After making a number of phone calls to various appliance repair companies in my hometown of Greensboro, NC, I was told the stove (a 1981 40" Crown gas range) was too old to repair because parts were probably no longer available since the range had not been made in more than 30 years. I was able to find one independent technician who came out and looked at the burner issue. He confirmed what I had suspected, but was not able to make any repairs. He suggested I look on the internet for someone who worked on vintage stoves. After looking at several different vintage stove repair companies, I found Belgrove Appliance Inc. in Yonkers, New York. Since this company was nearly 600 miles away from my home, I wasn't sure whether they would be able to help me. My first contact with Belgrove Appliance Inc. was through an email along with three detailed photos sent late on a Friday afternoon. I received an email back on the following Monday from Belgrove Appliance Inc. stating that they could help me with my burners along with the price it would cost to repair or replace each burner. On Tuesday I received a follow-up call from a Belgrove Appliance customer service representative wanting to know if I had any additional questions or concerns. I did have additional questions and concerns about sending all six of my burners nearly 600 miles away from my home to be repaired. The customer service representative assured me that they could do the repair and get my burners back to me fairly quickly. After our converstation, I was still concerned about sending my burners away for repair. That all changed the following day when I received a phone call from "The Famous Stove Lady" aka Carlita Belgrove: Carlita answered all my questions and reassured me that the burners could be repaired quickly and be returned to me within a short period of time. The whole repair process took less than two weeks, which included the time it took to ship my burners from North Carolina to New York and back via UPS Ground. When Belgrove Appliance got the burners from me, I was again contacted by Carlita Belgrove saying she had the burners and that they were already in the shop being repaired and would be shipping out in a day or two. Not only was Belgrove Appliance able to repair my burners, they were also able to supply me with new oven door gaskets and new springs for my broiler door. Belgrove shipped the springs along with my repaired burners and the door gaskets were drop shipped to me since they were out of stock on that item. Again, Carlita Belgrove was concerned about saving time and getting my stove back in working order so she had the gaskets drop shipped. The level of personal service and follow up I received was excellent and I would highly recommend Belgrove Appliance Inc. to anyone with a vintage stove. The one thing that sold me on Belgrove Appliance Inc. and has made me a loyal customer (who lives almost 600 miles away) is the small gesture of concern expressed by Carlita Bellgrove in our first conversation. She was concerned about how I was going to cook during the time the burners were being repaired. I have NEVER had anyone to express concern about how I was going to make do while something was in the shop being repaired! "The Famous Stove Lady" aka Carlita Belgrove, you are truly one of a kind! Thank you and your staff for taking such good care of me. That's what I call 5 Star customer service! Stewart L. Parrish Greensboro, NC read more

My Mother bought a Chambers stove back in the very early 50's that although is/was worn and tattered still made the most delicious meals, stews, burgers, etc. Everyone who has come into our home raves about the Chambers stove. My Mother's dream was to have it restored to its original beauty one day but unfortunately we never got around to it. When we lost Mom at 98 1/2 years, we knew we would have this done in her honor. We were told by a few people to have it 'scraped' and that it was beyond fixing. We searched and searched and luckily we came across Carlita Belgrove and her magnificent team of workers. On Friday, June 19, Carlita and her team of 7 big & strong men were at our home for several hours. I've never seen a group of professionals work so well together and be so proud of their work. I had hoped it would be clean and shiny when the project was done and although I tried peaking during the process, I couldn't see much. I was literally blown away by the outcome. The stove looks brand new! All the burners are quick to light; we can use our broiler again. The oven is spotless and looks like it hasn't been used. During the process of contacting Carlita she responded quickly and efficiently. She constantly kept in toch Her team came in with vacuums, trash bags, liners for the floor and counters and when they left, my kitchen was spotless. This weekend, Carlita contacted me to see how everything was and how the stove was operating (magnificently!). Who does that in this day and age once a job has been completed! I would highly recommend Carlita, her company, and her team to anyone. It has been a pleasure to deal with her. Jacquie M. and Family read more

It took me forever to find the Stove Lady, who has the only business specializing in Chambers Stoves cleaning and restoration (She does other antique stoves, as well) in the New York City area, I believe. In a time when Customer Service has been outsourced to robots, it's such a pleasure to meet real people who understand the value of communicating with clients: listening, offering advice, responding in a timely fashion, and taking care of their customers' needs. The Stove Lady and her staff rate at the highest level of Customer Services, which is an invaluable asset. I spoke with Carlita Belgrove, owner of Belgrove Appliance and described my stove to get an estimate of what it would cost to restore my copper plated Chambers which I inherited from a neighbor almost 40 years ago. Carlita provided many options from the cost of a complete restoration to alternatives that would fit my budget. What we decided on was to have my stove picked up, cleaned, re-calibrated, and painted (she advised on a pink gold paint that resembled the original copper finish) and returned to me. I was completely delighted with the results and am still marvelling at the beauty of my stove, and the fact that it now cooks like a dream. Carlita even gave me a recipe book for my Chambers! And added bonus to a job well done! read more

I cannot say enough good things about Carlita the "stove lady" at Belgrove Appliance. My 88-year old mother's antique Chambers oven stopped working about six months ago. She was so disappointed that she was unable to roast the holiday turkey, bake her renowned pies and prepare birthday cakes for her many children and grandchildren. A local reputable appliance repair man took a look and said that he had no idea how to repair it. Her large extended family encouraged her to replace the relic with a new range. She was reluctant because she knew that Chambers ovens had a enviable reputation "back in the day". I did some on line research on Chambers appliances and finally realized just how right my mother was. Since they are no longer being manufactured, it was difficulty to find repair professionals with experience with Chambers appliances. Thank goodness I found chamberstoves.net the "chambers stove lovers' website" who recommended Carlita from Belgrove Appliance. Carlita was able to fix the problem quickly at an unbelievable reasonable cost! She is wonderful!! On behalf of my entire extended family, thank you Carlita for giving my mother back her ability to brighten the world with her delicious baked goods!! Diane F read more

I have a 50+ year old stove that has served my family very well but for a number of years, one of the tracks that one of two broiler tray slides on had broken and I was unable to either fix it myself or find a local repair shop that without first charging an exorbitant service charge to come out and look at would even consider it. An internet search one evening led me to Belgrove Appliance and I decided to drop them an email that evening explaining my problem. Imagine my surprise when in a matter of minutes, I had a response from Carlita which began a very helpful e-mail conversation in which photos and measurements were requested and provided so that Carlita could make 100% sure that the part that they believed would fit would actually be the right one. To make a long story short, the part just arrived this evening and it fit perfectly and my stove is back in full service for the first time in years. Based on my very positive experience, I would definitely recommend Belgrove Appliance to anyone that might need to have someone who knows what they are doing, someone they can trust and someone who can provide exactly what you need at a reasonable cost. read more

We live in a house in New Jersey that was built in 1854. When we moved into the house in 1983, there was an old Chambers stove that was built in the 40's. At first, my wife wanted to get rid of it and buy a brand new one. Once she starting cooking on it ,she fell in love with it. She swears by it now. Recently, we start to smell a gas and check the pilot light and it was on. We called PSE&G and they came out and could not find anything wrong. I started to check around and nobody wanted to come out to work on it, when I told them it was over 70 years old. Some of them said that they never heard of Chambers. Went online and found the Stove Lady and called her and explained our problem. Carlita could not have been nicer. She asked a couple of questions and she said pull out the soup pot well area on the stove that we never use and check the pilot light. We did and re lit it and now is just fine. I called her back the next day and thanked her for being such a professional and being so pleasant to talk to. If we ever have any future problems, she will be the first to call Alan Lehman read more

I have a late 40's roper stove. After PSEG came out to change my gas meter to a newer one (during the process they obviously had to shut off the gas), my oven then stopped working! I was obviously pretty annoyed with PSEG as they fouled up my oven. I placed a service call for them which took over a week for them to have an open time to come out. Their repair man, although nice enough, really had no idea what to do, and was telling me certain parts might have broken, due to an interruption of gas. I found this so odd as my model of Roper oven is a 6 burner duel oven, which has duplicate mechanisms to control each side. I found the Stove Lady on line, and gave her a call and explained the problem to one of her employees, she personally called me back with in a minute and explained a simple trouble shooting solution to the problem that of course fixed my problem!! I can not thank her enough, this world needs more honest people like her that put customer service first. 5 stars does not do the Stove Lady (Carlita) justice. She deserves a million!!! read more

As one of the few , if only, purveyors and refinishers/repairers of vintage stoves on the east coast, it was a blessing to discover Belgrove Appliance. I bought my Crown 6-burner, double oven, 40" stove, new, 38 years ago. I love it and have always found it much easier to use than current stoves and with much more room in the ovens than the few 40" stoves now available. Whenever I've encountered a problem with the stove, such as needing to be recalibrated, all I've had to do is call Belgrove and Carlita Belgrove, the owner, will give me the name of a qualified repair person in my area, or arrange for a transfer to her shop for more extensive repairs while sending another stove for me to use while repairs are being made. I can seen no reasons for NOT using Belgrove if you are a dedicated cook and want to have access to as many burners and ovens as possible with reliable repairs access, as well. The vintage stoves are beautiful and distinctive and I wouldn't trade mine for any of the newer stoves I see. read more

The oven of my 40-year-old American Crown Works stove would not turn on. Two different appliance repairmen in a month's time recommended a new oven safety valve which they said was obsolete anyway, good luck, go buy a new stove. But it was Carlita who said to check if the start-time button was positioned correctly, and if that wasn't the problem then she could sell me the not-so-obsolete-for-her safety valve for my Crown oven. Well, upon adjusting the start-time button, the stove started right on up! Carlita is a genius! I read about how Carlita, CEO of Belgrove Appliance is the famous "stove lady," and she certainly is because not only did she fix my oven sight unseen, but she also emailed me on a Sunday night which shows her dedication to the business she loves. I would recommend that anyone who has a problem with a retro or antique stove to contact Carlita because she can sell, clean, repair, change the color, and restore stoves. Just check her out at www.stovelady.com. read more

The right front burner on my late mother's six burner Crown stove stopped lighting after milk boiled over. Having cleaned as much as I could without any success, it was time to call a professional. After having contacted a number appliance and restaurant supply stores in the area without any success, I came across an essay by the "Stove Lady" of Belgrove Appliance on her personal history with crown stoves, and sent an email with photos and a description of the issue. Ms. Belgrove patiently corresponded with me via email as we tried to identify the problem till eventually we scheduled a service call. Via Facetime she was able to lead me through the steps to get the igniter port unblocked and now, once again, we have a fully functioning gas range. I cannot recommend her highly enough - if you have a vintage gas range in need of attention, she is the one to contact. Working with her was a real pleasure and I learned a lot about the stove. Thank you so much! read more

So lucky to find Stove Lady by searching the internet and finding her in our county no less! Carlita is the Stove Lady and she fully deserves the title, being something of a super hero for vintage stoves. She and her team brought our much loved 40's stove back into perfect balance. We just remodeled our kitchen and this stove is in the place of pride. Something loved and old in a new kitchen! We believe in our old Anderson Stove, and want it to run for another 70 years. Rather than spending lots of money on something that will break in 6 or 7 we called Carlita, and she guided us through a very thorough professional process to bring our stove back to life. They did a great job, both in dealing with the stove, but also dealing with my wife and I as well. So if you are thinking of buying a new Viking and you have an Anderson or Chambers, call the Stove Lady instead. You won't regret it. read more

What a breath of fresh air! Carlita Belgrove not only gets back to you timely, but calls the day of your appointment to narrow down the window and gives you a heads up if she is running late. (It's 3 days later and i'm still waiting for the other 2 companies I contacted to get back to me). I'm having a problem with my 19 year old Thermador wall oven. Carlita researched my problem before getting here to be sure she would be able to repair my oven and was a pleasure to work with. In a time when we are stuck with the national services that Sears provides or the Appliance Doctor, both of whom send out techs who don't really know what they are doing, Carlita Belgrove of Belgrove appliance is a throw back to the way it was and should be. I would recommend Belgrove Appliance, Inc. to anyone who has an issue with their appliances. She is professional and thorough and a pleasure to work with. read more

We have a Caloric 1950's wall oven and stove top. The oven especially needed some serious tic, the stove surface was cracked in a few places, and need some additional work as well to get it to work efficiently. After communicating with Carlita a bit, she visited our home with her team and got a better look at what needed to be done. She worked with us on our budget, and together we decided on the best next steps for our situation. We were committed on keeping the stove and oven, even while many others in our lives suggested we scrap it and buy new. I am so glad we stuck with our gut to restore our appliances rather than chuck them. I've baked all sorts of things so far in the oven from chicken to cookies. It is well worth the investment. Now when I have company over I am actually pretty excited to use our retro but working appliances. Especially when that company are the "buy new" people. read more

Since July 2012, I have been connected with Carlita through the acquisition of my beautiful gem of a vintage stove which I purchased from her, after looking long and hard - truly, truly, love, love this stove!!! Carlita has been patient and understanding with me throughout the process; even helping me with putting my color scheme idea in place through the designing and color blocking of the stove, and getting it situated in my home. The retro-fitting of the stove was terrific. The stove is perfect for my small apartment; and each and every day it is looked at with satisfaction and LOVE! I just love admiring it. Carlita has been/is truly remarkable. To this date, Carlita continues to be there for me each and every time, I have a question or a need for my vintage stove/kitchen, Carlita is always available. I am in the process of requesting a maintenance up-date. read more

We purchased our Chambers gas cooktop in 1983 for our kitchen in Boulder, CO, and enjoyed it for 35 years until we moved to Philadelphia. There has never been another cooktop that can compare with the Chambers in design, quality, and performance. Ours still worked well, but it needed to be re-tuned to work at sea level, the top needed to have new chrome plating, and the burners, grates, and drip rings needed to have the enamel re-done. We quickly learned that Carlita Belgrove is nationally renowned for restoring vintage Chambers cooking equipment. So we sent our Chambers to her, and it came back looking like new and tuned to our exacting specifications for optimal output. It is right at home with our state-of-the-art Wolf oven and Vent-a-Hood ventilation hood. read more

This is my first review on any company but wanted everyone to know that if you need your Chambers stove repaired, Belgrove is the best!! When I told the owner, Carlita, it was an emergency, she was at my home late on a Saturday evening! Carlita was extremely knowledgeable and fixed my stove/oven and explained everything along the way that she was doing as I was very interested in knowing. I feel extremely lucky to have found such an honest, hard working appliance repair person and just wanted anyone looking to repair their stove, to call Carlita as I know you will be just as happy as I am. My problem was with the wiring and the previous appliance company I used was unable to figure it out so I was very lucky and happy to have found Carlita on the Internet. read more

Our Blue Star oven would stop working after about 20 minutes. The electricity would shut off without tripping the circuit breaker. Carlita spoke to Blue Star and they recommended a part. When that part arrived and didn't work Carlita called the company and spoke to a few different parties. Through Carlita's persistence, they eventually provided a different part which they had never mentioned before. Carlita had them provide the part, at no cost, and then installed the part, again at no cost. The oven now works! We had this problem for years and no other repair company was able to resolve it. I highly recommend Belgrove Appliance. Carlita gets personally involved and will assure that your appliance will be repaired. read more

I have been rebuilding an old Crown stove with Carlita's parts and, most importantly, her help. And by help, I mean lengthy, long distance telephone calls, well after business hours, while she tries to explain to a semi-handy person (me) what part goes where, what not to touch, how everything should look when (if) I did it correctly, etc. All this from New York to me on Cape Cod. You know anyone else who has that kind of commitment to customer service? When I exceeded my capacity, I called in a local repair service to install some parts Carlita had sent. She talked him through the process on the phone. When he hung up, he turned to me and said "That lady certainly knows her stoves". Need I say more? read more

Carlita and her team were efficient, professional, and completely competent in all the work they did on my unit (a Crown stove, with two ovens and two broilers). We had a natural gas leak and were considering replacing the unit altogether, but with the help of Carlita and her team our stove and ovens are functioning as good as new! Carlita is lovely and it was a pleasure to have her work on our unit. She did her due diligence before she even got to our apartment so that the entire process was seamless and she had all the parts she needed to get the job done in just a few hours. I would highly recommend her services to anyone looking for an efficient fix from a true professional. read more