I held off on writing this review until after delivery, installation and haul away of the old…read moreappliances took place, to ensure it was truthful and factual in both the sales and delivery/installation aspects of the purchase. After a truly horrible experience trying to buy a Gas Range from Lowes in Yonkers and take delivery of it (read my Yelp review) and finding total indifference when visiting the appliance dept. at the Home Depot in Yonkers, I felt angry and not sure what to try next. A family member advised me to try PC Richards, and I stopped by their Yonkers location on Friday at 8pm, figuring that since they closed at 9pm, I would only be wasting an hour before having to come back the next day. I walked in and then met Keith Woods, whom I consider to be one of the most helpful sales people I have ever worked with. Within one hour, he located both a gas range and a dish washer that were in stock and which could be delivered on Sunday. His manager Oscar was equally helpful and they both did not rush me (even though the store closing time was approaching) and took the time to make sure I understood what I was purchasing. Keith went out of his way to make the shopping experience painless and even enjoyable. I left the store feeling hopeful for the first time in two weeks that things might turn out ok. Sunday morning rolled around and I had been advised that the delivery company would be calling me between 7am and 8am with delivery information. At 7:15 am, I got a call from the delivery truck, telling me they were 30 minutes away. They arrived on time, expertly remove my old appliances, gave me time to clean up the dust and debris that had been trapped behind the old appliances and then slowly and carefully installed the new appliances. They tested both the gas range and dishwasher before they left and all in all, took about 90 minutes for the entire removal and installation process. So let's recap: - Sales: Fantastic experience - Logistics: Fantastic experience - Installation: Fantastic experience I'm seeing a trend here.... If you read my Yelp reviews, you will see that I rate restaurants, merchants and tradesmen fairly and accurately. Simply put, I feel that both Keith Woods and PC Richards provided an exceptional experience and delivered on their promises (when Lowes and Home Depot could not).

I am extremely disappointed with my experience with PC Richard & Son regarding a brand-new air…read moreconditioner that I purchased in August 2025 for approximately $1,500, along with professional installation and an 8-year service plan. I purchased in the Yonkers, NY in Central Avenue location. Because I purchased the unit at the end of the summer season, it received very little use in 2025. When the first major heatwaves arrived this year, the unit stopped cooling properly. Since the unit was still under warranty and I had also paid for extended service coverage, I contacted PC Richard for assistance. The first service technician told me the unit had been installed incorrectly because a rear grille had not been installed. He informed me that if I did not have the grille, I would have to pay $233 for a replacement. Fortunately, I had saved the grille because the original installer had told me it was unnecessary since there was already a grille from the previous unit. I showed the technician that I had the grille and asked him to install it. He refused, stating that the installer would need to do it. So I had to schedule another visit. The installer then came to my apartment, installed the grille, and left. When I turned the unit on during another hot day, it still did not work properly. With temperatures reaching 86 degrees in my apartment, I had to call for service again. During the next service visit, the technician informed me that the unit was STILL installed incorrectly. When I asked what was wrong, he explained that the installer had added the new grille but failed to remove the old grille from the previous unit. I asked how I was supposed to know that. His response was that the installer should have known. I then asked him to correct the problem. Initially, he refused, stating that the installer should have done it. At that point, after multiple appointments, conflicting explanations, and sitting in an uncomfortably hot apartment with a brand-new air conditioner that still did not work, I firmly expressed my frustration and insisted that someone take responsibility for fixing the issue instead of continuing to argue about whose job it was. Only then did the technician remove the old grille himself. The result? The air conditioner immediately worked perfectly. What should have been a simple 10-minute fix turned into FOUR separate visits. As the customer, I paid for the air conditioner, I paid for professional installation, and I paid for 8 years of service because I am not an HVAC professional. Yet I found myself caught in the middle of what felt like a dispute between the installer and the repair technician. Each blamed the other. The installer called the repair technician lazy, and the repair technician called the installer lazy. Meanwhile, the only person suffering the consequences was me--the customer--sitting in an 86-degree apartment with a non-functioning air conditioner during a heatwave. In my opinion, the installer bears responsibility for failing to install the unit correctly from the beginning. However, the repair technician is equally responsible for refusing to correct an obvious installation problem until after multiple visits and significant frustration on my part. What shocked me most was the complete lack of customer service. No one seemed focused on solving the problem. Instead, there appeared to be more concern about determining who was right and who was wrong. I paid for installation. I paid for service. I paid for peace of mind. Instead, I received FOUR appointments, finger-pointing, excuses, and days of discomfort for a problem that ultimately took only minutes to correct. This experience has completely undermined my confidence in PC Richard & Son's installation and service departments. Customers should never be forced to referee disputes between employees while suffering the consequences of their mistakes.

So I will update this review later after my fiancée returns but I have to say great management and…read more/ or customer service when calling places has become obsolete. So much so that I was caught off guard by how great the customer service was when I called & probably sounded just as shocked haha. This store & surprisingly the manager on duty tonight who's name I won't say only so people don't just drop it to seem legit (sadly some a*holes do this just to try to seem like a negative review is legit in order to get some kind of credit to said store) was beyond kind, introduced himself & helpful even offering to make sure to have an employee ready to help at the time of arrival (though I only knew an about time so that's on me) & inquired as to what I was coming in for so they could make sure they were prepared to deal with said request and I'd assume not waste my time coming in if they couldn't which is a huge thing for someone with little time to work with or need it to be resolved quickly for urgent purposes and are already juggling a lot (as anyone similar can relate to). After dealing with so many horrible and literally downright disgusting treatment from so many of the services or even stores of this service I have received or still do via the phone it was so great to feel someone actually care to make an experience great right off the bat and I truly am so grateful for that. Every one tedious or stressful thing that can be turned into a pleasant experience - so much so that I take time to actually write about it deserves 5 stars. So "E" thank you you're a great manager and you're my reason for this review. I hope the in person stuff when my fiancée comes in for the new SIM card is just as great but I expect it will be! Thank you you're a great manager and I'm so happy with the level of excellent customer service it shows appreciation for us the customers and is a huge benefit vs other competitors and even other stores of the same service. I hope anyone who goes to an AT & T store in the yonkers area comes to this one!!!!

I went to the AT&T in market Street. I was very pleased. Lois helped me the store manager Richie…read morevery nice and Domingo. They all help me and went above and beyond. I would recommend them anytime. They had a lot of patience. I would give them 10 stars.

I came to this local shop in hopes of helping my mom get her phone service transferred to Verizon…read morewhile keeping her old number. The staff was excellent--we were primarily helped by Vas and Yusef, who could not have been more kind and patient in helping her out and expediting the issue. They efficiently helped, while keeping her informed and comfortable that the service she wanted was proceeding. It's ultimately a small local shop with a limited supply and selection of devices--if you want to peruse all of your current options and walk out of here with the newest model, this might not be the spot for you? But for service or assistance I imagine with an existing account I would think you couldn't ask for much more.

I had a problem getting my service running, and these gentlemen took their assistance to the next…read morelevel in order to help me. They were professional, polite and empathetic in every way. I was extremely impressed and grateful for their assistance. I have been to several Verizon Authorized Dealers, and not one has provided the prompt service that I received at this location. I would recommend this particular authorized dealer to one and all.Thank you gentlemen, it was a pleasure visiting you!!

I had a really good experience at this hardware store. I stopped in looking for a specific part for…read moremy faucet, and Oliver helped me out. Even though they didn't end up having the exact piece I needed, he was patient, took the time to check options, and was genuinely willing to help. The store itself is well organized and easy to navigate, which made it simple to pick up a few other household items I needed while I was there. I'd definitely come back the next time I need something for the house.

Excellent stock with a variety of plumbing, electrical, painting and home improvement needs. Such a…read morenice group of knowledgeable employees. Always a pleasure to drop in and pick up a few things for my apartment.

Shopped here on a Sunday. Store was very clean. Great deals, staff was very helpful and super…read moresmiley and made my shopping trip wonderful. Found exactly what I was looking for and some extra things as well. Will be back again for sure.

The workers at this garage were so friendly when we walked in! They asked if we needed help with…read moreanything and did their own thing after we said no thank you. I found a lovely shirt and they asked me if I had the garage app on my phone when I went to the register. They encouraged me to download it to get 10% off my purchase, thank you so much ladies!