We are extremely happy with Ed and the team from A1 Flooring. They remodeled two of our bathrooms. The craftsmanship was excellent. They were mostly on time, did excellent work, and did a great job of cleaning up afterwards. After getting several quotes, I had some concerns because A1's pricing was so much more reasonable than their competition. I would recommend A1 to anyone who asks. read more

My review exceeds the character limit. They are labeled page 1 to page 9. Unfortunately, to get the full aspect of the issues, I cannot cut it down. read more

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I went to A1 based on a reference from a family friend. My wife and I were interested in getting stone countertops, backsplash and a new sink. A1 was able to provide all of these items. We went to their location off of 35W and were met by Tiviri and Kasey. Both gentlemen were very knowledgeable in all aspects of the work we desired. They also were very patient in ensuring that my wife was getting exactly what she wanted. They even went so far as to wet the backsplash tiles so as to show exactly how they would look once the sealer was applied. We completed the choices and awaited A1 to come out for a measurement. For the initial pricing visit and the followup for the exacting measurements, the representatives from A1 were very professional. Once we received the quote, we were pleased at the price in comparison to other installers. We paid the deposit and got the ball rolling. We received a call a week later and were invited to come to the factory to inspect the stone. The workers had already placed tape on the stone to indicate the exact cuts. I highly recommend visiting the factory to view the stone, the customer service experience was great. One week after the inspection we had the install. Again the installers were very professional and we were very satisfied with the work. A1 is top notch from Mike the owner to Tiviri the customer rep to Adele and Ricky the countertop installers to Juan the backsplash guy. Thank you A1. read more

He came out to measure my floor then asked me for payment and I responded I wanted to receive the contract first. He said he would email it to me. Haven't received the contract. Haven't heard back from him. read more

Called them up to provide me with a quote....the guys were very reluctant to do anything till i come down to their store and chose granite slab from their collection only. Were not receptive to the idea of providing a labor only quote - if i wanted to get stone from somewhere else. Poor customer service and devious way of business..... read more

I went into A1 Flooring Granite b/c a friend recommended them after I had a slab leak repair done. The floor was destroyed by the plumbers and the wood laminate planks damaged. Since the laminate was 8 years old there was no matching the color/style so I walked into A1 and Mike was so helpful. He asked me if there was anywhere else in the house where excess laminate could be "borrowed" from and moved to replace the kitchen planks-voila, problem solved! They removed the laminate floor from the laundry room and used it to replace the kitchen floor that was damaged. Then, I chose a beautiful ceramic tile from their large showroom in Lewisville to redo the laundry room to my liking! The cost was completely reasonable and I was so happy with their work and honesty about the most cost effective way to repair the floor without having to redo the entire kitchen laminate. The problem was solved in 2 days. Their customer service is excellent, and both Ivan and Mike worked within my budget to finish the job beautifully. They also do granite countertops and carpeting-great showroom, lots of choices/colors. Will DEFINITELY be using them again when I do future work. read more

From the first contact Sal at A1 Flooring & Granite was very responsive and really listened to what we wanted for our kitchen. When he came out for an estimate, he even brought out samples based on our discussions which was really nice, not all of our bids did that. The pricing estimate was close to our other bids, but what made us go with Sal and A1 was the fact that we felt like we could trust him. It can be an uneasy thought having people come in and out of your home that you do not know, but we felt comfortable with Sal and his contractors doing the work. The A1 showroom has everything that you could possibly need to envision your new kitchen, and what they don't have on hand, they can show you and order it. They also have a great selection of granite on hand. From start to finish the work took roughly 2.5 weeks. When he first told us 2 - 3 weeks, we were prepared for 4 - 5, but he delivered on his promise. He kept me posted on the schedule constantly and let me know who would be at our house and when. Overall this experience was great and we will be using A1 in the future. read more

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A1 Flooring & Granite We can recommend Ed from A1 Flooring & Granite for customer care that REALLY Cares. When we went with A1 Flooring & Granite it was because we felt that Ed really wanted our business - we had to remodel our Kitchen and Master Bath and replace granite and cabinets. Ed did not just do the best he could, he made sure everyone who he sent to do our work we great! Carlos the carpenter was amazing the cabinets look wonderful. The Granite fabricators attached to the store were amazing and when there was a small mistake Ed and this team did not rest till they gave exactly what we wanted. The Granite installer Uberto was so good at his task too. Ed really went out of his way to make sure we were satisfied even sent out the painters more than once so I could get the finish I wanted!!! The choice of granite they have is also very good. Even the remnants they have in their showroom are great, Ed will guide you so you will be thrilled with the whole job. We can certainly recommend Ed and A1 Flooring & Granite read more

Great service! They installed new countertops and backsplash in our kitchen. We liked their selection and response time. Thank you! read more

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This is the perfect place for all your remodeling or new construction needs. Quality product and A+++ customer service. I recommend A1 flooring and granite 1000% and Ali is the best! Ask for Ali he is great at listening and getting you just what you are looking for us his communication throughout the process is excellent!! read more

We are VERY pleased. Our flooring selection (wood-look vinyl plank 2/2 pet needs) was not an easy install. The crew was excellent, and Kasey and team made the process quick upon our schedules (approx two days) and were very professional. We have so enjoyed the hoidays with new, clean flooring! (Paint and new furnishings, yet to come.) Thank you, A-1!! read more

A1 Flooring And Granite - As above///LOVE the new flooring! - General Contractors Near Me - Lewisville, Texas

We had our kitchen granite and upstairs carpet done by A1 and they did a great job at an amazing price. We highly recommend them!

I can't say enough good things about Tiviri and the good people at A1 Granite. My wife and I recently had our old Formica countertops replaced with granite and a new backsplash installed. Tiviri went above and beyond the call of duty on many occasions to help us. One evening, he stayed at work until after 7 PM to work with us in outlining how we wanted our slab of granite cut for our counter tops, even though they close at 6. He was always prompt to answer my text messages and questions, and I asked quite a few. The work these guys do is beyond excellent. The granite fit perfectly, looks beautiful, and was installed in a total of 2 hours time at the house (including tear out of the old counter). The work Juan did on our backsplash is gorgeous. We will be using these guys again, and we highly recommend them! Their service is beyond excellent. New dishwasher arrives tomorrow! read more

I walked into their store already knowing what I wanted. Tiviri completed my order and I was initially very impressed because customer service seemed very important to him. But that's pretty much where it ended. Jasmine called me the next week to schedule the template and I asked how long it would take. She had no idea and seemed surprised I would even ask. She told me she guessed 45-1hr. They came out the next day and were done within 15 minutes. This wouldn't have been a big deal but I scheduled someone to come out to my house because I couldn't get away from work for that long - had I known it would be that short, I would have been there myself. Then they forgot to take the papers I had signed and she called me the next day telling me to fax them to her. Who has a fax machine? I talked to Tiviri about this and told him Jasmine was not well informed. He said she was new and he would make it up to me but I've never heard from him since. Overall, the granite is nice but the holes for the faucets are off center. I don't have much experience with this type of service but felt that the overall service was subpar. read more

I had the pleasure of working with Tiviri for a couple of projects. First, I had an existing piece of granite that was a previously installed counter top, cut to make room for a new refrigerator cabinet that was being built. The guy that came out did fantastic work, cutting as close to the old cabinet as possible and polishing the edge. He was precise and very clean. The newly built cabinet around the refrigerator fit perfectly against the old counter where he cut it. The next project was to find a piece of granite that matched my existing Baltic Brown. We had extended some cabinets and needed a longer piece of granite. They came out and removed the old granite in one piece, and replaced it with a longer piece. The installers did a wonderful job and made an almost invisible seam between the 2 pieces of granite. Tiviri did such a fantastic job of picking out a perfect match with our existing granite. The match is so perfect, that I can't tell it is another piece of granite. I highly recommend A1 and would use them again. read more

My new black galaxy counters look beautiful thanks to A1. Responsive through the measuring, ordering, fabrication and installation of the granite, they stayed in touch via email, text and phone. The entire process was only a couple of weeks. They accommodated my desires and my budget. Salvador personally contacted his distributor to research a specific harvest of the particular black Galaxy that I desired and arranged for me to meet at the HQ warehouse to validate the slabs. The staff, to include Brandi, Amy and David and his Team, were phenomenal throughout the process and professional to the highest expectations. They all take pride and precision in their responsibilities. David and Team clearly worked to the standard, not the clock, in their work ethic, completely cleaning the area prior to departure to include polishing the granite. This company is under advertised and under recognized for their good work, and are truly reflective of their name "A1". You will be happy that you chose them! read more

Went to A1 for granite after the contractor I was working with was a no show for our next appointment to work on my fireplace. It was 10 minutes until closing time, but Tiviri did not rush me at all. Throughout the entire process he has been awesome. Not only did he help me with my granite, but he was also able to help me with my fireplace and my new backsplash. Best thing, he agreed to do the work with the product I already had picked out so I did not have to go through that process again. All though there was a minor mistake on the granite in one bathroom, I could not have asked for better customer service from Tiviri. Highly recommend him! read more

I chose AI based on the reviews I read - no prior knowledge about the company. We were pleased with the selection and prices - new granite countertops, tile backsplash and accent tile. Also two rooms of carpeting. Sal made us feel very comfortable with our choices. THEN our new home flooded and we ended up ordering wood-look tile as well. Installation was well done and the schedule was pushed to the last minute for many reasons -- but it was finished only 1 day later than expected and we're very happy with the results. We will definitely use A1 again. Thanks to all - read more

We were referred to another granite dealer by our realtor in Flower Mound and decided to check out Mike's business before we bought. Boy were we happy we did! If you are looking for superior service and price, go to A1 Flooring & Granite. Mike helped us find the right granite to re-do our kitchen and got it installed in a week! We were so happy and saved so much money, we decided to re-carpet the front staircase too. Everything was done within a week - as promised - and the workmanship was exceptional. The men were quiet, clean, and cleaned up after themselves. We can't say enough good things about doing business with Mike and his team. read more

Very pleased with the quality of work. From the first time we stopped in the showroom, until the time the job was completed, we were completely satisfied. Quick and courteous service. The installation was great and the installer was very professional in his work. read more

We had granite installed in the kitchen as bathrooms in April, and we had some problems with the install because the granite we had chosen kept breaking. It took a lot of time on the phone, but A-1 ended up doing the right thing by getting another slab of granite to replace the defective one they had installed in one of the bathrooms. After they finished, though, it is absolutely beautiful. They worked with my husband on where he wanted the seams to appear, and A1's fabricators were very accommodating in that respect. And the pricing, by far, was the best out there, as when we were pricing the granite at stores in Frisco, we ended up paying what the Frisco locations wanted for a Level 1 Granite, but A1 secured us a Level 3. Hands down the best pricing, and we did A LOT of shopping for this purchase. I would have scored them a 5 stars, except for the issues with the defective product at first. BUT they did make it right with us, which demonstrates that they are definitely a reputable business. read more

We had hardwood floors put in by A1 Flooring & Granite and they turned out great! The price was very fair and the work was better than expected. We are really happy with our experience all the way around. In addition to that, I recently went in to chat about some other work we are looking to do in our home and even though it's been over a year since they installed our floors, the owner still remembered my wife and I. How cool is that. These people actually care. It's not just about the money with them. Give them a try; you can thank me afterward. read more

This 5 star review is strictly for an excellent customer service experience at A1. We went in to look at their granite "graveyard" of remnants as we needed to try to match our current granite vanity to make a backsplash. Knowing that matching granite is not easy, we found something we were comfortable with and he said he could help. Even for an odd-ball request and mere $50 project, the salesperson spent time with us looking at our options. "A" for effort for A-1. Nice to see excellent customer service. Promise to be back when we do our master bathroom. read more

Great work done in a professional manner. Had carpet, tile, hardwoods and granite replaced by A1. Highly recommend the company. Had shopped many companies. Best price, best quality flooring and just as importantly, best customer service. read more

I needed a faucet hole enlarged in my existing granite. I tried to contact and schedule the original installer (Empire Countertops - Pilot Point, TX) but was treated rudely by the sales rep, clearly they weren't interested in helping me take care of a problem that they caused in the first place. Extremely argumentative which is a big customer service no-no. I had been without my new faucet over the weekend and it's a serious pain rinsing dishes out in the guest bathroom sink! Anyway, after looking on Yelp and feeling very desperate to find a competent contractor to enlarge this hole without destroying or cracking my granite, I contacted A1 at 4 pm and Sal couldn't have been more helpful. He sent Gabriel to my house around 6 pm that same day and the hole was enlarged perfectly without any damage to the granite in under 5 minutes. Thank you for responding to my request so quickly, I highly recommend this company if you are looking for excellent customer service. I realize that my "project" was tiny in scale compared to what these folks do, so that makes it all the more pleasing to me that they didn't mind that it was a simple inexpensive service call, they still responded quickly and couldn't have been more courteous. Thank you Sal and Gabriel! read more