I'd like to THANK and acknowledge the fantastic support from Jeramy at the Best Line Equipment store in Harrisburg (located on Rt22) -- as his EXCELLENT and EXCEPTIONAL Customer support today made the my experience to be greatly appreciated ... He truly went above and beyond to help me with immediate service on my chainsaw that needed to be checked out and gone through before using it for projects at the house. Again, many thanks! read more

You wrote a review for Best Line Equipment - State College 4 minutes ago 1.0 star rating 3/30/2018 Beware of this company and do not put your life in their hands! My husband rented a trailer from Best Line in State College in order to haul a pick up truck. Best Line attached the trailer to our vehicle and off we went only to have a horrific accident a few minutes down the road. The police officer on the scene said that my husband was lucky to have survived this accident. He had to be extracted by the jaws of life. Both the officer and the tow truck driver who came to assist, stated that the trailer had not been attached properly. Two trucks were crushed beyond recognition, and...Read more You added a profile photo 8 minutes ago read more

Awesome service! I arranged a one-way rental for a tilt-bed trailer to carry a tractor from Harrisburg PA to Allentown. The first of my compliments comes from the fact that Best Line is one of the very few companies that will rent a trailer for use outside a 30 mile radius of their location, and even better, allow it to be dropped off at one of their other locations. I searched long and hard to find a rental company that supported that. But even better was that when I arrived, the hitch on my truck was for a different type of connection than was on the trailer (Had a Pintle mount, needed a ball mount). They invested an extra 20 minutes to change the mount on the trailer to match my truck. They then did a full safety check on the trailer droop and lighting, and we found that the left signal didn't work. One of the techs diagnosed that I had a burned out left trailer light fuse, and even tracked one down for me so I could get on the road. This was way beyond what I anticipated. This kind of service puts them first on my list next time I need to rent another trailer, Bobcat, or any other landscape equipment. First class! read more

Horrible customer service! Please be aware of how terrible best line equipment bobcat Susquehanna is. Our farm has a new bobcat with 250 hours on it. I needed a part replaced that was under warranty. I went and picked up the part brought it home to our farm. Two days later I had the parts department manager harassing me to pay for the part that was $26.72. When I pick the part up they never asked for payment and stated it was under warranty. They took it upon themselves to charge my credit card. They had my card on file from a previous part that I purchased. I contacted the parts department and spoke to the general manager. They both stated that unless bobcat puts the part on that I have to pay for it. They spoke to me disrespectfully and refused to credit my card back. I had to contact my bank and make a complaint with them about illegal use of my card. A fraud investigation was completed by my bank. Please beware never to do business with this horrible company. The only thing they care about is the sale of their products not about the continuous use of the machine or their customers. read more