Five Stars Working with Ruben was an absolute dream! We had…read morea very short closing timeline and everything felt so rushed--but Ruben made the entire process incredibly smooth. From start to finish, he kept everything on track and calm, which was no small feat given the circumstances. I'm extremely picky when it comes to homes, and Ruben never made me feel like I was asking for too much. He listened, he got what I wanted, and somehow found us our dream home in record time. His knowledge, professionalism, and genuine care made all the difference. If you're looking for someone who will go above and beyond, stay cool under pressure, and make buying a home actually enjoyable, Ruben is your guy. I couldn't recommend him enough!

My family and I were looking to move to the high desert area and weren't familiar with the cities…read morethere, at all. We've lived in the LA County area over 30 plus years and unable to find a home that meets all our needs. Not only did we want more square footage, a decent yard and some nice amenities but realistically finding a place like this is near impossible without spending top dollar or getting into a bidding war where the outcome didn't work in our favor. We became very discouraged and decided to stop going with the big name companies where your treated like a number and they don't take the time or effort to help or just listen to you. We decided to go with Ruben, a REAL realtor that cares, that listens, and that treats you like family. He makes getting what you want in a home his mission and priority, that you do feel and will see in the homes you tour and the step process he uses to help facilitate getting us in to our dream home. He replies to messages promptly, he takes all we said into consideration and valued our input. After we found the home we really wanted Ruben did what he does and negotiated closing costs, down payment and all the rest, and his partner Miguel made the whole process smooth. We're super happy and very blessed homeowners now and we wouldn't be in our dream home if it wasn't for Ruben. When he gave us the keys, he was together with his beautiful family and provided us with an amazing housewarming basket, with champagne, balloons and all. Please don't waste your time and energy on anyone else and go with Ruben!

We Bought a Home Last Month from the Listing Agent which was Betty Giles and found her very…read more unprofessional. We are not at happy with the service she provided as the listing Agent. Though she wasn't our agent she was the listing agent. Which I paid her fees and commissions as part of the deal. She treated me with complete disrespect on every level of communication. When we called her she continually refused to return calls concerning information regarding the property. We left numerous messages to no avail. Finally I text her and she still ignored our calls. Until I text her that I guess the only way I would get any answers was to show up at the real estate office, which she finally responded with this quote- "I don't have to talk to you" Now there had been no acrimony or terse communication thus far so I am Bewildered at her response. I left a message at the Real Estate office and no one responded there either. To say the least our experience was very un business like and unprofessional.

I want to start off by saying I'm no way into bashing companies or leaving reviews but this was…read morehorrible. My wife and I were looking for a home with one of there agents. We kept getting asked let's get into escrow so fast felt like we were rushing. When we finally got into escrow nothing was done what we asked for. The home inspection was done and lots of things wrong with the home. We asked that lots of stuff be fixed. We were told that all the things we asked for were going to be done but it was a lie it was not done. For example the fire place was fixed incorrectly and when we turned it on the fire came shooting out at me and my kids. We were also told a termite inspection was done and come to find out it was only done on the inside. When we moved in the whole house full of termites real slick. Also we still have the lock box on our door sloppy looking no one has come to take it off. So many other things. I spoke to a lead there at the company and why didn't I know she never called us back. I should have known she would for look at the service we got. This is horrible we are sad when we supposed to happy and now trying to figure out this about the termites. I also have to buy Bo cutters to cut the lock box off. They got paid from the sale and left us hanging when I ask about speaking with the seller it's against the law. The manager from Keller said did you do your final walk thru well we are not handyman how do we know if things were fixed we asked if they were fixed correctly And we were told yes and they were not. We were lied to about the termite report this is not right this is our first home and got done like this. Your agent supposed to take care of you make sure smooth landing. Now we are in a bad situation and don't try calling them because they don't care. Trust I tried already and you. The agent did show up to every appt but unfortunately this was done sloppy and my whole thing is they don't care

Manager Certification Disclosure. Managers are not required to be licensed. Instead, as provided…read morefor in Bus. & Prof. §11504, managers of common interest developments (CIDs) must annually disclose to the board of directors of the association the following information: 1. Whether or not the CID manager has met the requirements of Section 11502 so he or she may be called a certified common interest development manager. 2. The name, address, and telephone number of the professional association that certified the common interest development manager, the date the manager was certified, and the status of the certification. 3. The location of his or her primary office. 4. Prior to entering into or renewing a contract with an association, the common interest development manager shall disclose to the board of directors of the association or common interest development whether the fidelity insurance of the common interest development manager or his or her employer covers the current year's operating and reserve funds of the association. This requirement shall not be construed to compel an association to require a common interest development manager to obtain or maintain fidelity insurance. 5. Whether the common interest development manager possesses an active real estate license. and Management Agent Disclosures. Civil Code § 5375 What we like about voluntary certification of common interest development managers is that they claim to know better but still don't act as if they know the law and governing documents, much less business ethics which are taught in their networking trade unions. Disrespectful of common interest development members, refusing to provide notice of meetings required by law, and misrepresenting and concealing important facts including law and governing documents to members and vendors whether insurance providers, contractors or employees. What's wrong with this is explained in the optional common interest development manager certification process. Law requires disclosure to HOA directors prior to completing a contract with them. Neither TITAN nor any REALTOR handling our particular HOA business for them disclosed timely and adequately that they were NOT certified. And they use a bargain third-party "APFOLIO" service-- like ordering fast food, these days in that it maximizes profits and minimizes contact with Members. The law says particularly out-of-town owners aren't required to agree to website postings rather than disclosures and all general notices via individual deliver via US MAIL to two (2) addresses if preferred at no additional charge to the HOA or members but TITAN pretends that's not the case. And directors at a couple of APFOLIO-customer HOAs behaving the same way are either illiterate, weak, or complicit in supercilious managers secretly operating including vague agendas. The latest was a citation and fine for the water system not being fully disclosed and misrepresented as have other water system problems such as Boil Water Orders and the presence of lead due to inadequately maintained plumbing. But that's what members can get with their money spent on HOA-lawyers to justify it and silence criticism. It's what's wrong with too many homeowners associations. If independent rather than do-it-yourself HOA management is what's wanted, then using a REALTOR is a bad idea generally due to too many conflicts of interest. Interview prospective managers and expect disclosure of whether they've "certified" prior to completing a contract with one. If you catch one having lied about anything then recall a board of directors that won't remove and replace them. My wife and I speak from more than 50 years of combined experience as such California corporation members, directors and officers most of which was in better times.

Brenda went above and beyond for me! I am a first time homeowner and have been confused about…read moreeverything. She took the time to walk me through everything step by step with my HOA and was so patient with me. I appreciate you Brenda! Thank you.

Purchase a home in Banning through Chana Garcia at Tower Real Estate. This is the third home…read morepurchased through them, Extraordinary service in helping my wife and I secure the best deal with the best financing. Chana goes above and beyond the duties of a real estate agent.

Avoid this business like the plague. They sign lease agreements promising that property will be…read moreavailable for move in at a certain date, tell people that they will phone them when it is ready, and then place a for rent sign on the property when there is already a lease agreement in place. When Chana Garcia the real estate broker in charge of Tower Realty was advised that there was a lease agreement in place, she said that they don't want to rent to me because my tone of voice specified that I would be trouble and that I should sue her. They are unethical, commit fraud and breach contracts and their properties are of substandard quality.

Brooks has a truly infectious positivity that makes him a joy to talk to. His upbeat attitude and…read moreenthusiasm are matched only by his incredible professionalism and expertise. It's clear that he genuinely cares about the people he works with, and he brings such a welcoming and encouraging energy to every conversation. Combine that with his deep market knowledge and willingness to go above and beyond, and you have someone who is not just a great real estate agent, but also an amazing person to collaborate with. If you're looking for someone who will make your real estate journey not just seamless but genuinely enjoyable, Brooks is the person to call!

Brooks was an absolute dream to work with! From beginning to end, which was a quick and painless…read moreprocess, we were taken care of with the utmost kindness, care and professionalism. Our home sold in record time with no hiccups. We received three offers within the first two weeks and closed escrow in a month. With our plan being to sell our home and move into a rental while we build our dream home, we came up on a huge bump in the road - trying to find a rental. I looked everywhere and called daily, but had zero luck; in the climate of Covid there was absolutely nothing available. In a panic I reached out to Brooks, who promised to take care of us. Like pulling a rabbit out of a hat, he made magic happen. Just days before we had to move out he was able to find us the most beautiful rental accommodations in Redlands, which has been perfect for our family. I have to admit, the process was so quick and stress-free that at times it seemed almost too good to be true and we had to check in with him to make sure it was all a reality. Brooks and his team made our entire process seamless. We recommend Mr. Bailey to all our friends and family and will use him on any future transactions.

I learned about a 2 bedroom 1 bathroom unit nearby campus because my friend saw someone was moving…read moreout of the unit below him. I checked it out as it was being remodeled and I liked it for the price that I was initially quoted from the landlord. My problem with this property manager is that their new property manager Griselda is unprofessional. She didn't answer my pest control request until a month later when I called and only texted back responses like at 10pm at night telling me that in the future that I will have to pay for pest control when that is not what my lease agreement says. I didn't realize it at the time but my unit is constantly getting earwigs and spiders all over the house and even as I'm showering. I have to keep an eye open just in case a spider lands on me.... I was BIT by an earwig while sitting in my living room out of nowhere so obviously it is a needed maintenance. Why am I being penalized for it? I've never had this experience with any other complex. Update: I got a text back from the property management with a different tone. I contacted my landlord who resolved the problem so I will give a Star for that.

We just closed escrow today on our Fathers home in Loma Linda. He passed away and we needed to sell…read morehis home. Mark Cleveland was amazing to work with. He was quick to respond to us if we had questions, he was professional, honest and worked hard to

One of the most stressful, yet rewarding, life experiences is buying a home, especially when you…read moreare on the hunt for your forever home. But Justin, our buying agent, made the entire process smoother, more enjoyable, and far less overwhelming than we ever imagined. For over four months he went above and beyond, patiently guiding us through countless showings, spending multiple weekends with us, answering late-niggt questions, and never once showing frustration. Justin is as genuine as they come, kind, knowledgeable, and truly invested in helping his clients find the perfect home. Thanks to his dedication and persistence, we finally found our dream home and could not be more grateful. If you looking for someone you can trust and rely on for buying your next home or selling your current home, I can promise you Justin is that person. Thank you again, Justin!

I have had serval business interactions with Excalibur Mgt…read more Each time i experienced the utmost professionalism from the persons answering the phone and connecting with Marie Garcia, the assistant operations manager. Ms. Garcia was respectful and professional in every situation regardless of incident ans subject matter. its so refreshing and inspiring in communicating with someone with such knowledge and demeanor. And completely with out judgments or prejudice. Thank you Ms. Garcia. R.K. DeLaOssa MS.

As a part of my job I frequently need information from HOA's to make sure that buyers can qualify…read morefor financing within their community. The vast majority of HOA's avoid people and make this process difficult. I had a few questions for Excalibre and had the pleasure of speaking with Marie today. She was fantastic and answered all my questions. I'm handling HOA situations throughout all of Southern California and have been for years and this was as good of an experience as I can remember having. I can't remember the last time I left a review but my experience was that positive and helpful. Thank you Marie!