BEST SCAM WINDOW TINTING! This review is to educate you on "BUYER BEWARE"! If you do your research on Auto window tinting , you will learn that it is common practice for these places to install a cheaper brand or version of the tint you pay for. THIS IS ONE OF THOSE PLACES! Beautiful, clean and organized store. AWARDS AND PLAQUES FROM COMPETION. They also do a decent job of installing tint and work fast. However, don't be fooled by this, and the free drinks and snacks in the lobby.
1)The first indication that this place is shady: Appointment only and good luck trying to get in the front door as he keeps it locked. However, you may be able to sneak in if someone opens it.
2) GOOD LUCK SPEAKING TO SOMEONE ON THE PHONE CONCERNING QUESTIONS ABOUT WINDOW TINT PERFORMANCE , INSTALLATION AND PRICES. ( But, when he reads this maybe this practice will change)
3) All the communication is by email. He'll send you a cheap quote of $249.99 for ceramic tint installation but he doesn't indicate what tint you're going to receive. This is professional deception. And, he's good at it.
4) If you decide you want to get that $249.99 "BEST DEAL" special, you must pay a $25 non-refundable deposit to schedule an appointment.
5) Once inside the store, you're going to see a professional display by Llumar
of the various grades and shades of tint. He'll even show you a comparison of the heat shielding ( IR) performance of various tints using a heat lamp.
6) You may forget about the $249.99 SCAM SPECIAL like I did. I decided I wanted the best Llumar available: IRX NANO CERAMIC $350 for windows and back. And, another $175 for Llumar Blue 70 on the front. Total =$525!! Great I'm getting the best tint Llumar sells. Until..............
7) Until he closes the little lobby window so you can't see what's going on in the back. Oh! He'll open it a few minutes later after they've printed out the tint on a giant plotter ( AKA LASER CUT). This tint is expensive and the profit margin probably not that great. How do I make more profit margin? Install the cheaper version. This is what this place is doing. You may or may not get what you pay for here. I DIDN'T!
8) Hey! It's time to pay. How are you paying? "Credit Card" I say. He tells me the total, then says he didn't charge me enough. He ran my card for $346 ( even though I chose $350 + $175= $525. Then, says he made a mistake. So, pay the difference in Cash. Receipt? He'll text it to you.
9) Llumar window tints and the installation (by this so called AUTHORIZED REPRESENTATIVE) has a lifetime guarantee. However, all I was provided with was a credit card receipt by message from SQUARE ( the small portable device you connect to a phone or tablet) the company he uses to process credit card payments. I RECEIVED NO INVOICE which is required by Llumar and should have the type of film installed, where, how much and FILM ROLL ID(Production information) in case you have a warranty issue. I learned this by checking around from others.
10) I had to get the Manufacturer and the distributor involved because they don't answer the phone and they don't answer emails. When I finally got an invoice, the tint listed was totally different than what I purchased.
ONE QUICK NOTE: Me and this Aleiu ( spell) owner went over the tint. I was the only one in there and he had my undivided attention. How you can install a different tint when we just went over it 2 min ago?
When I inquired by TEXT about the tint he installed, what would a REAL SHOP DO? Heck, look at the invoice. His response " I won't know what we installed unless you bring it and we look at". Are you for real! I responded " WHAT DOES THE INVOICE SAY?". I got no response.
Listen, I just provide you an education on this place, and an education on how these places are SCAMMING you when you decide to tint your car. But, I have to believe that this place has the BEST DEAL WINDOW TINTING SCAM of them all. Please go on the internet and you'll be informed. read more