I am a second-time resident at Royal Crest Estates in North Andover, MA. The first time was from…read more1996-2000 and the second time (very temporary) began in July 2012 and will continue until February 2013. Some things have changed, some things have stayed the same. 1. Changes - They no longer provide security at the front entrance to screen visitors to the complex. Now, anyone can drive in here. - They allow cats and dogs to live here now. There is a monthly fee per animal. I don't have a pet so don't know the exact amount but believe it's around $45 a month per animal. - They charge you to park a vehicle here - currently $10 a month per vehicle. - On a positive note, they finally added a recycling bin. Prior to this happening, everything was dumped in the trash. - You can no longer have a barbecue outside. They provide communal barbecues near the swimming pool area, but that's not as convenient as heading outside your building and using your own. 2. No Changes - The apartments are referred to as luxury apartments. This would have been a stretch in 2000, never mind 2013. Nothing about the apartments has changed in terms of the HVAC system, appliances, bathrooms, etc. Everything looks just as it did 15 years ago. - You get what you pay for. My wife and I checked out other "luxury" apartment complexes in the area and can confirm that Royal Crest Estates is the most affordable of them all. We only needed a short term lease while we wait for construction of our home to be complete, so the monthly amount is higher than it might otherwise have been had we committed to a 12-month or longer lease. That said, we have a 3-bedroom, 2-bathroom, 1450 square foot apartment for much less than much smaller 2-bedroom apartments elsewhere. - The staff--especially the service team--are very friendly and professional. I was sorry to read other reviews that other people have a different view of the staff here, but my experience has always been positive. 3. Other Thoughts - The first time we lived here was in a basement apartment. Heating that place during the winter time was very expensive, in part because the HVAC system is electric and has a hard time pumping warm air to the bedrooms. This time we're in a 2nd floor apartment and have yet to turn on the heat this winter -- and it's December 1st! Perhaps it's because we're in-between apartments, but the temperature in our apartment has never dropped below 70 degrees. So if you decide to move here, opt for the middle floor apartment. Your wallet will thank you later. - We moved here from a single family home, so we really noticed the noise our neighbors make. Perhaps it's because I know I'm only here a short while that I truly don't care about the noise people make. We sometimes here the kids in the building get together and play in the hall. They're ages range from 4 to 10 or so (in my opinion) and they can get quite loud at times. But they're always quiet by 8pm so whatever, right? We sometimes here the people walking around above us, including a young child who seems to sprint everywhere, but again, it's short lived and just reminds us to watch our own steps in consideration of the people below us. For the most part though, no problems to report. - There are Merrimack College students living in our building. They have NEVER been a problem and I have never encountered issues elsewhere on the property from other students. If there were issues in the past, I suspect they were isolated incidents. - The approval process is as onerous as others have pointed out. I don't know how it compares to other rental communities, but if a resident is over 18, they will need to go through the same questionnaire, providing earning information, etc. If, like me, you're in a position where one salary is enough to cover the rent, then say that nobody else works. It's far easier and requires less paperwork. In closing, I would encourage potential new renters to shop around, compare prices, and then make a decision based on what they can afford, which school system they want their kids to attend (if applicable), how much space per dollar the apartment offers, etc. I believe it's possible to find somewhere quieter, smaller, more expensive, etc., and that may be okay with you. I won't say that Royal Crest Estates in North Andover offers the most beautiful apartments, but they are priced competitively for this area and deserve a look. Good luck and happy renting!

I'm not sure where to even start so I'll make a list of issues that my partner and I have come…read moreacross in our year here: -Infestation (mice, roaches, centipedes, ants, spiders, and more) -No communication (unanswered emails to the main office, no information given on construction/loud projects) -Predatory practices (auto enrolling in package lockers that are exceedingly difficult to get out of, paying for parking spaces, $600+ heating bills in the winter due to no insulation and being told to "fix it ourselves" -Merrimack College (being told that students were being phased out by 2026 and then MC buys the place and makes it effectively a dorm on top of families, the students are loud and disrespectful. It feels like we were tricked, we have another year of dealing with this with no way out built on false pretenses) -Construction (the front buildings in particular are bearing the full brunt of the 114 renovations and also doing some of their own it seems like, they tore down a ton of trees and the brick wall out front leaving no sound insulation, they park the construction vehicles right next to the buildings (on the grass), there is dust and debris everywhere) -Other misc. issues (mold, upstairs neighbors footsteps shaking lighting fixtures and pictures on the wall, water dripping through bathroom vents, sewer backing up and flooding the entire apartment (no reimbursement and we had to pay to run multiple industrial grade dehumidifiers to dry it out), electronic locks only with the app sometimes just not loading making it impossible to get into your apartment without memorizing a 6 digit code, packages being stolen, no cameras anywhere but the leasing office) In conclusion, I beg of you to consider other options, this place is not worth your money in it's current state, and I don't see it improving any time soon.

Very small pool, size of a jacuzzi for 4 different buildings. Extremely expensive for condos…read moreoutside of Boston. If you decide to not renew your lease they put an additional $700 on top of your original rent non negotiable til you decide to move out. Only one dumpster for trash & it's far away unless you get into the building next to it.

These high end apartments were sold and are under new management. In a relatively short time,…read moredisturbing trends are on the rise in this complex. Larger groups of people drinking and smoking are hanging out in the parking lot and by the pool. This has made many long-term residents feel unsafe. The new management does not appear to be doing much about it despite complaints. Also this is supposed to be an entirely smoke-free community. Hopefully management will address this soon before people feel forced to move out.

Living at Den Rock has been nothing but disappointing. Upon move in (in a newly renovated…read moreapartment), we had to place upwards of 10 work orders within the first two weeks. Orders ranged from our front door lock being installed upside down to there being a metal fan with sharp blades uncovered in the common entryway. There have been additional safety concerns here as well, such as our entire building smelling like marijuana on a daily basis, sometimes as early as 8 AM on weekdays. The smell frequently comes into our unit, either through pipes, the front door, or through connecting walls. Windows do not stay open to properly ventilate the common areas. We have been told the same information from property management for months regarding the tenants that continuously smoke indoors and no progress has been made on any resolution. The lease states this is a smoke free community when in reality it is not - falsely leading tenants to believe this community is family friendly. Last summer the community pool turned green. Windows in the gym do not all properly open to ventilate the area. Parking spaces are small - if a car is parked next to you, it is nearly impossible to get a child out of their car seat. Snow removal is chaotic and not adequately done. We have voiced our concerns to maintenance, property management, and Fairfield Residential. Our concerns were met with disregard and lack of professionalism. I would urge families to think twice before moving here.

What a wonderful apartment complex. We are signing our second lease, since we weren't ready to…read morepurchase a home quite yet, and it was a no brainer to stay here at River Pointe. We could have decided to go somewhere closer to work but the service we get here is extraordinary. June is a real treasure, she truly cares about the tenants and will do everything in her power to make sure they are well taken care of. The apartments themselves are cozy with a good amount of natural light. I love the walk-in closets and the choice to have vinyl flooring throughout the apartment is great. A little pantry in the kitchen has proven useful and a good space-saver. I love the balconies and how we are able to walk to Den Rock Park. We do not have any complaints regarding the snow removal, they have been prompt and efficient. It's great that they have the option for a garage and a fireplace. Rent is definitely cheaper in Lawrence than in North Andover, but you are practically living in North Andover so it's a win-win. Reading the previous reviews, I do agree that the parking spots are a little tight and if someone parks incorrectly, it definitely throws the other spots off, it can be a little irritating.

management is good but there is a no smoking policy on the lease and many people smoke weed. I'm…read moreallergic so if you are this may not be the place for you.

I found the staff to very helpful and patient with all my questions. Mikel, Deborah, and Alicia…read morewere all helpful and pleasant. Mikel was really great and was the person showing me the apartments available. So far everything has been really great.

The place is okay but definitely overpriced and unfortunately unlivable. I'm a dog owner so I love…read morethat they allow pets but some owners don't clean up after their pets and even walk them unleashed. My biggest issue though has been weed smoking in the building that seeps into my apartment daily. I have dealt with this everyday since I moved in about 5 months ago. The leasing office told me to call them when this happens and I have many times but the issue persists. At this point it's making me very ill as I have asthma. I have had to leave my apartment on weekends to breathe. Anytime is rains I have leaks that come in my living room so I have to strategically place my furniture and the blinds don't keep the sun out. What complicates the issue even more is that I work from home so I get to work with a contact high that makes me nauseous. I also have a HUGE electric bill because the windows are drafty even though the maintenance team seals them. Again a bigger issue with weed smoke being stuck in my apartment. The heating ducts are right at the top of the apartment so the heat just rises. Oh and for location this is definitely the hood. Just take a drive up Jackson street to see what I'm talking about. The maintenance team is responsive and friendly so full marks there. For the money they are asking I'd look for something else.

terrible place to live in for the price you pay, the entire place only has 5 visiting parking if…read moreyou are going to have anyone over you will need to let the office know so you can get a pass for every single car coming if not you can't park because you will then get towed and charge 200$ by the towing company they choose to lobby their parking lot. ON TOP OF IT ALL fire alarms constantly ringing at all times of the nigh 2am-3am , and when they decide to fix them they decided it was smart idea to start ringing alarms at 7 am in the morning interrupting anyone that sleep during the day (me) ! hey just a nurse that works night shift , and after its been my third day with no sleep I decided to call and, all front desk had to tell me that it was for our safety thar it'll happen for the rest of the WEEK . I curious to know why this couldn't be rang at a reasonable time for the people that pay 2,800 of rent I should be able to sleep in atleast till 11 a, I can give a fuck about an alarm being fixed at the time of my sleep.i have never lived in a building that has so little compassion for THEIR TENANTS ! and it has so many problems with the alarm , maybe the building should be shut down if the the system needs a WEEK for fixing. Also the building was built so fast that's probably another reason why the alarms Continues to go off, only two small elevators so your furniture will Not fit in the elevator if it's not measured or you will have to move your couch/ furniture up the stairs because they couldn't even provide their tenants with an industrial elevator to make it easier for move in day. just waiting for lease to be over , sick of giving these people my money and they I can't even sleep in my own apartment. Sincerly, A TIRED BITCH !!!!

Great construction company. I have used them for both residential and commercial projects and could…read morenot be happier. They kept me up to date on every step of the project and were very efficient. They also have great attention to detail. I would highly recommend them.

Property is economically and socially discriminating not to mention information on website is false…read moreon amenities offered to residents, hallways and elevators stink like dog urine. Elevators on "low income side" are a year past safety inspection, parking is widely reserved for section of building that has the highest rent/ income to to the property, and parking for the "low income" residents is little to none even with parking passes acquired; and the leaseing office tells you you can park across the street in a small lot apx 1/4 mile from entrance closest to your apartment and that's when they are even in the office because it seems they are never there to service tenants and when they are in the office they are rude and do not want to assist, unless you are part of the elite residents that are paying 2,500 plus for rent. All in all worse place to move into,unless you are planning to spend thousands a month on rent and obtain the elite treatment

From the owner: Welcome to Riverwalk Lofts, where upscale, urban chic meets historic charm. Located in the heart of…read moreLawrence’s bustling Riverwalk Innovation District, these brand-new 1- and 2-bedroom loft apartments redefine luxury living. Featuring exposed brick, 16-foot ceilings, and 12-foot windows, each apartment is designed to impress. Indulge in updated kitchens with quartz countertops, custom cabinetry, and stainless steel appliances, along with airy and bright, open-concept layouts. All units boast a second-floor loft for more space to live your dream life. With the MBTA Commuter Rail across the street and easy access to I-495, I-93, and Route 28, you're perfectly connected to everything Greater Boston has to offer.

Pictures speak louder than words!!!…read more Brown water every other WEEK. If you're lucky just a couple times every month. Had a baby we couldn't bathe ever, never mind shower ourselves. Cant do dishes and our laundry was always ruined. Asked for reimbursement of some type because every time we did our laundry all our clothes were brown and/or smelled of bad water. We literally had to throw out our clothes in the constant over packed trash dumpster where coyotes and every other animal like to go to every night. Not fun! We moved. See ya never!

"Business Owner Hello Maria, We would be happy to address…read moreany questions or concerns you have. Please don't hesitate to reach out to our team. Thank you." is this a joke? I've never once received a response to multiple emails about the overflowing dumpsters and the smell and vermin they're attracting. Broken windows in the hallway between apartments. in January 2022, my rent went up from $1950/month to $2300/month. In October 2022, I received my lease for 2023 - $400/month rent increase starting in January 2023. I was astonished- $700/month rent increase over the course of 2 years living here?!? I went to the office to try and discuss this with hope of working something out. the woman working there greeted me with a curt "nothing I can do about it". i Left my contact info with her and asked if someone in a position to do something would please contact me, Before the October 15 lease deadline. I've heard crickets. so now you're finally responding with a canned response only after I left an honest detailed Yelp review about this complex. Ha - the irony!