This was my first and last time at this cleaners they was so racist and unprofessional I spent over $300 dollars ,and I had bleach stains on my clothes. They told me to go find a receipt proof of me purchasing my clothes then the police had to be called. I was so embarrassed and felt took an advantage of. Also, they laughed in my face. The daughter yelled in my face. I understand everybody is different, but I will never go there again my first and last time. read more

Best Cleaners & Alterations - All my clothes was damaged and looked like this - Laundry Services Near Me - Saint Peters, Missouri

See all

I had been a loyal customer of Best Cleaners for over 10 years. Recently I took a linen. suit jacket in for dry cleaning for the first and only time. It was a new jacket, only a couple weeks old and in new condition. They fried the jacket burning or disintegrating the fabric in a number of areas. Having never used any other cleaners for over 10 years, I explained that this was their fault. After some civil conversation, the owner stated this was not their work. I explained I have not used any other cleaners for over 10 years. I have spent around $100 plus every 4 to 6 weeks for 10 years and it ultimately had no effect on the owners decision to not reimburse me for the cost of the jacket. I was so very disappointed. Given the fact we had so many good years of history. I will never go back to best cleaners near Schnucks on Mid Rivers Mall Drive ever again. I believe the owner made a terrible mistake by losing my business. I calculated that over the last 10 years I've probably spent $7000, having cleaning done here. What a mistake not to take responsibility for your actions. read more

"That's fine, so sue." - direct quote from the owner after calling us liars. Ruined a comforter that costs several hundred dollars and when I confronted them about it, thier reaction was to tell me, 'that's fine, then sue.' Nevermind how terrible of customer service that is, they continually called me and my wife liars after they tried to give it back to us with 7 new stains. After leaving it again for them to try to clean, we go to pick it up and it has a large new spot from even the first attempt to clean. After calling me a liar saying it was already there, I pointed out that he tagged every stain on the comforter when we brought it back, so how come this huge stain was not tagged? That was the point at which he told me to sue him... I may do just that, but pray anyone reading this learns the tough lesson we did from our experience and not first hand by AVOIDING THEM AT ALL COSTS!!! read more

Had a great experience getting a bridesmaids dress altered here. The gentleman who helped me had my dress ready in 3 days! So quick and the quality is great. Will be coming back in the future! read more

I brought three new pairs of dress pants (from suits) for hemming to these folks last spring just when covid was starting. When he measured, i told him i wanted full break, so if anything they should be a little long. Since church had been canceled before i had a chance to wear any of them, i didn't try them on until recently. That's when i found out they were hemmed too short! I took them in (admittedly a year later) to get them let out as much as possible and explained the situation. He was happy to let them out. FOR $51! He blamed me for accepting his original measurement. How, in the name of Pete, am i supposed to know that he was marking the pants correctly when he measured them? I am dumbfounded that he blamed me and then refused to fix HIS MISTAKE unless i paid again. NEVER GOING BACK AGAIN. Mistakes happen. Heck, I make mistakes! There are too many good business owners that understand how to rectify problems in a fair manner to justify going back there ever again. read more

My daughter needed to have her prom dress altered because it was too long. The woman measured it to our specifications. When we picked up the dress, the woman told us that there was no need to try it on. The dress was already in a bag. When my daughter put the dress on, we saw that one side was shorter than the other one. There was no time to get it tailored before prom. My daughter went to prom with an uneven dress. The next week we went to the cleaners again and we explained the problem to the same woman who took the measurements. She insisted that the dress was fine, even though you could see that the dress was uneven. She was not very helpful, and she was argumentative. I told her that for the $75 dollars she charged me to tailored it, she needed to fix it. When I pick it up again, the dress was better but still not right. One section at the front was still longer than the rest. The dress is pretty much ruined. I will never go back to this place. They charged $75 to ruin a beautiful dress. Other places would have charged $65 but I wanted to make sure the dress would be tailored right. I do not recommend this business. read more

I go out of my way to take my dry cleaning to Best. They do an excellent job, and the owners are lovely, polite people. I've never had any problems, and I usually leave smiling, because it's nice to be treated well! I've also had minor alterations done, and they did a fine job. Despite the fact that there is a dry cleaner down the street from my home, Best Cleaners has my business. read more

I've been going to Best Cleaners for about 2 years now. The owners treat me with the utmost respect every time I'm there. They are quick, professional, and fairly priced. The store isn't even on my way home, but I refuse to go anywhere else based on the consistent service I get. Don't change a thing! read more

I found the owners to be very polite, friendly and geared towards customer service. Pricing is comparable. Located next to Schnuck's, the store is very easy to locate. I recommend them! read more

You would think that writing a review for a dry cleaners seems odd. But when the folks that own and run it are some of the nicest people ever you just have to say something good. Not only do they do an awesome job with your clothes, they are so nice to talk to. We used to own a condo down the road and work in the area so this place was convenient for us. We quickly learned that it wasn't only the convenience that keeps us coming back. We now work in various locations sometimes 2 hours away. But our weekly stop close to the Cottleville area makes it so we can still have our dry cleaning done here. Great place and great people!!! read more

Family owned business. Friendly. Good work. I had something I needed right away and they took care of me. They are great.

Just wanted to give an update. Not only will they not leave you with a shirt with a burned off button they will do repairs to seams if they see an issue. It's 3 years since my initial review and I still have nothing but total appreciation for quality of work and genuine caring and friendliness of these people. read more

Took my wedding dresses in to get altered and because I didn't want to pay 160.00 to clean them they ruined my dresses. Never worn dresses now have grease spots all over the inside and torn seams not sewn. I offered to pay a portion of the fee but not all they accused me of ruining the dresses said it's all my fault. And I'm blaming them. They snatched my dresses put behind the counter now police will be involved. Not happy will never come here again. read more

This place is run by the sweetest couple. They worked so hard to make my difficult wedding dress look amazing. Fantastic customer service!

Fabulous service, friendly family. Quick turn around time, great at alterations. Wouldn't go anywhere else.

Dry cleaning they do a good job, but alterations not so much. They only took my inseam up half off of what I asked for and then wanted to charge me again. read more

Their name says it all. They are the Best. Shirts are always clean and crisp and prices are competive. They are very friendly and customer service is great. I highly recommend! read more