Amazing!!!! Effortless communication! Reliable, and very easy! My washer broke down, and while…read morewaiting for a new one to arrive, I found this business on Yelp! I went on their website and booked with Jennifer from South OC! She did a phenomenal job! I was hesitant at first, never using a service like this before, I decided to try it. I had dirty laundry piling up, and I didn't want to go to a laundromat. And afterwards, getting my clean folded laundry back, I wasn't disappointed! Very effective and efficient! My clothes arrived fresh and very clean, in a timely manner. I felt that the price was a little high, but I was desperate for clean clothes. Overall, I felt that it was so worth it!! I would definitely use this business, again. Highly recommended and very appreciative! She did a better job than I could. I'm impressed! Many thanks, Jennifer! 5 Stars!!!

Great service. Fast and convenient. Our washer broke and we needed to get some laundry done and…read morethey picked our stuff up and delivered it the next day. It was an amazing experience.

I come here regularly to do my laundry and have always recommended this laundromat to my friends…read moreand neighbors because I've consistently had great experiences--until today. I was washing all of my white blankets, towels, and expensive quilts in Machine #36 when it just kept spinning and never actually began the wash cycle. I had also paid extra for the Ultra Wash option. I went to let the staff know the machine wasn't working. One employee came over and tried to help but didn't seem to know how to resolve the issue. She noticed I had selected the Ultra Wash with hot water and then informed me that there was no hot water. If there was no hot water, then I didn't receive the wash cycle I paid for. I explained that these were my white blankets, towels, and quilts, and I wanted to make sure they were properly cleaned. I asked if they could simply restart the machine so I could rewash everything, but I was told they couldn't. Then Martha stepped in, and unfortunately her attitude was very dismissive. She again stated there was no hot water and said the best she could do was give me a rinse cycle. She also told me that if I had informed them before starting the machine, they would have refunded me. How was I supposed to know there wasn't any hot water before I started the wash? What upset me the most wasn't the machine malfunction--it was the lack of concern for the customer. Instead of trying to make things right, Martha told me I could go to the laundromat across the street. I had just spent well over $60 washing my laundry, including $15 for a single washer load (DOUBLE WASH), only to be told to take my business somewhere else. I wasn't asking for anything unreasonable. I simply expected to receive the service I paid for and to have confidence that my laundry was washed correctly. Instead, I was met with indifference and a dismissive attitude that made me feel like my business didn't matter. To make matters worse, after our conversation, the employees gathered together and appeared to be talking about me. Every time I walked by, I could see their reactions, which made the entire experience extremely uncomfortable. I still had several loads of laundry to finish, but instead of feeling like a valued customer, I felt unwelcome and embarrassed. The owner has always been kind and has always seemed to genuinely care about customers, which is why this experience was so disappointing. I have a hard time believing they would approve of the way this situation was handled or how I was treated. I sincerely hope Martha receives additional customer service training so that no other customer is made to feel the way I did.

Extremely disappointed in this laundromat. I came in to wash…read morea large rug and was using one of the larger dryers. I stepped away for a few minutes 10 minutes max and when I came back one of the female employees had taken out my rug for no reason and mentioned that she needed it and that my timer was up. What's worse is that another male customer helped her take out my stuff. The employee didn't care at all. This will most likely be the last time I come here. Hispanic Female Employee (Short Brunette Hair): Rude, lacked customer services and uneducated. Este negocio tiene que evaluar a las personas que contratan para trabajar aquí. Los empleados no son profesionales y mal educados.

Our washer broke and it was going to take a few weeks to get our new one so we needed a reliable…read morefluff and fold service. No local laundromat provided this service so we needed to find a pick up and drop off service. OC mobile came through! The pick up was quick, turnaround was fast, and the laundry was impeccable! Better than when we'd wash at home lol we liked it so much, we did a few rounds before our machine came in. Now we use them for bulky items, like our king comforter. Great business great service! Definitely recommend.

I really hate doing laundry and OC Mobile Laundry took such a huge load off of my to-do list. I…read moretried their services for the first time this week; I took advantage of their free pickup/delivery (please tip the staff!! they are amazing!) and set a laundry bag of dirty clothes out per my pickup schedule through the site. I had my clothes back, beautifully folded and neatly placed in plastic bags that were contained in my laundry bag the next day. Totally going to use this service more regularly especially since booking is easy. Thank you!

Laundromats like this one reminds me of my childhood! I'll definitely be back…read more The amount of washer and dryers are a good amount. Consider being here for maybe 1hr-2hrs depending on your laundry. Provided: laundry cards, laundry baskets (to assist you in transferring loads), dryer sheets, restrooms. Please note, you need to use your laundry card for the restroom so you are technically paying to use their facilities. Our laundry came out fresh and clean, no wrinkles! I definitely recommend stopping by next door (7 eleven) for any laundry stuff you may have forgotten to bring for doing laundry. Also it's a convenient place to grab a snack and wait for your laundry to be done!

Rude girl at the dry clean. Worst customer service. Came in to do some dry cleaning and the girl…read morehad the worst attitude. I just took my business elsewhere. Prices here are almost double from other dry cleaners.

The best cleaners in OC…read more Great service Clean store Great customer service

Take advantage of college students and charge rediculous amounts. They charged my son 25$ just to…read morePress, not even clean, a graduation gown. Absurd.

I came here to get a patch removed and sewn on to a different article of clothing. The simplicity…read moreof the process with it is what I liked the most about it. I probably spent less than 5 minutes total on both of my visits and got exactly what I was asking for. It was as simple as walking up, tell them what you want, they'll ask for a specified date when you want the request completed, and then you just come back. I spoke to Mike initially about getting the patch removed and he was honest about it potentially leaving a mark where the patch was initially sewn on, which I didn't mind. The turnaround rate for the services was approximately 5 days, though I did say it was a no rush service. Not sure if it would have been more expensive had I not said that. Either way, satisfied with how both requests turned out. It was around $12 for removal and $14 for sewing on.

This is my go to place for dry cleaning and hemming pants/jeans/shorts. The service is always…read morefriendly and quick, and the items are ready when they say it would be. Price is very reasonable as well.

Finally, a reliable, reasonable, and high quality place to get my military uniforms tailored. I had…read morethe stitching done for my AGSUs (rank, stripes, tabs, unit patches) and ACU uniforms and they came out great! Also did some basic dry cleaning and everything was good and priced well. Highly recommend!

Brought a simple satin cream color blouse & got it back light grey/silver color, as though they…read morewashed it with a bunch of darks that bled onto the white. I bought 2 of the same blouse. You can see the difference in the photos. The shirt they cleaned is on the left. The original color is on the right.

I have been coming to Kona for about a year now. I love coming to Kona because 1 service is…read morewonderful. Caluadia is one of the nicest people. Always willing to help and make the process allot eiser. Kona has earned my business. My typical service I request is 9-15 items and they are always ready the next day. I haven't had an issues with my cleaners.

We have used Kona Cleaners for over 10 years and, until recently, had generally positive…read moreexperiences. In the past, when items were lost or damaged, they handled the situation professionally and took responsibility. Unfortunately, that level of customer service appears to be gone. We recently had a brand new custom sport coat cleaned -- a very expensive jacket specially made for my 6'6" husband. He wore it only a few times on vacation, came home, took it off, and I immediately sent it to Kona for cleaning. When it was returned, there was a noticeable burn mark on the shoulder/deltoid area along with a streak running from the top of the shoulder, exactly like damage caused by an iron that was too hot. When I called, they immediately picked the jacket back up, which initially made me believe they intended to resolve the issue fairly. However, after keeping it for five days, Carlos called and stated that he "asked the production staff" and because they claimed they didn't do it, Kona would not reimburse us. The conversation was incredibly disappointing. Carlos was rude, dismissive, and openly implied he did not believe us. He stated there was no one else we could speak to. After spending thousands of dollars with this business over the years, being treated this way over a clearly damaged item was shocking. To make matters worse, their customer service system is a mess. No one answers the main customer service number, and when calling individual stores, the employees often seem confused, difficult to understand, or act as though they have no idea what you're talking about. During this process alone, this happened to me at least five separate times. In one instance, I was placed on hold and never helped -- I finally hung up myself after waiting 17 minutes. The quality of service at Kona has slowly declined over time, but this experience confirmed that customer loyalty and accountability no longer matter to them. I would absolutely not recommend using their services, especially for high-end or custom clothing.

I received a response from my review. I have visited the establishment last week. I found that…read moresigns were posted in multiple spots, encouraging customers to not put ( 1 ) item in the dryer. Therefore I have updated my review and rating, for a business who takes customer's reviews as constructive criticism; then improve customer satisfaction. Thanks for your effort!

Because this laundromat is so close to home, I keep coming back, but unfortunately, it's a huge…read moredisappointment each and every time. Half of the machines seem to be out of order, and even some of the ones that do work will take your money and somehow manage to steal a quarter or two along the way. One of the biggest incentives for coming here was the free dryers, but unfortunately, half of those seem to be broken at any given time as well. There used to be a couple working here who were always friendly and helpful whenever there was a problem, but I haven't seen them in quite some time. I've continued coming here mainly because of the convenient location, but at this point, I think it's time to find another laundromat--even if it means driving a little farther. It's frustrating to spend your time and money somewhere that consistently fails to maintain its equipment.

The machines are always very clean, owners are super nice, vending machines are always stocked, &…read morenever have to wait! Love this place!

I love this place. Been going here over a year now. Always clean, with working machines. The people…read morewho frequent this laundromat are very friendly as well. I have been here both in the evening and in the mornings. This place was referred to me off of an Orange group from FB. I am so glad they did. Owners are super nice.