Absolutely wonderful place, best place l have ever been. Priest was a little creepy, lol. They had…read moreeverything meticulously organized to perfection. Care was wonderful. Surgery went great. I would definitely go back. Wish there was more l could do for them than 5 stars. Also very very clean, didn't think places like this existed.

Regarding the ER: Having autoimmune and genetic diseases, I am a somewhat frequent flyer. 95% of…read morethe time I come here, the staff are very friendly and compassionate and i'm usually in and out reasonably quick. I am especially grateful for Dr. Woodrow who I have seen at least twice now. He takes the time to check on me, address concerns, and make sure I leave equipped to handle whatever I am struggling with.

The surrounding area around the Buffalo VA is dirty and dilapidated. The only street that is clean…read moreis Lebrun and that runs along the east side of the VA. I had my knee drained and the care was excellent. The nurse, radiologist tech, and doctor took great care to drain my knee. Very pleased. The office was nice but again looks dilapidated. Parking at this VA is minimal when it's busy. The parking spots are narrow so plan accordingly and get there a bit early to park and then walk into the VA.

I recently was admitted to the VA Hospital with low blood counts and the round the clock care was…read moreoutstanding. The entire hospital staff made you feel like you were the only patient. I give them 5 stars and salute the whole VA medical team!

My husband went to Gates Vascular for an angiogram on 3/12/25, we had a great experience from the…read moremoment we walked in. everyone was so pleasant.My husband was on the second floor, room 50 & I can't say enough about his wonderful nurse Karen K. she was excellent! From the time we got to the room until the time we left she was so helpful & professional. Thank you again Kare.

My wife had a heart attack and was taken to ECMC. There, she was stabilized and transferred to…read moreGates. From the time of her arrival to the day she was discharged her care was incredible. All of the medical staff was professional, informed and caring. They went out of their way to make sure she was informed of what was going done and what was being done, all of which was explained in plain English. The nurses were hard working and in most cases the most professional we have ever encountered. (One had a bad attitude and only appeared in the room once). Response times to the nurse call button was very, very fast even in the busiest times. The longest wait during the entire stay was about 5 minutes and was accompanied with profuse apologies when the nurse arrived. Emergency room staff was caring and very easy to speak with. All of her and my questions were answered, again, in plain English. As the test were being done, we received regular updates about time frames and results when they were available. Transportation staff in all areas of the hospital were caring and very professional. Without exception, they were personable and very easy to speak with. The rooms were exceptionally clean and kept well stocked with items that staff and my wife needed. Bathrooms were also clean and there was an ample supply of soaps, wash cloths and towels. The only down side to the entire stay was the food which must be explained came from the Buffalo General Hospital kitchens. For the first 2 days, the food was visually appealing and very tasty. After that, the quality and quantity degraded incredibly and the requested menu items were usually missing and replaced with other items that her previously prescribed low salt and post heart attack special diet mandated. Menus never seemed to match availability. There also seemed to be a cross contamination issue as the fruit plates provided with her cottage cheese always (3 instances) smelled and actually tasted like fish. At one point, she was feeling very weak. From experience, we knew salt was so low that it was below the mandated Ievels. I had to bring in outside foods to help. That was nothing that a bag of Fritos couldn't fix. Visitor food options are well met by the facility cafeteria and several individual providers. In closing, this medical facility is as good as it gets. The care is incredible but bring your own food.

My 2 year old had ear tubes placed yesterday, first time being here , I am a special needs mom of 3…read moreand can say that the nurses were great , anesthesiologist was very clear and the surgeon Dr behar who placed the tubes in his ears is phenomenal she listened and addressed my concerns for my son from the ENT to surgery day here , the place is clean the only thing I DID NOT like was the schedule of time I didn't know until the day before by text . As I arrive I didn't even know the scheduled time of his surgery until I got his folder thankfully only a 45 minute wait and we we're done with his surgery in 15 minutes

Prequel - I had one surgery, at a hospital, a year before being made to come here for an unrelated…read moresurgery. For the hospital surgery: no food or water after midnight, be at the hospital at 6am, surgery at 7am. Everything was wonderful. That's what I was expecting would happen here, but what happened here was a nightmare. Issue #1 - They don't tell you what time your surgery is scheduled for - ever. They will text you the day before to tell you what time to BE there, but they do not tell you what time your surgery is scheduled to take place. Issue #2 - They require that you have someone with you, to drive you home afterward; this is understandable but without that person knowing what time your surgery is and what time you're expected to be discharged: they're expected to clear a whole day to be available for a surgery that may only take a half hour. Issue #3 - The 'no food or water after midnight' rule is outdated and untrue. The American Society of Anesthesiologists issued guidelines in 1999, 2011, & 2017 that patients may have clear liquids up to 2 hours before surgery. The old guidelines/rules were invented in the 1950s when pregnant patients were 'anesthetized' with ether on a mask, which caused nausea and for the patient to vomit up their stomach contents. Today, an endotracheal tube is used to prevent this from occurring, so liquids should be allowed up to 2 hours prior to surgery. Issue #4 - Snarky Nurse. I pressed the 'call' button to ask a question - just one question - and I heard her say: 'Ugh, this girl is gonna keep my on my toes!' (Sorry, nurse, to have interrupted your wedding planning conversation to ask you a question, which the intake nurse said I was more than welcome to do as often as I liked. But I've been sitting in a curtained-off room for two and a half hours and no one has given me an update aside from 'It'll be about 45 minutes to an hour until your surgery' - and that was at Noon. It's now 2:30pm, I'm thirsty as hell because I haven't had any water for nearly 13 hours, and I have jack sh*t to do because I was told to not bring any books/phones/valuables - which I suppose is good because I saw some Google reviews where patients woke up to find some of their valuables 'missing'). Issue #5 - The attempted to gaslight me, and offered me unnecessary medication. After I asked: 'How much longer until my surgery?' the Snarky Nurse went and got the anesthesiologist's 'helper / #2 man' who came into my 'room' and told me: 'You're anxious.' I informed him that I was NOT anxious, just irritated that it has been nearly 3 hours since I was checked-in and no one will tell me what time my surgery is going to take place. I had spoken to him earlier, because everyone involved in your care that day will come over and introduce themselves, and that had been the only time I had spoken to him - and I was not anxious then, either. Now, he had no other reason to think otherwise - aside from Snarky Nurse, who likely did not want to 'deal' with me after my one very-normal question. He briefly disappeared, then returned and offered me 'some of the pre-surgery sedation medication to calm you down.' I told him - again - that I was not anxious; that I was mad about the wait time, frustrated about being so thirsty for the past 13 hours, and had no interest in receiving any 'shut up drugs' for simply asking what time my surgery was going to take place. Issue #6 - Overall Wait Time. I waited nearly FOUR HOURS to be taken back to surgery. That's 16 hours of no water, for a person who dehydrates quite easily. Absolutely unacceptable. Issue #7 - Billing. I was required to pre-pay for the surgery, which I did. The young lady I spoke to informed me that I would not receive any further bills or charges from this Center. Months after my surgery, I received a bill for 'anesthesia services' for over $200. This qualifies as a 'Surprise Medical Bill' which I believe violates the 'No Surprises Act' which went into effect on January 1, 2022. And I did report it as such. Issues I've Found by Others - one Google user claims to have gotten a staph infection from this Center. Several Google users have stated that their surgeries were cancelled on them. A couple of Google reviewers stated that they were over-charged by this Center. One person stated that they were man-handled by a nurse after being woken up from anesthesia on the very spot that he had just been operated on. One Last Note - A Boomer-aged woman who works there was having computer issues and was on speakerphone with an IT guy and she kept shouting into the phone: 'IS MY PASSWORD STILL CATHOLIC HEALTH 4 ?!?' Every patient in the pre-op area now knows her password. A password to a computer, within a medical network of computers, that very likely collectively contain the private medical information of many patients. Probably not the smartest thing to be shouting over & over again, when everyone on the floor can hear it.