1. Bernardi Music Academy

    1. Bernardi Music Academy

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    Johns Creek, GA

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    Bernardi Music Academy

    3.7 (3 reviews)
    Closed 12:00 pm - 7:00 PM

    Services - Bernardi Music Academy

    Musical instruments and teachers

    Musicians

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    Ask the Community - Bernardi Music Academy

    Ken Stanton Music - Alpharetta

    Ken Stanton Music - Alpharetta

    4.4
    (10 reviews)
    $$

    Ever since Ken Stanton was acquired by Private Equity-owned Music & Arts, customer service has…read moreplummeted. I recently needed to change my billing information as I got a new debit card. However, if you need to make a change to your billing information associated with lessons or music rentals, it cannot be done online, only over the phone. When you call, expect at least a 30-minute wait for "customer service". I finally called the store, and they were able to correct my billing information for lessons but not the rental. Then I had to spend another 30 minutes trying to get the instrument rental billing fixed. I finally just paid off the instrument balance so I wouldn't have to deal with them again. Finally, the way lessons are handled is a complete scam. Prior to the acquisition, if you needed to cancel a lesson in advance, you were not charged. Now you are charged regardless of when you cancel. You can "make up" the lessons, but this is nearly impossible during the summer when multiple weeks of lessons are being missed. The teacher doesn't have the flexibility to do that many make-ups. In short, it is a total scam. We will be looking for a new lesson location.

    Came in looking to get my guitar restrung, left discovering that this store has WAY more and staff…read morethat are super knowledgeable. I spent a good amount of time in the Pro Audio keyboard and workstations area. Will be coming back again.

    North Fulton School of Music

    North Fulton School of Music

    4.1
    (12 reviews)

    My 3 kids go here for Piano and singing lessons. Three great teachers all very different and suited…read moreto their styles with different teaching styles. A year ago I took them there and there was a month free for trial lessons so I took up singing lessons. Something that I have been wanting to do for 30 years. I love it. my 30 minutes of pure bliss every Thursday. The school is very well organised. They are very particular about the teachers. you will find very passionate professional teachers that have been doing this for a long time. The organisation is so good that it makes it one of the most reliable music schools in the area. Teachers won't change ( low turnover) and very well trained. Please take a look at the school and I swear you or your kids will get one of the best music educations here.

    Having enjoyed a public holiday performance by singers representing the North Fulton School of…read moreMusic, I called to inquire regarding their program. I learned of their services, available agreement options, and a trial offering program. With this in mind, I scheduled our first "trial" lesson. However, when we arrived, we were to discover that the administrator had neglected to schedule the appointment with the instructor. Worse, that instructor was not accepting students on our preferred day, despite our originally having been informed otherwise. With forgiveness and hope encouraged by the quality of the facility and its popularity, we scheduled an alternative instructor and, for a time, enjoyed lessons as scheduled and of great quality. However, several months later, our instructor chose to pursue other endeavors resulting in our transfer to yet another teacher. We remained committed and continued on. In the coming months, we were to be treated to multiple, same-day cancellations via text from our instructor. "Multiple" representing the majority, of which there were also a handful of others with no more than a day or two of notice. When this occurred, we agreed with our instructor to lengthen subsequent lessons by the time missed due to cancellation. However, there was never a clear accounting provided and management, despite the number of occurrences, chose to never contact us directly. After about six occurrences impacting our weekly lesson within a little over three months, the last without promised response concerning rescheduling received at all, we finally chose to cancel our agreement and provided the required 30-day written notice to do so. Management acknowledged our cancellation, informed us of a pro-rated amount yet to be billed, and offered lessons for other instruments; without expressed concern for cause or further effort to retain. We declined. If...you live within a mile or two of the school, are incredibly flexible with your schedule, have no concern for regularity, and have no need for enhanced services such as web-based student/teacher portals; the North Fulton School of Music may be for you. Alternatively, and unfortunately, you may wish to pursue your lessons via a JoyfulTunes application as we ended up doing. It capably demonstrates as much concern as that which we experienced.

    Beau Vinci Violins

    Beau Vinci Violins

    4.6
    (22 reviews)
    $$

    Emily provided outstanding customer service. I was totally new to the cello and she was so…read moreenthusiastic to help guide towards the best choice as well as teach me the very basics to get me off to a great start. I purchased a cello that day, but I felt even more that I was welcomed into a very special club. I will definitely continue to frequent Beau Vinci Violins for any cello related needs.

    I would find another store for rentals if you ever want to upgrade and buy your own. We rented for…read moretwo years. The instrument was ok.. not nearly as nice as other places we've rented from. We should have switched sooner.. My daughter found other stores that had nicer instruments after we turned our rental in. I feel that other stores have much more selection and good service with a better upgrade program than she offers. We made the decision to purchase an instrument. Other stores we've rented from ( we have another child that plays violin as well) the full rental amount went towards purchasing the instrument with no minimum purchase amount. Their policy is you must purchase an instrument $1,000 or more. They have a very limited amount of instruments under 2k.. The choices were Chinese instruments that felt cheap and played poorly. We have shopped about 5 other stores in the area so I'm confident in saying for the under 2k price range there are much nicer instruments available than what they have. We've been looking all summer and have tried a lot of significantly nicer instruments almost everyplace under 2k. We were made to feel like our budget was only sufficient for a low end instrument by Emily. She showed us bows starting at $350-$1,000.. for a student..!! We brought in our other child's instrument and were told it was a violin that was worth $300 (which is significantly less than what it's truly worth and what we paid) our other "student violin" Sounded and plays significantly better than her instruments priced at 3k and up. It's a lovely store but best suited for people with high budgets! She's a bit snooty and they are very, very expensive. You can find much better quality instruments at other shops.

    Bernardi Music Academy - musicalinstrumentsandteachers - Updated July 2026

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