We made an appointment online but the booking didn't register on the salons calendar, they luckily…read morewere very understanding and squeezed us in! Rheanna and Calista were friendly and funny and made for a truly exceptional experience! We will be sure to book with them in the future and use Frenchies for our next manicure

POST-SERVICE UPDATE: OH MY GOSH, the transformation from rugged cracked talons to beautiful soft…read morehuman hands! This may be the best my hands have ever looked/felt! 10 stars! -- UPDATE: was able to get through via phone! Excited to try this place out, hoping to report 5 star experience shortly! -- I made an appointment last night, can't find confirmation of appointment time. Logged back into the site - no appointments showing. I called them to try to see what's going on, no answer. Left a voicemail about an hour ago trying to figure out my appointment time and if I was even actually on the books. No call back. Tried to book it again, and the site was being glitchy. Tried to close out and book from the very beginning, and I get an error message that I've exceeded the maximum number of requests to try again in 12 hrs. About to call one more time, but I'm betting I'm not going to get through. I was really looking forward to trying this place :(

Best nail place in Winston! As someone who sees getting my nails done as a luxury service, this…read moreplace checks off the boxes. Relaxing clean atmosphere, plenty of space between customers (unless they're a bit busy), no pressure to talk to the techs unless needed, and even snacks (fresh plate of fruit & chips) and beverages for a pick me up. Most importantly for me though is how they don't nick or do excessive cuticle and skin trimming - I have eczema and the techs have been patient and willing to work with me. Retention has been standard 2-3 weeks with no chipping or other issues for gel full set. The one thing I'd like to call out is during peak hours sometimes you will have to wait 20 mins (even with appt), so it's strongly suggested you try to call in for an appt during those busy hours. Pricing runs about equal to other nail places in area. My gel fill ins are $50 + $5 for shape. They also offer a membership option where you can rack up points in exchange for money off of services. 10/10!!

While visiting in town this place was a referral suggestion. Upon entering I was greeted and asked…read moreto select a color for my pedicure. The lady then seated me and declined my request to soak for a while. They brought me fruit and a request glass of wine. "If you are giving these options at least give time to enjoy." The massage chair is fire! The services were great and worth my trip. Did a great job on my toes. Pricing was a bit confusing cause I asked for a $48 service and was charged $63. Which did not include the tip. So I think they up-charge me. That is the only concern.

My first experience here was nothing but positive and I am very pleased with my SNS manicure! It's…read moreclean, quiet, and the staff are very friendly. I called for an appointment and they were able to get me in the very next day. My old SNS had been on my nails for over a month as I was moving across the country and ran out of time to get them redone before the journey. By the time I found myself with TaTa (I believe that was her name), one of the technicians at Lotus, I had a few nails already peeling. TaTa made sure to take great care of my nails as she was removing the SNS, being gentle and thorough with the removal of 100% of the SNS. This surprised me as 1. I have extremely brittle, sensitive nails and I ALWAYS have to remind technicians to be careful. Not once did I have to ask this of TaTa. And 2. I had never been to a nail salon that completely removed the SNS instead of applying on top of the existing layer. They definitely know what they're doing here. TaTa was very kind, knowledgeable, and made sure throughout the entire experience I was getting exactly what I wanted. I will definitely be back!

The staff speaks English. Service is nice and. Professional need to point out the cleanliness of…read morethis establishment

Took my mom get a pedicure for the holiday and she was so sad to hear Jon her favorite nail tech is…read moreno longer here! So sad. Our nails were done okay but again it won't be the same without Jon's skill and friendly service.

This is my favorite nail salon, my favorite tech is Lan, she does a phenomenal job with attention…read moreto detail and wonderful massage! This is my monthly indulgence and worth every penny!

Everything cause my nail tech makes sure that I am happy with his work and makes sure that I am…read morehappy too Thank you Eric

i usually love nyc nails, i have been going for years i don't care who does my nail i love all of…read morethem. They have a new tech and she is kinda rude to be honest. I feel like she just makes up prices by the day. I never complain about prices because it's a business but i know she's the only one who charges the way she does. She's just not customer friendly honestly. Her attitude is not good for the shop. i hate for their team.

My services are not finished and I highly recommend this salon. Lee is AMAZING! She did my gel mani…read morein no time. The gentleman doing my pedi is on point as well! He is taking his time and getting in my toes I will definitely be back.

lied to my face said they was closed it was 7pm door say 730, google say 730p and Facebook states…read more730pm. bad for business. turn customers away because you don't want to take no more customers false advertisement. change time if it 7 o'clock.

From out of state and needed a mani pedi for the start of the season and a spring break trip…read more Lana was the best I've had in a long while. She took special care of my much needed feet. My mani was great too! Wonderful cocktails offered, clean and fun music playing. Thank you for a spectacular service!

I gave this business the last $35 Ill ever spend there. The…read moretip of my nails weren't painted One nail she missed half the nail She turned off the massager on me bc she said it shook my feet while she did my nails, she did not ask me if it was ok. She threw my receipt up towards me without helping me get my shoes so I could leave I tried to ask her to put my sandals on my feet but she insisted on putting those yellow floppy sandals on me The last time I went they left my feet jagged looking and uneven polish. Always get one of the guys if you go, every time I had a woman do my pedicure its trash. I will not be going back.

This is a new business that's only been in operation for 5 months. The owner, Kelly, is a very…read moretalented and friendly nail tech that had been working at another salon I had gone to for a good while in High Point. When I found out she'd opened her own place, I tracked her down because she's wonderful! The salon is very neat and clean. They are still wanting to do more with the decor like chandeliers and such, but will need to do that as they're able. But in the meantime, it's a beautiful, open and airy salon. Prices are good and Kelly really cares about pleasing her customers. She cares about the work she does and works hard. I had SNS done and also got my eyebrows tinted for the first time. She took such care in doing both my nails as well as my eyebrows. I'll be going back very soon for a pedicure! I recommend this business for sure and can't wait to see how successful she's going to be!

Just left and the lady that did my pedicure/manicure was very polite and helpful. Definitely…read morerecommend this place and will be returning.

In a last minute effort to "treat myself," I went on the hunt for a salon open on Mondays and…read morestumbled upon this salon. In 11 years of living less than 10 minutes away, I had never heard of this place. I'm so glad I found them, though! They were all welcoming and took me right in as a walk-in. I asked for a pedicure and SNS. I was immediately seated for a pedicure and started on promptly. The pedicure was the perfect length. Not too short, but not so long that I was over it. For the SNS- Although I had cut my own nails down to the length I wanted, they respected it and did a beautiful job! These are the most perfect, natural-looking nails I've ever had done. She actually built the nail up a bit with a natural SNS and polished it with gel which surprisingly feels so much better! The price was comparable to all the other salons I've been to in the last couple of years. I especially liked that they didn't have a lot on the walls. Some salons are overwhelming with photos, decor, and shelves of colors and dips, but not here. It truly was calm and peaceful and I felt relaxed the entire time I was there. I cannot wait to go back!

Everything was great! Mia gave me a wonderful pedicure! She also did a full set for my wedding! She…read moredid an amazing job and made sure they were exactly what I wanted! She was so kind and passionate about her job! She is extremely talented!