Really unique hardware store! You really wouldn't think so by the look outside of the place,…read morehowever they are really unique. If you are looking for designer hardware, this is the place to go! It is frankly a gem that I wish I had visited sooner. You can practically describe the type of hardware that you are looking for & they can pull it right up or tell you it is no longer being manufactured. The service and expertise is unprecedented & is world class. I hope you enjoy this true gem of Dover, DE!!!!

Ace brand spray paintWhite primer was the worst never seen anything that bad.I shook it for 6…read moreminutes and it's spread runny and cracked immediately even though the part had a brand new coat of good black primer on it. This is the first time in my 54 years of life.Have I ever given anybody a bad review?That's how bad it was.I am new to yelp, so hope I did everything, right

The Rehoboth Variety on the main drag at RB is a throwback to the 5 and 10 drugstores from years…read moregone by. The store sells everything from sundries to souvenirs. Instead of paying $2+ at other locations for bottled water the RBV sells large bottles of Aquafina for only $1. In addition to this deal on water, overall prices are below those found in most resorts stores. We end up buying our sunscreen and supplies here because of their selection and prices instead shopping at home. For those of you wishing to take home the frozen Grotto Pizza, but do not have the right size cooler, the store carries the large sized insulated freezer bags for only a few dollars!!

Excellent communication and reasonably priced. My vacuum repair took about 3 days. No sales…read morepressure! I will gladly drive the 35 minutes to use this business again.

An extraordinary experience and the staff is very welcoming. I would highly recommend theire…read moreservice. Thank you

I noticed a very passive aggressive and hostile energy from the staff today. I asked for a fitting…read moreand I was told you have to schedule an appointment for that now. That is understandable but was confusing because I just got one here a couple of months ago. I don't blame employees for policy changes but the way the information was delivered to me seemed condescending. They had absolutely no selection in anything under a 40 band and the bottom shelves were very cluttered and unorganized so I got very overwhelmed and ended up just leaving. The staff were also just staring at me the entire time which isn't very comfortable when underwear shopping. It felt like they were trying to make me feel uncomfortable and out of place. I'm very disappointed because the last time I shopped here I had a positive experience with a helpful staff.

Cindy likes this store and the salesladies are always nice. The stuff seems to be well-made.read more

Customer service is pleasantly responsive and they've performed several jobs for me. New pool…read morecover, closing, and winter service have been completed when scheduled and the people doing the work are very nice and helpful.

I am writing this review regarding the service department at Sparkle Pools. Tammy was prompt,…read morecourteous, and had the estimate to us within 24 hours! She had the parts needed and due to the urgency of the situation- she had 2 technicians at my home within 48 hours of contacting Sparkle Pools to not only fix the containment piece of our filtration system but to diagnose and fix our pool heater. Both technicians were knowledgeable and were able to communicate what they were doing and how to keep the system running without future issues!! Thank you Tammy- Thank You SPARKLE POOLS!!

Ralph is a small business owner who stays in business because he knows how to treat his customers…read more We have been using Ralph to repair our appliances for years, he is honest, dependable and knows his stuff! One year he even came to us on Thanksgiving Eve to fix our gas oven, which is a good thing because I didn't know how I was to fix Thanksgiving dinner with no oven! Give him a call you will not be disappointed! Dale & Debbie Crew Ellendale, De

If you have a large appliance you are having trouble with, don't get rid of it ... call Ralph…read more Chances are, he can fix it. He's been working on my washers/dryers/dishwashers/refrigerators/ovens for 25+ years now. You can trust Ralph to do the job right.

I ordered a butcher block countertop from the Dover DE store on November 3rd 2024 - it is January…read more27 and I finally received it. It has been difficult waiting but I understand the company was re-purchased by the previous owner late, October. This caused difficulty with tracking and receiving certain products. The staff at the Dover store was courteous and responsive as much as they could be during the waiting period. The butcher block is beautiful and worth the wait since it matches an earlier install in my kitchen. Another issue is making contact with corporate customer service, it is like the new owner does not want customers to give feedback or have problems resolved. Hopefully this will be improved Going forward.

Went online and paid $25 to have the installer come out however after a week of not hearing back I…read morecalled and was told "was sent to the wrong store"? Ok let it go, I then ordered product and put down a 50% deposit and was told would take a couple weeks to come in. After waiting 3 weeks I then called again to be told that it all came in a week ago but I need to pay the remainder and sign a form for them to even call the contractor again? The complete lack of follow up and misinformation about paying half at start of job and half at completion was extremely frustrating. I then spoke with the manager and while he did refund the deposit could care less about our experience. We will go somewhere else as clearly this is just another very poorly run franchise.

I love this store. You can find anything you are looking for big or small…read more Very reasonably priced. Clean and organized. The best customer service. They are always friendly and helpful. They even gave me a list of local handymen to help with my projects. Every time I go I find something great. Easy parking If I ask if they have something they always take me right to it. You can even order online and often I find coupons online. Give them a try. Feels great to buy local.