Lisa who we dealt with for our prescheduled covid testing was great!…read moreStep one: preschedule your test date and time Step two: show up to building E on time Step three: call them to check in while remaining in your vehicle Step four: they will tell you who to watch leave so you know it's your turn to go in Step five: wear a mask in and get quick swabbed It doesn't take long and isn't painful. Don't be scared, they are comforting and gentle. At most it's slightly uncomfortable, but fast. I highly recommend.

I had to go to this hospital's ER while vacationing on the lake. I cannot begin to express how…read moreimpressed I was with every single member on staff. Ashely, Courtney, and Julie went above and beyond and got me through one of the biggest phobias of my life, with the patience and grace of saints! I will be forever grateful for their kindness and I wish I had the kind of care back home, as I did here.

Great place and Staff! There's only one problem. They actually have a slushy machine free for…read morepatients to drink if they wish! it's pure garbage and just all sugar!! I guess corporate wants you to stay unhealthy and keep going back! LOLOLOL

Fast, efficient, kind and pleasant professionals. Made me feel very comfortable. Gone are the old…read moredays of bad doctor office visits that keep a patient waiting. WellNow Urgent Care respects patient schedules and comfort. Thank you for revolutionizing health care in our area!

I went into the ER with intense colitis attack and was seen quickly . ER staff was great and nurses…read morewere great, both caring and efficient. I was in a lot of pain and they took great care of me

My husband went into this hospital for chest pain. Had a major heart attack in the hospital. They…read moreliterally saved his life with their quick, on-point interventions. He was immediately airlifted to Mercy for more advanced medical care. So thankful for the staff at the new hospital. I can not comment on the actual hospital amenities because I was only there minutes before he was airlifted. But the staff was on-point.

Parking was easy, my loved one was ready to be discharged; just awaiting a consult with a…read morespecialist for the "all-clear".

I was there with my friends last night after we got into an accident. You sent one of my friends…read morehome, who was clearly re-concussed and could not walk HOME! Why the fuck would you do that? You people are horrible!

DO NOT go to Gowanda Urgent care! they are very unprofessional there and don't have a clue what…read morethey are doing. A head wound needs to be cleaned and disinfected. They have no idea how to do that. They shipped me off to ECMC where I sat for hours waiting for attention.

the WORST health care facility i've ever been to, I came here with an abscess, they were so…read moreunprofessional, gossipy, and refused to actually help or give any antibiotics, i left with no health care.

Over the years, I have had many appointments at this hospital and had to be admitted for care…read moreseveral times as well. The staff has always been wonderful and the doctors the best. I trust my entire family, and summer visitors, to their care.

Horrible , horrible ,horrible! The ER is so pathetically horrible, the first thing the "Nurse"…read moresays is "We don't give out drugs here!" Seriously?? I'm a 60 year old woman who only goes to the ER when something is terribly wrong,These Employees need to realize that not everyone is there for "drugs" The "Night Shift" at this place is so unwelcoming and so rude I'll die before I go back there, I have been to this ER 4 times in 13 years and to me these people are all unprofessional from the Doctors to the Nurses." I have never seen a place anywhere like this.. Westfield Memorial Hospital is a really bad joke. I gave it ONE star because it didn't have a big fat ZERO to select. The Employees in the ER should be called out for the way they treat people.

I went for emergency care which I was grateful to receive. But I would not go here for a serious…read moreillness. They perform no surgeries and two floors are dedicated to drug rehab. Staff is wonderful. Kind and friendly. Has very little food suitable for diabetics.

What an utter tragedy that the conclusion I came to after this experience is to never visit a…read morehospital again, no matter how ailed I may be. I already am on the phobic side of things, and now I am just flat out aggravated. My sister drove me out on a Friday night after I put off checking into a foot injury. I had wanted to solely see a podiatrist but was convinced by peers to go bigger, and now I wish I had not succumbed to the pressure. The staff seemed more concerned about visiting with friends, and we waited watching HGTV while I tried to to shake in fear or cringe in pain. A woman wheeled a computer over to us to take down information and could not get my insurance card to scan (goo from being stuck to a mailer), so she simply said I should be fine and left me. Eventually I got moved into a small makeshift room and explained my symptoms to someone else, showcasing my swollen foot and explaining my foot and leg pain I had been experiencing. They brushed off my leg issues ignoring them and instead sent me back for an xray of the foot. We went back to the room where I started to cry (the phobia was getting to me) before getting shoved back into the lobby, where after a long, long day, I curled up in a ball. The security guard, who is the *only* reason this review gets a second star, came to make sure I was okay and asked if I wanted a blanket. After another wait, we got called into another room to be told that they could not find anything wrong with me, giving me papers and a bootie with a recommendation to go see a podiatrist and a perscription for enough ibuprofen for a person three times my size (I stopped taking them after a day to avoid any further problems and just dealt with the pain). The exact place I wanted to go in the first place. I took my papers and hobbled away, 3 and a half hours later. I did indeed go to a podiatrist who called their papers useless, confirmed I had wasted my time and money, took a new xray of my foot and told me I have a minor stress fracture that the hospital said didn't exist. But then again, their billing also said my insurance doesn't exist and made me go through multiple hoops to prove it does so that I can pay slightly less for a misdiagnosis after more waiting, so maybe I just don't exist at all. Except I do, because I'm writing a review to tell everyone to avoid this hospital like the plague, even if you have it. I'd like to give everyone involved (minus the sweet security boy) a swift kick in the butt with my good foot, but I wouldn't want to "not" fracture it.

I had recently spent a few days in MF suburban. This was my first visit and I must say, I was…read moreextremely impressed with the staff, my room, the cleanliness of the hospital, just the overall hospitality is bar none! This will be my "GO TO HOSPITAL " in the future (if the need arises) . The doctors, nurses and technicians I rate HEAD AND SHOULDERS above the rest!!!! They were all so sweet, nice and professional in caring for my every need! I made sure that when I received high quality from any of my care takers, I let them all know what ANGELS they all have been at the time of their service!!!! I will recommend MF to everyone!!! Thank you all again!!!!!

As promised, I wanted to update my review since having my emergency surgery here (my only surgery…read morehere). First things first, they got me into an ER immediately. I was worried they wouldn't take me seriously as I had level 10 pain a few weeks back and then it suddenly dropped to a 1 or 2 and I signed myself out. However, what was wrong that day, did turn out to be an a urgent matter - one that couldn't be addressed due to waiting on my insurance to approve it - and so, back to ER I went and found out I needed emergency surgery (which I had 13 hours later). I will admit, I cried a bit out of fear. The older I get, and the more I fall in love with life, the more fearful I get. I'm also a mom. Upon expressing my fears, a staff of the surgery team assured me that although this is new and scary to me, it is something that is performed everyday and nothing new for my surgeon and I'll be ok. When I was brought up for surgery, I was a bit loopy ... I hadn't slept and was taking some pain medication to get by. I started blabbering from this combo to the lady checking me in .. A LOT. She was absolutely gracious and patient listening to me, even leaning in a bit when I started to whisper a bit for privacy. I wish I knew her name for a more personal thank you haha. I don't even remember being brought in to surgery to be honest. I remember 2 anesthesiologists coming to ask some questions and the next thing I knew, I woke up in my original hospital room. The hospital was good at treating my pain which allowed me to finally sleep that night (I was also fortunate my roommate left, and the next patient went bizerk in regards to sharing a room ... it was a while scene ... so I had peace and quiet too). When I woke up in the morning, I was brought a hardy but low fat breakfast and it was good (French Toast!). Some hours later, I ordered lunch but I was wheeled out to my car before it arrived by a very nice young man who had excellent manners. I waited to write my review to see how I was recovering. I am 2 months post-op, had a follow up today, and I am doing well! Thank you so much to the wonderful, friendly, and efficient staff here at my neighborhood hospital! You are all doing an amazing job, from the check in desk on through. Surgery can be scary, but you all made my stay here as good as it could be.