I've given Hudson Heating way too many chances. They overcharge for everything, and one person has…read moreno idea what the last person did. The final straw came when I scheduled maintenance over a month out. I called before that appointment because my unit was blowing cold. The person who answered the phone (with a "Hello" so that I had to ask if I even had the right number) said they would have someone call me and get someone out that day. They never called, so I called back and was told the tech was out sick and that I should call another company. I decided to wait it out for my scheduled service call. The day came and I hadn't heard anything so I called to reconfirm and was told that once again the tech was out sick and no one could come. The only reason I wasn't left waiting all day was because I called. They said someone would call to reschedule in about an hour. No one ever called. This company is a joke.

I'm honestly surprised this company is still in business. It took a few owners and tenants…read morethreatening a lawsuit to get the job done!!!! I would never have hired them if I was involved just by reading the reviews on them in any forum whether it be Yelp or Google, etc. They started our job in October 2023. As of June 2024 it is still not completed! They keep giving excuse after excuse. One of the ongoing excuses is they need the weather to be 55 or higher without rain, thunder & lightening. I have emails and texts regarding this as well as conversations. You go back and research the weather in Hudson on most of those days and you'll see they had plenty of time to get it done sooner. My suspicion is they get you in a position of needing them to "just finish the job already" while they leave you hanging and they go money grab elsewhere. It's a horrible way of doing business. I would never hire them nor would I ever recommend them. All of these reviews are seriously honest reviews and you should heed the warning. My HOA board and property management company really failed on hiring this company. The service is below subpar, the value definitely isn't worth it, and I'm praying the quality is above average and we have no issues.

Justin was early to appointment, clear about the estimate and the issues. he finished in less than…read more3 hours and both bathrooms have working showers again! he also spotted a dangerous situation in the basement and assisted in identifying remedies.

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful

Just want to give a shout out Jackson Comfort staff & installers. We had a furnace & I wave…read moreinstalled. Cody & Billy were quick & efficient, they put down dropcloths & kept the carpeting clean. Very polite & had both installed in 4 hours. We are very pleased with out new equipment. We also got a quote for a hot water tank installation & although there was a communication delay due to sickness in their company, they will honor their quote & install it on Monday. This is a first rate company & we would highly recommend them. Way to go guys! A+ service all the way!

In July, 2025, I requested a service call to diagnose a back up sump pump issue. The repair person…read moretold me that the motor was burned out and the pump needed to be replaced at a cost 3X higher than the original pump. Long story, short . .. I reached out to the manufacturer of the pump to diagnose the issue and they sent the replacement part. I believe Jackson Comfort repair isn't out to repair but to replace!

I've been using these folks for almost 30 years. They've put in geothermal furnaces for me in 2…read morehomes. They're always professional and fair. AND, they'll go the extra mile when needed (or asked for!) I just had to replace a 20-year old unit and the job got done smoothly, cleanly, and on time. I feel like the DeAngelis family are old friends!

We bought our AC unit from DeAngelis 2 years ago. This last week we found out from first energy…read moreour power grid was compromised 3 times over a 3 day period (animals twice getting into underground wires). The aftermath was our AC unit was knocked out of phase and just sounded terrible! We called DeAngelis as we were unaware of the power problems and they were amazing sending out very professional and courteous techs to investigate. They said they would 'stay' until we figure this out even though, as I said, the issue actually was power/grid related. The front office staff (Angela) responded immediately and was beyond cordial. The owner (Chris) also called to try to help fix an issue which turned out to be nothing to do with the unit after all. But what a mess for 3 days..... we were all stumped. This is the type of company you want to do business with. They stick with you and want nothing more than to fix the issue. And they never even charged us for two visits. I can't say enough about them and their customer service - an art that is lost on so many contractors these days! Use them. You won't regret it.

Excellant company! Solved my heating problem very quickly! Would definitely recommend!read more

having foundation dug up to reseal cement blocks , needed air condition unit removed to start…read morerepairing leak called Phil 2:00 pm at 4:30 he disconnected ac unit , unbelievable service cant thank him enough local twinsburg man, asked for bill said pay me when I reconnect in a month or so . you need furnace or air conditioner service this is the man

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!