Excellent experience buying a new guitar. Perfect amount of attention and information from the…read moresales person. Low pressure. Just a great experience.

Great selection of Guitars and Outstanding Staff…read more Make a Reservation if you want a Private Sound Room to compare a bunch of different Guitars. Ask as many questions as you need - the Staff will bend over backwards to get the answer for you.

I being a pianist I was invited to observe Inna teaching a piano class first hand. Inna…read moredemonstrated note only complete competence as a pianist/teacher, but also empathy, patience and understanding for her students. Constantly praising she made what use to be the terror of the piano lessons into a fun filled, enthusiastic and meaningful experience for her students. The students were mesmerized by Inna and her unwavering upbeat attitude and were eager not only to perform their very best, but to also please their teacher and fellow students. Everyone can't be the next Horowitz, but studying piano from someone like Inna will certainly engender an both an appreciation for the piano and music in general that will last a lifetime.

Inna has taught my adult class this past year and wow, has it been fun. Playing in intermediate…read morepiano ensemble makes practicing fun and very motivating. Inna's encouragement has helped me face my fears and her expertise has been invaluable. Mostly, it's a great experience to work with a wonderful group of people to make something beautiful. And if that's not enough, being with Inna is a joy. Her enthusiasm and dedication and beauty in all her dealings make me so grateful that I came back home to piano.

My daughter went with friends to this new addition to the community in the Kroger shopping center…read moreat Hwy. 140 and Hickory Roads. Daughter said she had a blast, place was really fun for her and her friends. When her birthday rolls around in the spirng we have music art party at PMA. Cool concept ;~)

My son takes drum lessons with Jonathan at Play Music and Art. From the friendly face at the front…read moredesk each week to the kindness and encouragement I've witnessed of all the instructors here, can't imagine taking my child anywhere else for music lesson.

Ever since Ken Stanton was acquired by Private Equity-owned Music & Arts, customer service has…read moreplummeted. I recently needed to change my billing information as I got a new debit card. However, if you need to make a change to your billing information associated with lessons or music rentals, it cannot be done online, only over the phone. When you call, expect at least a 30-minute wait for "customer service". I finally called the store, and they were able to correct my billing information for lessons but not the rental. Then I had to spend another 30 minutes trying to get the instrument rental billing fixed. I finally just paid off the instrument balance so I wouldn't have to deal with them again. Finally, the way lessons are handled is a complete scam. Prior to the acquisition, if you needed to cancel a lesson in advance, you were not charged. Now you are charged regardless of when you cancel. You can "make up" the lessons, but this is nearly impossible during the summer when multiple weeks of lessons are being missed. The teacher doesn't have the flexibility to do that many make-ups. In short, it is a total scam. We will be looking for a new lesson location.

Came in looking to get my guitar restrung, left discovering that this store has WAY more and staff…read morethat are super knowledgeable. I spent a good amount of time in the Pro Audio keyboard and workstations area. Will be coming back again.

Have been billed for almost a year for guitar lessons my son had been taken…read more They have a clause that it you don't come in and cancel the lessons they will keep billing you. So now I'm calling my attorney...

About a year ago new owners took over and about four months ago I signed up my son for guitar…read morelessons. Mark Cook is his instructor. My son never played the guitar before. His only music experience was playing the trombone in middle school band. I am truly amazed at his progress. He can now play pretty much any chord, a wide variety of classic rock songs, and his solos are way beyond anything I could have expected. As for the store, their prices are very good. I have bought an electric guitar and an amp here. Got a great deal on both. Their staff is very friendly and knowledgeable. They have done repairs and a setup and the work was excellent. Best of all, they're open on Sunday's. I highly recommend this place.

The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.

Techs don't know how to setup a guitar. if you want fret buzz and you didn't have it before take it…read morehere.

I just had my worse experience ever! I scheduled an appointment for today to get some help with the…read morepiece of music I've been working on. I'm a retired person, and was looking forward to this day. I like classical guitar, and restarted playing again after so many years. I marked on my sheet music three sections I had questions about. Cody was assigned to work with me. Unfortunately, things didn't work out as planned. Instead of helping me with what I went there for, he started to tell me that I needed to know the chords, and their names first. That's fine. I can read music and find the notes in different positions without naming the chords. I play the notes out following the sheet music. So, I paid for getting NO help but discouragement. No matter what! I love this piece of music, and will play it. Cody, you act like you know it all. You snowed your BIG weakness by trying to help me. You had hard time reading my sheet music, blaming the person who wrote the arrangement. Well, shape up before you criticize others. Study more classical guitar and methods of teaching!!!!!!! Be considered and respectful to elders!!!!!!!!!!!!

Today I had to go buy a distortion pedal for my daughter. I was completely out of my element so…read morewent to Guitar Center. I was helped by a young man named Phillip. He was very knowledgeable , had a great attitude, wonderful upbeat energy and was an absolute joy. He helped me find exactly what I needed quickly and within a very reasonable budget. It was a great experience. I usually go to the guitar center on hwy 41 as it is closer to my home but tried out this store after a stop at Costco. I will absolutely be making the extra drive to this store in the future. Wonderful experience. Thank you.

Stores was unorganized and the store clerks were no where to be found. We were finally greeted for…read moreour complimentary music lesson. However, after we left the music room there was no one available to check us out or ask us questions about our visit.

Knowledgeable, friendly, and with the inventory to boot! Great, long running institution in…read moreAtlanta/Chamblee.

Always a good experience here! The stock is great. The staff…read moreIs knowledgeable and friendly. The atmosphere is not pressuring. We've bought, sold and consigned a number of items and always please with the outcome. And it'a a great place to find your next go to instrument! Parking can be tight so be patient.

My 3 kids go here for Piano and singing lessons. Three great teachers all very different and suited…read moreto their styles with different teaching styles. A year ago I took them there and there was a month free for trial lessons so I took up singing lessons. Something that I have been wanting to do for 30 years. I love it. my 30 minutes of pure bliss every Thursday. The school is very well organised. They are very particular about the teachers. you will find very passionate professional teachers that have been doing this for a long time. The organisation is so good that it makes it one of the most reliable music schools in the area. Teachers won't change ( low turnover) and very well trained. Please take a look at the school and I swear you or your kids will get one of the best music educations here.

Having enjoyed a public holiday performance by singers representing the North Fulton School of…read moreMusic, I called to inquire regarding their program. I learned of their services, available agreement options, and a trial offering program. With this in mind, I scheduled our first "trial" lesson. However, when we arrived, we were to discover that the administrator had neglected to schedule the appointment with the instructor. Worse, that instructor was not accepting students on our preferred day, despite our originally having been informed otherwise. With forgiveness and hope encouraged by the quality of the facility and its popularity, we scheduled an alternative instructor and, for a time, enjoyed lessons as scheduled and of great quality. However, several months later, our instructor chose to pursue other endeavors resulting in our transfer to yet another teacher. We remained committed and continued on. In the coming months, we were to be treated to multiple, same-day cancellations via text from our instructor. "Multiple" representing the majority, of which there were also a handful of others with no more than a day or two of notice. When this occurred, we agreed with our instructor to lengthen subsequent lessons by the time missed due to cancellation. However, there was never a clear accounting provided and management, despite the number of occurrences, chose to never contact us directly. After about six occurrences impacting our weekly lesson within a little over three months, the last without promised response concerning rescheduling received at all, we finally chose to cancel our agreement and provided the required 30-day written notice to do so. Management acknowledged our cancellation, informed us of a pro-rated amount yet to be billed, and offered lessons for other instruments; without expressed concern for cause or further effort to retain. We declined. If...you live within a mile or two of the school, are incredibly flexible with your schedule, have no concern for regularity, and have no need for enhanced services such as web-based student/teacher portals; the North Fulton School of Music may be for you. Alternatively, and unfortunately, you may wish to pursue your lessons via a JoyfulTunes application as we ended up doing. It capably demonstrates as much concern as that which we experienced.