaginable. Repairs required lacing in new flooring for several holes that were cut previously to install foundation support and several areas of buckled flooring. The joinery to lace in the new pieces to the existing floor is so perfect that the joints defy identifying where new meets old. They worked quickly and efficiently for about 2 days, exactly on time as agreed. They removed all the debris and vacuumed all areas when done. The cost was considerable, but for the skill and quality of the work, and professionally meeting high expectations, the value received was worth every penny. David Youngblood was excellent in communicating with us and explaining as needed. If we ever need any such future work Youngblood's will be who we call.

We had a wonderful experience with David and his crew. They were on time, cleaned up each day, and…read morevery professional. We felt the cost was worth it, especially with the quality of work they did. We highly recommend them.