Rushed. Lack of Communication. Bad Decidion…read more We hired fresh perspective two years ago as we wanted to hire local to get our fence done. The lack of communication was incredibly unprofessional. I had to constantly reach out to see where we were in line of customers, and when they were actually going to show up. When Josh did come, he rushed the job in order to get finished before the Fourth of July weekend so nails, wood, and concrete bags were left in both our yards and the neighbors yard. Because he rushed the job he never connected the new fence to our previous fence. The fence also started leaning not even five months after he finished the job. I did reach out a year later for him to come back and fix both of those problems. He never communicated when he was coming back or if he did the job. We noticed that he did indeed connect the two fences, but he never fixed the fact that the Fence was leaning. It's now two years later in the fence is incredibly wobbly and leaning more now than it ever has. I would not recommend him. You will, unfortunately just have to spend more money to fix his job.

Quality of workmanship and the owner returning multiple efforts to communicate especially when…read moreincorrect work was done and then left unfinished. No response was ever made even when reported to the BBB. Josh Robinson didn't even respond to requests from the BBB.

In mid-July 2024, we met with Chris Hollon (owner) regarding a deck and patio replacement, two…read moreoutdoor fireplaces, and a roof over part of the deck. He quoted a price lower than competitors and claimed the job could be done by Halloween. I work in construction and know this was unrealistic since we hadn't signed a contract or picked out materials yet. On August 7, we signed the contract and paid a 1/3 deposit, with 4 equal payments to follow. Shortly after, we met on-site again. Chris dismissed the Halloween timeline (his own estimate) but said crews would be available and it could be done by Thanksgiving. By September, we selected stone, composite, and rail types and sent them to Chris. Work didn't begin until early October, after repeated, unanswered calls to Chris and Todd Payne (general manager). The patio was poured around October 21. In November, no work occurred. Chris and Todd blamed a truss plant fire and LVL beam shortages. Todd repeatedly asked me about the composite color--despite it already being sent. Framing started the first week of December. On day one, Todd called to ask if I was home to give the framer engineered drawings--not something I should need to handle. During framing, Chris contacted me more than ever--not about progress, but to upsell a new roof with a "family discount." I declined. Right before the holidays, Chris asked for the second payment early and promised major progress while we were out of town. We declined since less than half the phase was complete. While away, he walked back his claim. When we returned, the only new work was the shingled deck roof. A dump trailer had been left in our driveway the entire time. When I asked for it to be removed, Todd said it had a flat tire and asked me to inflate it, which I did just to get rid of it. January and February saw minimal progress. Fireplaces and rough electrical were completed late January. Weather caused some delays, but 4 months in and we still had no decking or rails. Decking started March 18--3 months after Chris said it would be done. The sub did quality work but showed up late and left early. Work picked up in March and April, and I began making partial payments as progress resumed. My wife started texting Chris frequently to get things moving. Eventually, he snapped, replying to her: "this is harassment" and "I don't need your attitude." He never apologized. Later, when Chris came on-site, I confronted him. He admitted he underbid the project and begged us not to share what we paid. He insisted he never said we could paint the patio ceiling (even though he had) and argued over it until I asked him to stop. I gave him color swatches for trim and ceiling stain--he lost them and asked again. We resent them, and weeks later Todd asked for the colors again. By late April, painting, stonework, gutters, trim, and patio ceiling were complete. Rust stains on the patio--caused by tools left out all winter--were removed. Chris requested another payment; I declined until full completion. The project was finally completed May 8, 2025, and we paid in full on May 9--8 months after work started. I do not recommend this contractor. Unprofessional, rude, and unreliable. Chris behaves more like a buddy than a contractor--talking about microdosing mushrooms and politics instead of job progress. After hiring him, I read online reviews. I was surprised by the positives but also shocked by how negatively the company responded to criticism--calling one customer "delusional" and dismissing others with "you can't make everyone happy." Everything here is factual and can be supported with the contract, photos, and saved texts

In February 2024, We paid Chris Hollan Construction $61,250 (was suppose to be $58,000) for 2…read morecovered porches and a concrete pad for us to build a shed on. As of today we are owed a refund of $3,250 (which has been promised to be delivered 3 different times now with no shows). We tried to close the permit to find that the front porch needed to be approved thru Zoning and was not. It failed inspection due to no gutter on addition, oversized from original plans, stairs are not even, which has resulted in my husband falling down them. The original gutter on my home was cut and seemed so any future damage from this will not be covered by insurance or warranty. The roof was to be rubber due to the pitch but it's shingled (and doesn't match the original roofs shingle) and there is nothing between the shingles and the plywood which voids any warranty there also. They created a trip hazard going up to the porch with the concrete pad they placed for new porch. And the front porch roof is crooked! They severed my electrical wire that ran out to a post in my front yard, in which they taped it back together and then concreted over it and told us the light doesn't work for reasons not controlled by them. The back porch was enlarged after plans where drawn up. The new design doesn't have plans approved by an Engineer. No electrical permits were pulled. The stairs are again uneven. There are concerns how the roof is attached to my home. The back patio roof should have a rubber roof also but it's shingled with no barrier between shingles and plywood like the front porch. They applied a thin piece of flashing to divert water in which the inspector for Boone County laughed when he seen! I opted for engineered wood for the longevity and the colors do not match. When they ran the electric to my inside switch they left large holes in wall and just put the switch cover back up like we would notice. The 8x10 concrete pad they installed for us, was probably 8x10 with the forms but we had to add bricks to the back of the pad because it wasn't correct once they removed the wood forms. Anytime we contact Chris Hollan Construction we get empty promises but no action. AVOID them at all costs!!! We have started to seek a new contractor to see how much additional we will have to now pay to get these porches to code. I would understand this more if we had a bunch of friends build this on weekend for beer money! But $58,000 there is no excuse for such crap work and no response from owner. The manager just feeds you a line to make it seem like something will be done. But nothing happens. The over payment was discovered in October when they tried to get a final payment. Very very poor communication. I will gladly show anyone the list of problems from Boone County over this extremely expensive seedy half @$$ job that was done

You can't find better, more reliable, and more honest people to help with your remodeling and home…read morerepair needs. Matt and Nick are dedicated and focused, they have years of experience, and will work within your budget to deliver your project on time and to your satisfaction. We recently has water damage to a wall and ceiling in our bedroom, and the repairs and repainting Matt and Nick did not only look as if there never was any damage, our bedroom went from "meh" to "WOW!" They did a fantastic job and at a price far lower than you'd expect. Definitely give these guys a call for anything you need from routine fixes to a complete remodel. OnSight Construction is a fully insured LLC, BBB accredited, and Christian owned and operated.

I generally go out of my way to applaud and share good customer service experiences while I chalk…read moreup the poor ones, but there's little I dislike more than an overall disrespect for time. I can't speak to this organizations work because we never got to that end, but the owner's complete lack of respect for time and simple customer courtesy did not exist. I contacted Onsight Construction on the referral of two friends and after viewing some of his work online... 10/6 Thursday - called and left mssg re: job estimate. Voicemail said "your call is important to me...I will return it no later than end of business the following day" I0/11 Tuesday - Five days later, Owner Matt M called and said his phone was having problems and he got a huge dump of messages (including mine) the night before. Not happy with such a late response, but scheduled for estimate on Thursday two days later anyway 10/13 Thursday - Matt comes out and in 15 mins reviews the three jobs suggesting they're an easy fix, offers some alternative ideas, takes my email and says "Give me a day or two and I'll email you an estimate" 10/18 Tuesday - Five days later I still haven't heard from Matt so I call asking about the estimate 10/21 Friday - Two days more and still nothing so I call again and leave my name and email awaiting a response 10/27 Thursday - Six more days and still nothing so I leave a message asking for anyone to return my call, hoping somebody would abide by the "return your call by end of business the following day" mantra 10/28 Friday - In a last ditch effort I attempted contact through email on their company website noting that I understand scheduling the work may be a negotiable time frame based on the jobs they already may have booked, but all I wanted was acknowledgement and an opportunity to accept/decline their work (i.e. A return call to discuss options) To this date, three weeks later - nothing. Highly disappointed with a company that completely dropped the ball when it comes to common courtesy and good customer service.....

Kevin O'Leary installed a new concrete patio at my place, over a former dirt patch, and I'm so…read morehappy with the end result. Great communication and expertise both on Kevin's part and from his highly skilled crew. Made it a pleasure to deal with a construction project, which isn't always the case! Highly recommend this company.

Kevin gave me a quote a few years back and came to give me another quote. Said he didn't want the…read morejob. Said you couldn't put a cement driveway due to my grading. Claimed I would have puddles of water like a neighbor (he showed me). He also said I should get blacktop. Turns out he was wrong. My new driveway is great and there were no puddles when it rained. It drained perfectly. I had multiple quotes for the cement driveway; not sure why he didn't want to give me a quote. He put a level on the driveway and said see it can't be done. I can't speak about his work since he didn't do it; but his knowledge is definitely lacking. I guess he was pissed that I didn't originally do the driveway the first time he came out.

I have used this licensed company on several occasions, and have been very satisfied with the…read moreresults of their work. First, I decided to upgrade our electric sump pump in the basement, on an older home that we had recently purchased. Not knowing any of the past history on the existing unit, we decided to upgrade it for additional potential flooding protection. We contracted Cincy Dry Shield to install a new, more powerful electric sump pump with full battery back-up. They arrived on time, did a great job on the install, and completely cleaned up the entire work space before leaving. We moved to another older home, a few years later, and we decided to upgrade the existing older electric sump pump. Because of the complete satisfaction with our first experience with this quality company, we called them back again, to install yet another more powerful electric sump pump, with battery back-up. As expected, everything worked out perfectly! Whenever you need a professional job done, at a very competitive price, do yourself a big favor and be sure to call Cincy Dry Shield. You won't be disappointed that you did!

We had a great experience with Dry Shield. The work was done exactly as it was explained to us. It…read morewas done professionally and in a timely manner. The price was more than fair. We had a terrible storm last night and there were no leaks and no water in the basement. Thank you!