If there is ever a need for a collection of business cards, Lighthouse Keepers Inc. should be one…read moreof the top cards. Guy is AMAZING. He is honest, quick and efficient. There have been many times where my family and I were in a stressful situation and were in a better state when Guy arrived. He and his team took amazing care of our home. My biggest worry is mold and the safety of our young children. So when our home was flooded, he came by as soon as possible with every possible tool in his arsenal. He was honest about the moisture levels and kind enough to explain the situation. He and his team were professional and well educated when it came to this line or work. Everytime I have a moment to thank the universe for the special people it has put in our path, Guy and his team are on the list. By the third time, water came leaking out of the ceiling (plumbing issue), I knew what needed to be done just by all of the knowledge Guy had dropped on us. I immediately thought, "Call Guy right now." If you own a home, keep this business card on your fridge. You can thank me later. Salamat, kuya Guy!

Terrible experience. Guy was sent to our home by our property manager to do an inspection for…read moremold. I tried asking him questions after he did his moisture meter in the kitchen. He wouldn't answer and was strange about it. I asked if he was able to disclose his findings, and he said no. He could have just said that from the start. His demeanor the whole time was unpleasant, and he did not want to answer any of my questions. We then got into a conversation about air sampling and I said it can be great and it has it's place yes, but it's not the only tool. He did not like that and became so hostile with me. He said it's the only way to detect mold and that he was the best in the business. Several times when I tried to respond, he said Will you let me talk?! He never explained his process when he came in. I let him know this and he said he told my husband. Problem is, I was the one home and was not aware what he would be doing. He was ineffective and clearly knows nothing about mold. He refused to complete the job, called me the problem, and laughed on the way out. I am thankful he left as he did nothing to investigate, and his demeanor was narcissist and hostile. I had another company come out and wow! I didn't truly understand how terrible my experience was with Guy until I compared it to someone pleasant and competent in the mold world. DO NOT USE THIS PERSON.

I needed a full restoration due to an extensive flooding in my rental. SCI was recommended by my…read moreinsurance adjuster. Brandon and Ryan, the project manager were fantastic in responding promptly to all text messages and phone calls from both the and myself. Once approved by insurance, the work began earlier than scheduled & was completed in eight weeks! I would definitely recommend SCI for any construction needs a person may have.

Matt Aguilar the project manager committed to coming over for an estimate two times. Both times he…read moreno showed. Neither time did he let me know. Neither time did he follow up for a reschedule after.

Paul was so helpful and provided quality work on the emergency response to a water leak and clean…read moreup at my home! Restoration Masters work was very professional and I would recommend them to anyone looking for great customer service and knowledgeable contractors. Thank you Restoration Masters!

We had a leak that was probably going for a long time, wicking into drywall and under floors. Paul…read moreand this crew were able to remove the damaged area and dry out the substructure. They know what they are doing! They were professional and reassuring. Their price was reasonable and they cleared things up fast. We highly recommend them if you have something that needs to be remediated fast!

Carlos arrived promptly for the first appointment of the day, which I greatly appreciated. He did…read morean excellent job with the cleaning and then applied the Scotch Guard to the heavy traffic areas. If I give the carpet plenty of time to dry, hopefully it will look good.

We were offered a cleaning to remedy our earlier experience. So glad Ed, the manager, was able to…read moreconvince me to give them another try. Carlos, the technician, was detail oriented, professional and focused on ensuring I was aware of each step in the cleaning process. There were several steps he completed that were not completed first round. He shared the steps were all expectations of a typical carpet cleaning. Plastic protection for the door frames, stain pre-treatment, dry cleaning, steam clean and raking were all part of the process. The carpets looked as good as older carpets could after the cleaning! Ed followed up after the cleaning to ensure I was satisfied with the service. I appreciate honest people making things right. I highly recommend the Grover Beach Stanley Steemer.

I started a kitchen remodel through Home Depot, but unfortunately you have to act as your own…read morecontractor through that and lots of elements of a remodel aren't covered. I checked Yelp and saw that JB Construction had a good rating and reached out to them to help me finish up my kitchen. Jose was very responsive. We discussed the project and he came up with a reasonable price and got to work. They did a bit of everything, carpentry, tile, electrical, drywall, etc. Jose is also refreshingly collaborative. They did a great job and Jose stands behind their work. If I find anything that isn't quite right or got missed, he said he'll come take care of it (100% confidence in this). When my next round of improvements start, Jose will be the first contractor I reach out to. Highly recommended.

They did not respond after they said they would get a bid put together. I followed up to see if…read morethey were interested in the job after their initial response and an exchange of pictures, etc but they never responded back

Stay as far away from this business as you can. We had a great experience in other places with…read moreServPro, but this one should not be in business. After responding quickly to some water damage, they started making promises that they never kept. Over 5 months later we had to find someone with ethics and integrity. In addition to us constantly having to track them down for progress reports, they kept promising work that never materialized. Just an awful experience.

I am very disappointed in this local business (Pismo/Grover Beach office) as they did NOT…read morefollow-through with all of the "promises" I'd gotten from Manager, Travis, when he did the initial inspection. I explained that I was not living in SLO County YET, but in process with moving, and would need to be away from the week before Christmas into January. He'd said, "No problem, I'll give you updates, take pictures, and send them to you, and you can call me anytime. " I left to be with family and to pack & sort for my move feeling confident that I & my new but water-damaged home were in good hands. I NEVER got a call, text, or single photo from Travis or any of his crew though I was calling and leaving messages. The guy would not call me back!! I'm stuck 300 miles away and needing to know if I could return to reoccupy my home, if the work was DONE, etc.! First-time Home Owner, Single Woman, and this has been AWFUL! When I did return to my South County home end of January, the work was only partly done, and they had abandoned my home, leaving the door on the deck wide open to the elements, (+ a major MESS of things, inside & out!), allowing for RAIN to blow right back in to what they allegedly dried out! Total Nightmare.

Danika was so efficient The work was honest and so much…read moremore reasonable than anyone else. I totally recommend them...NEVER USE ROTOR ROUTER..

Great customer service from their office staff as well as their technician who came out to our…read morehome. They are all very knowledgeable in the industry and we appreciate their patience in explaining what was going on with our floors. The assessment of our problem was even free, which was an added bonus in this time of stress. Highly recommend to use them if needed!

We had an incident occur in the middle of our escrow. We called New Life Restoration and they were…read morehere nearly immediately and took care of the first part of the necessary work the next day. After treatment and airing they had the testing done and the issue was declared resolved and safe. At nearly the last minute we had them come out again and check another spot and they were here the next day and generated a report that afternoon! We have never seen such promptness; such courtesy. A contractor named Kevin is doing the final replacement of cabinetry and he too was on the spot and amazingly kind, professional, encouraging, and courteous.

I needed molds remedies for my condominium, Saul and Issac came and did a fantastic job very…read moreprofessional took care of everything after they were done with their works Jonathan came and made sure all work has been done accordingly for environmental inspection! Very good people and not to mention Rita step by step on the phone with me made sure all are as scheduled. Good team work Thank you all Ben

Jarrod was great to work with. He went above and beyond to look at some of our testing results,…read morehelped me send our spot samples, and gave me lots of information about what we were dealing with. His work was professionally done, his crew was respectful. Highly recommend.

Absolutely terrible experience with this company. I called for a mold inspection and the owner I…read morepresume from the conversation came out with zero equipment, just walked around and looked around and said I had no mold but needed to replace some wood by my sink and would send a quote. I never heard back and called another company for a quote as I don't think that hiring someone you have to chase down to do work is reliable. Almost a year later, I start getting phone calls and text messages demanding payment for work, threatening to show up at my door and asking when I am going to be home to collect payment. I had completely forgotten who this even was because it has been so long. I asked what work they had done and what I was supposed to "pay" for. I asked them to please mail me a bill as I also thought this was a phone scam. They said I needed to pay for the mold inspection report and then also said there was no mold. I had never received a report, I had never received a bill, and asked for them to mail me the "bill" with the report so that I can actually see and receive what I am being charged for and so I knew this was in fact a legitimate company and isn't a scam as the phone number texting me was unknown and I had never communicated with that number. They texted me a file that I could not open and so I asked again for them to mail me a bill and stated that I would like the report they said they are charging me for. A month goes by and I still have not received the report in the mail and they start texting again demanding payment for something I never received. I ask again for them to send me the report, they state that they mailed it with the bill which they absolutely did not. I had received a one page bill with no inspection report. I asked again for a copy as when you are asking for hundreds of dollars for something, you should actually get it before payment especially when the company has been this terrible, lying about mailing a report and never even giving me a call after they come out until a year later demanding money for something I never got. In the end they ended up texting me pictures of a report. I would never hire this company due to their horrible customer service, lying about mailing a report, and never following up about the work, but a year later text demands for money for a report they never even printed out for me. They stated they e-mailed it to my e-mail, but I had nothing in my e-mail and if it went to spam it deletes after 30 days, hence why I asked for a copy. Asking them to actually just send a copy in the mail was too much work for them and never happened, but they still charged me hundreds of dollars for the report.

Had a pipe bust under the slab that caused significant water damage to my kitchen cabinets,…read moreflooring & drywall. I was recommended to them from ServPro. After talking with a few different restoration & construction contractors, I chose CCCR, Inc. They did an excellent job. Communication was always prompt. Matt dealt with my insurance company, which held up approval 3 times & Matt was able to justify cost & get final approval. If it wasn't for insurance delay project would have been completed sooner. I have a beautiful new kitchen. Matt & the crew were always courteous & let me know what to expect. Would use CCCR, Inc. again.

Poor coordination. Poor communication. Rude. Inflated hours. Lazy contractors. poor quality.read more