We booked a house in Palm Springs through Deja Blue rentals after a friend recommended it and I'm…read moreso glad we did. I'd much rather support a small business than give my money to a big corporation. The customer service was definitely way better than dealing with a big company. We had one question when we got to the house and we had our own specific contact at Deja Blue who responded immediately. We also let them know that we had a baby and they made sure the house had a pack and play for us to use there. I would highly recommend this company and we will be booking through them again the next time we are in the Palm Springs area.

De Ja Blue has been top notch in providing exceptional customer service to the guests staying at my…read morehouse Casa Rafael. Josh and his team have gone above and beyond and I could not be more happier choosing them as the team that manages my property. Since taking over the management of my property, more guests have booked than ever before and stellar reviews on the property keep coming in. If you are looking for a team to manage your property, look no further than De Ja Blue .

Wonderful experience, renting from poolside vacation rentals…read more The representatives were extremely responsive, accommodating, professional, and friendly at all times. The house I rented was beautiful and well appointed. Highly recommended in wood not hesitate to use them again

DON'T FART TOO LOUD!!…read more It was Saturday night of Labor Day weekend, around 9:00 in the evening, and we were a group of 50 year old women having a normal conversation in the pool. We were not loud, and we were not playing any music. The neighbors next door to the right (1966) were the source of the issue. They deliberately came outside to record us, listening in on a private conversation and trying to turn it into something it wasn't. Despite the fact that we were simply talking, we were recorded at the property line, and no sound measurement was ever taken. When we tried to discuss the issue calmly, an employee called the police on us stating "non compliance" and even her own coworker questioned why she did that as it was completely unnecessary. The police were called over a quiet poolside conversation at 9:00 on a Saturday night of a holiday weekend. On top of it all, we were hit with a $500 fine for talking in the pool. What made it worse is that we were never given any warning. No one ever came to us and said keep it down, or asked us to move inside, or gave us any chance to adjust. Even after the neighbor complained, which is what started all of this, they skipped straight to putting us out. No conversation, no courtesy, nothing. They just removed us. That was callous, and it showed they were not interested in resolving anything, only in penalizing us. The whole thing felt less like a real noise issue and more like a setup. It is hard not to wonder whether this is part of how they operate: welcome guests in, watch for any excuse, and hit them with fines to pull in extra money on top of the booking. The speed and eagerness to record us, penalize us, and call the police over nothing left us feeling like the fine was the point all along, not our behavior.

Avoid this company at all costs…read more They "managed" two of my Palm Springs condos. In one instance, they allowed my condo to be sublet by someone whom I did not know and who did not have a lease agreement with me. The debacle ended in a nasty eviction and the loss of thousands of dollars. There was never any apologies for this disaster and they refused to take responsibility for it. I was baffled by their lack of accountability. Surely someone could have noticed that they had been receiving payments from "Tom" and suddenly "Harry," who is not on the lease, is making payments. But their "over promise and under deliver" motto disallowed them from noticing such things. In another instance, my condo became vacant and needed to be listed. It sat unoccupied with no interest in it for a month. When they sent an email to me stating that I needed to lower the price by $500 (a 25% reduction) for lack of interest, I became curious because Palm Springs is a fairly strong market right now and "no interest" in my condo sounded very suspicious. After a few clicks on my Mac I discovered that no one at Utopia bothered to take any interior pictures of my condo to accompany the listing. When I brought this to their attention, instead of being embarrassed by the sloppiness, Nicole, the manager, argued, talked over me, made excuses, challenged EVERYTHING I said. For example, when I said, "My condo has no pictures attached to the listing," she would bark, "It does, too, have pictures attached to the listing. Don't lie." So yes, it did have pictures....OF THE EXTERIOR. But no one is going to inquire about a property if they can't see pictures of where they will be living. But she dug in her heels and could not concede that a lack of inside photos was critical to a successful listing. Also, It was simply lost on her that, because my property sat vacant for that moth, I lost thousands of dollars. She wanted to argue that "technically" there were photos attached to the condo even though none of them were of the interior rather than say, "That is not how we like to do business, let me take care of it and we will all put in extra effort to get it rented." It was the polar opposite of a professional way to handle their blunder. If you are a property owner, be advised that Utopia does not understand they are handling an investment of yours. They do not appreciate that you have time, sweat, and money invested in your property. Go elsewhere. You will regret listing your property with Utopia.

Thank you Irene Franz for your assistance while renting and being supportive during my transition…read morewith my move. I appreciate all you do! Very professional approach and friendly to work with! Thank you, Dana Rome

These people are very professional and responsive. They have been managing my vacation rental for…read more3 years without any issues. Guests who stay there also rate Ryson Vacations highly. Would definitely recommend!

We have a couple of Airbnb properties that we manage ourselves, but our property in the Palm…read moreSprings area seemed too far for us to manage to our standards. I wanted to hire the best and decided on Ryson. Jason and Ryan are incredibly hard working. Sometimes I send emails in the middle of the night and feel bad because I know they will still respond quickly. Yes, they have a pre-set onboarding process, but I found it to be very professional. I wanted to open at lighting speed because I had been delayed so long with the pool construction. I bought a lot of things that just weren't needed like duvet covers that weren't white or pillow cases that were special and only in a set of two and those had to go. That was disappointing, but we didn't want sheets in the photos that were impossible to replace. It's better to have things done perfectly so your first guests will be 10 star happy and ours were. The consistent comments I get from guests are that the management company is quick to respond and resolve problems. From their website identify their properties and look at the reviews there and on Airbnb. Many of the comments will not only compliment the house, but also Ryson typically it's related to communication, problem resolution or cleanliness. I've had pool issues and after many months of dead ends, they helped me get to the bottom of the problem. With our city getting serious about neighbor complaints, I'm not worried because I know Ryson will be on top of it. We had one group during Cochella that was playing meditation music so loud that I got a call from the neighbors in the middle of the night. Ryan let them know that they would be out there right away and if he could hear the music from the exterior of the home he would immediately terminate the stay if the guests didn't comply. They were also protective to ensure the safety of their cleaning staff. It cost me money, but I respect that. If staff are treated well, they will take care of the home well. No management company is perfect. It's a demanding job with lot of surprises every day. We look at the house as a business. It doesn't have to be my way, it just needs to be safe, beautiful, professionally managed and provide our guests with a great experience. Read the reviews here: Panoramic Mountain View Desert Hot Springs on Airbnb

We had a deeply disappointing experience with Josh Rudin, an agent with The Firm Mortgage / Firm…read moreBrokerage. Adam is the broker, Josh and his team--who act as property managers, selling agents, and investors--sold us a property for over $800,000 that, after purchase, turned out to have a significant amount of unpermitted work. Shockingly, the property's value prior to renovations was under $300,000, and none of the extensive, unpermitted modifications were disclosed during the sale. Even more concerning, this was the agent's own property, got work done with unlicensed agents and denied ownership. The unpermitted work is not just a minor issue--it will cost over $100,000 to bring the home up to code. When we raised these serious concerns, neither Josh nor anyone from The Firm Brokerage took responsibility or even responded. As licensed real estate professionals, we expected transparency, accountability, and ethical conduct--especially when an agent is selling a home they personally own. Unfortunately, that was not the case here. Based on our experience, we cannot recommend Josh Rudin or The Firm Brokerage. I would highly recommend to not do any business with them.

Was fast in responding and very efficient. Like their style. Hired them to manage our 8 units. Will…read morepost more when we see how they perform. Onboard now, and Kevin is doing a bang-up job taking over our units. Extremely efficient and very personable. Future looks bright!

From the moment I first inquired about the apartment, I was impressed with how smooth and…read moreresponsive everything was. I was able to schedule a viewing immediately after requesting one online. Once I decided to move forward, the leasing process was completely automated online and absolutely painless. Everything was clear, convenient, and efficient, no stress at all, which made a big difference during a very busy time. When it came time to pick up my keys, there was a small miscommunication on my part, but the property management team was incredibly understanding and gracious, allowing me to pick the keys up a couple of days later without any issue. After moving in, I noticed quite a few repairs that needed to be addressed, the kind of things you only notice once you start living in a place. I was a bit nervous about how the property management company would respond, but they completely exceeded my expectations. Every request I made was handled quickly and professionally. The maintenance team was friendly, respectful, and made the whole process incredibly easy. Now that I'm settled in, I couldn't be happier. My neighbors have been welcoming and friendly, and the apartment truly feels like home. I'm so glad I made this move, this experience has been nothing short of 5 stars!

For the first time to rent our own place. Micheal and his team did an amazing job getting us into a…read morenice apartment in an area we love. They have wonderful service when you we had a problem at our place. Even the service techs on call are very professional and polite. I would use Village Property Management again hands down. Thank you guys

The Gaffney group is the best of HOA management companies in the Coachella valley. Both Bobbie and…read moreMeaghan are very professional certified property managers. Having had this group manage our 600 unit HOA for years has been a pleasure. They have guided our boards to do what is best for all homeowners, keeping the property in good condition and responding to unexpected challenges. I have recommended The Gaffney Group to other owners of other condos for the best group to manage their HOA and have given prospective new condos owners a thumbs up if they are purchasing an HOA managed by TGG. The staff has always been courteous and helpful. No challenge is solved in one day, however the staff has always been committed to finding a solution for me as an owner and for what is best for the HOA though the Board of Directors. The commitment to owners and the governing boards by The Gaffney Group is exceptional.

Serious warning to potential buyers and info to renters: This 'family' group manages the 600 unit…read moreMesquite CC condos and several other complexes. As an eight year resident owner, I urge prospective buyers to do exhaustive research into the complex and chaotic history of this complex, including recent legal issues, partially 'settled,'at a cost of more than a million dollars to owners. There is a long history of management complaints and poor services. Company fired twice, rehired as no other company would even bid to manage. Condo Board oversight is often lacking or unresponsive. 70% non-resident owners. 40 year old complex with great PS location and still decent amenities. HOA dues are reasonable. At one time, a lucrative investment, but recent depressed market values. Tours and Interviews with resident owners may provide insights into challenges. Some positives there, but be careful. If a snowbird, might be a good long-term investment.

We really enjoyed our stay at Palm Springs Midcentury Alexander - 762!!! It was just like the…read morepictures: clean, modern, and the mid-century modern design that we love. The pool was where we spent most of our time, and the covered outdoor space was perfect for eating and escaping the sun. We also cooked all of our meals in the kitchen and BBQ and lacked nothing that we needed. We would not hesitate to stay again!

Absolutely terrible experience…read more We booked this Airbnb expecting a normal stay, but instead got constant stress and zero transparency. The host never properly explained the noise policy, and suddenly we were being threatened with fines and eviction over things that were never clearly communicated. At one point, random people showed up, claimed we had to leave, gave us a "2-hour notice" with no documents, and even disabled the door access. Completely unprofessional and honestly felt unsafe. This ruined our entire trip. No support, no accountability, just pressure and intimidation. Would NOT recommend to anyone. Be very careful booking here -- what you see is definitely not what you get.

Rental Fees on Appliances???…read more We thought we'd seen it all in unprofessional property management, but these people give a whole new meaning to the words. We found a property we wanted to tour on Zillow and reached out numerous times to get it arranged. We could reach NO ONE in the Palm Desert office live no matter how many times we tried. Finally, a week later on a Saturday after hitting redial a dozen times, someone picked up. They told us they needed a rental app first *before* we could see it AND a fee up front. Never heard of that one before. We reluctantly paid and submitted the app, did a self guided tour (they wouldn't even come out to show us the property) and then when we had questions, they told us we didn't qualify via their monthly income requirement even though we had ample proceeds from the sale of a home in the bank, let alone enough income. We never heard back after that, so we demanded our app fee back and our bank returned it right away. Fast forward a couple weeks and I decided to reach out to the owner in the Palm Springs office. He said there must be a mistake and within a day we got a call from the PD office that we had been accepted no issue and received lease paperwork via email. We were perplexed. We asked to see the property again to be sure we still wanted it (also self guided), decided to take it and called the owner back with questions. He then explained that the person who "handled" that particular property was out of town and would be back in a week, but told us we'd be "renting the appliances" (refrigerator, stove, dishwasher, etc) for $30 PER MONTH and that if we chose to get a dog, we'd pay $50 PER MONTH in pet fees. Has anyone ever heard of RENTING APPLIANCES or paying MONTHLY for a pet instead of a pet deposit??? Still, we waited for the person responsible for the property to get back to go over it all with us, but we didn't process paperwork because we didn't agree with these random fees. Needless to say, we got one phone call from her (which we missed due to being on work calls/in meetings) and were never contacted again, even though we called back and requested to set a time to talk or meet at the property. The next week we were told the property was rented. Total scam and beyond a total waste of our time. We've been warned about these guys and now we know why! Be very cautious if you are considering one of their places. They don't pick up the phone and if you are lucky enough to finally reach them after repeated calls and emails, the story changes multiple times. We wonder if the owners of the properties know these guys are charging rental fees on appliances. Is that even legal??? Would NOT recommend!

I left a review at the BBB as well as here because this Company is not on the up and up and…read moreexperiences mater, a lot. Maybe we dodged a bullet not listing with them and also renting due to their own internal mis-management but it should be mentioned we had a negative experience. We own property, but rent for convenience. We found a listing on Zillow that Xepco had so we tried 5 times to reach the office for a showing. No calls just a text 4 days later to go to the property and see the home they provide a combo #. We visited the home, liked it and began the chase to reach an actual person so we could put in an application. This is horrific, as 2 offices are listed and we went to each one but no one is there. They are ghost spaces and why, no idea. A text told us to go to a website, give all of our sensitive data, bank statements, background search ect for $140.00-They even contacted our partners in business. Seems legit so far, they must should have discovered we have no dogs, kids, clean as a whistle and a score of 800+, then they ghosted us. Then more wasted time chasing them for answers (2 weeks) they had us dangling. They don't call you...you chase them relentlessly hoping someone is there. Then today....a full 3 weeks later a text (of course) because calling people back is so difficult and time wasting just to tell us we were passed up. This is bogus, every one of my senses confirms this is one shady company. I'm lucky, because from what I have read XEPCO has a very bad name and should be avoided. John Xepoleas is the supposed owner. He should be ashamed of himself and treating people like this.